The Highlands tour was excellent. Out tour guide Rich was outstanding. He is a wealth of information about Scottish history and is a spell binding story teller! Loch Ness was beautiful and the crew on the boat ride were very informative. We opted for 1st class rail and it was worth it. Great service on the trip up to Edinburgh with no delays. A few delays on the return trip but we were fortunate to sit across from two Scottish lassies who were a wealth of information. The only negative were the hotel accommodations. It was a bare bones room with 2 twin size beds, no dressers or phone, one outlet and a wee TV. The beds, however, were comfortable and we didn't visit Edinburgh to watch TV. The staff at the hotel were very nice but we did have an issue after returning from the all day Highlands tour and finding that our bathroom was not cleaned and no fresh towels. Management quickly made sure we got our towels and offered complimentary drinks. This really is a great tour except for hotel and if you are fortunate enough to get Rich as your tour guide you will not be disappointed.
We had a great time - good value. We opted to go first class on the Train portion which was really nice.
The hotel in Edinburgh not exactly a Scottish guest house was actually much better than we had anticipated for the - it was a European hotel and perfectly located. The amt of time in Scotland was perfect and the Highland Tour was great. This is the only way that we would take a short 3-day exclusion in the future - nice job Viator !! C Taylor / USA .
Absolutely loved it! Beautiful countryside. Our guide Heather was fantastic. She had some great historic stories that she talked about along the way. Very knowledgable and could make a little story seem like you were right there when it happened. Loved her! The trip was well worth it.
So supportive! As a solo traveller, I was met at Kings Cross station where details of the trip were clearly explained to me. The lovely lady then personally escorted me to the train carriage. The train ride was a breeze, The Missoni Hotel was a real treat (though getting there is a little bit of a hike if lugging a suitcase). Kenny the bus driver was a fantastic and informative tour guide on our 11 hour day to the Loch Ness (I didn't mind your singing one bit!). Edinburgh is a beautiful city, rich with stunning architecture, history and culture. And plenty of whisky shops.
Travelling first class on the train is a must for other travellers one is treated like a king as for the hotel one could not better .
the tour guide Andy was well informed on the whole trip and a joy full character on the bus
The hotel was fantastic!
The Haggis Adventures tour to the Highlands and Loch Ness was my favourite part.
Thanks for a great trip!
Great Trip ! ! !
We stayed at the Missoni Hotel right near the castle, close to everything.
I wouldn't recommend coach, pay the extra for first class.
Amazing city cannot wait to go back.
Amazing experience, hotel outstanding and guide (Emma) and driver (Keith) were exceptional.
This tour was great. Edinburgh is a beautiful city and the Scottish Highlands are magnificent. It was also fun taking a ferry ride on Loch Ness, although unfortunately I wasn't able to spot the monster!
Tom W USA
The tour guide was great on the trip to Loch Ness. Edinburgh was very nice. The hotel was good with typical smaller european room sizes. Overall all a very worth while trip. The boat trip on Loch Ness is a must or you won't see much of the loch.
Paul A USA
Only problem was we got to the train station and they only had tickets for one out of four in our party. This was corrected and we left about an hour later than originally planned. Highland Tour was excellent!!Great accommodations in Edinburgh in perfect location!
Great tour, especially if you're looking to cover a reasonably large amount of ground in Scotland, on not much time. Thought the pace was very good, and really some of the scenery is simply breathtaking.
I would have given it 5 stars but the Waverly Hotel in Edinburgh only had one elevator which wasn't working and my wife and I who have bad knees had to walk up and down 5 flights of stairs to get tlo our room. The Highlands Tour guide who went by the name of Sandy was fantastic. sandy gave us a 5 star tour of the Scottish highlands and Loch Ness.
Scotland was wonderful! Edinburgh is a beautiful city, but the trip to the Highlands was definitely - and unexpectedly - the highpoint for me. I wish that the hotel had been closer to the center of town rather than a 20 walk to where things happened.
Great trip with a Tour Representative explaining and escorting us to our train at King's Cross Station, London. Our Hotel Thistle was near to the to the Edinburgh Train Station - less than 5 minutes walk and the accommodation was pleasant. Cardiff Castle being about 15 minutes walk from our hotel, was an opportunity to walk around a bit and see Edinburgh.
The bus tour to Loch Ness enabled one to see quite a bit of the rugged beauty of the highlands of Scotland with an efficient tour bus driver who doubled as a tour guide, he did a magnificent job.
Edinburgh is a beautiful city to explore. The tour was very independent, meaning there was lot of options on when to visit Edinburgh Castle or take a ride on the Hop On, Hop Off bus tour. The hotel was a Holiday Inn, which was not located in the city center. You either had to cab or take local transit to get there. I was disappointed that on the day of the Highlands bus tour there was no hotel pick up or drop off. With such an early departure, it was a rush to have breakfast at the hotel which was included and then take a bus to the meeting point. Other than that, I had a great time. The Highlands were amazing, a must see for sure!
Our trip to Edinburgh was a terrific experience. The tour guide at King's Cross station explained everything well. The hop-on, hop-off bus tour of Edinburgh was very good. The bus trip to Loch Ness was interesting and the guide was amazing. Our hotel in Edinburgh was very comfortable, the breakfast was great. The only thing that could have been improved was the lunch on the bus trip to Loch Ness. The sandwiches were substandard and it was raining when we arrived so we had to stand under the roof of a gas station to eat them because there was no place to sit.
All in all the trip was great. The day trip to Loch Ness was full of great scenery. It was a long day but lots of stops to stretch. The guide was very good. There were a few things that were not as advertised. Instead of a bed and breakfast, we were put up in a hotel. The room was too warm and the window only opened a crack. It was a smoking room and the smell was bothersome as I have asthma. The guide said the hop on hop off ticket was good for all three days, but once you activate it, it is good for 24 hrs. (For £3.50 we got a day pass to get around on the third day so that wasn't a problem.) I followed another reviewer's advice and upgraded the train to 1st class. Well worth the £s. Comfortable seats , free meal, tea and coffee.
Robyn A Australia
Culturally enlightening. Would definitely recommend. The trip to Loch Ness was fantastic, absolutely magic scenery.
would have been 4 stars if there had been a option to upgrade the hotel as the room I had was clean but could use some updating. There was no safe for valuables and I was very uncomfortable about having to leave some of my things in my room. Make sure to plan on a cab ride to your hotel when you arrive in Edinburgh because it is very hilly and even having to carry luggage a couple of blocks can be a workout. The Hop o Hop of tour bus was great and very easy to find. The tour of Edinburgh Castle was great. Trip to Loch Ness was very good but very long. The tour guide for this was awesome and she gets 5 stars. Would definitely recommend this tour for a first time adventure to Scotland. I am already thinking of going back to do more exploring.
The tour package was done very badly.
First, the organiser was late to meet us at King's cross station. She only arrive at 640am when the train was to depart at 7am. For first timer like me, it causes unnecessary worries that we are unable to get proper briefing from the organiser.
Furthermore the hotel allocated was so horrible.
The Royal British Hotel is not only old.
The room is very very dirty with many dust gathering in all parts of the room.
The floor squeaks no matter how quietly you try to walk.
We have to find ourselves another hotel on our own expense so that we can sleep for the night.
Luckily the second day tour by the highlands tour is a good one.
I strongly recommend to do a free and easy tour on your own bypassing this package altogether.
While Edinburgh was beautiful and worth seeing, the tour was packed with screwups and disappointments. The Royal British Hotel, supposedly a 3 star B&B, was absolutely disgusting. I felt like my room was a scene from a scary horror movie. The bed linens looked worn and moldy. The staff was very unfriendly. The train experience going there was fine, but on the way back to London, the train company failed to put an entire coach on the train. We were part of 50 people without a seat or place to put our luggage. Arguments amongst the passengers ensued, NO APOLOGIES OR HELP from the train staff. Lastly, the day trip to Loch Ness and the Highlands. The bus driver was extremely unfriendly, and even yelled at a family of Asian tourists in front of the whole bus that he was tired of them and that they were no longer allowed to ask questions. I figured out that they just didn't understand if they were on the right bus. When we got closer to the highlands, a truck turned over in front of our bus, now blocking the entire two-lane road. We had to turn around and go the other way, now 2.5 hours behind. We got to Loch Ness finally, which was nice. However, the entire time, the driver would say things to the entire group like 'if you are not here in exactly 10 minutes, I will leave without you.' I did not appreciate his arrogance or attitude. In the end we missed out on many stops in the highlands as mentioned in the tour. Loch Ness is worth seeing but this bus company was very unprofessional.
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