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RAUL L

5 star rating: Highly Recommended
March 2015

The tour was really amazing. Great way to see the city in a bus. The audio guide was excellent and very helpful.

Franklin H

4 star rating: Recommended
May 2015

Great way to spend a wonderful day in Brussels. The only tricky part of the tour was changing train stations in Brussels. Representative gave us all the info needed at the train station in London. Brussels is a beautiful city and we had a blast.

Diane S

4 star rating: Recommended
March 2015

A good train trip and the Hop-on-Hop-off drivers were excellent. I would recommend that you add a description of where to catch the bus out of the train station - the station personnel were not helpful and unhappy that we were asking for assistance.

Alsie F

2 star rating: It was OK, but could have been better
August 2015

We were handed tickets and told to catch a train to central station then get on the hop on hop off bus. No real guidance. This was our second unsatisfactory trip with this company.

Brenda G

2 star rating: It was OK, but could have been better
October 2013

It was fun to experience a new culture. The tour itself was unescorted. I met a representative at St Pancras station at 6am to get travel packet (includes round trip tickets on Eurostar, voucher for Brussels city sightseeing tour, and a timetable that shows the route for the sightseeing tour hop on hop off bus). Once you arrived in Brussels at about 10:10am you had to take a local train to Centrale Station because that is where the city sightseeing tour buses were. There are two different city sightseeing tour bus routes that are hop on hop off. The tour buses end at 5pm. So I only was able to do one route. You have to be back at the original train station at 7pm. So short day. Also, with this tour you didn't get a city map. So I got lost a few times. Some of the bus stops weren't even by the main attractions-you had to figure it out-usually within a few blocks. Then try to remember how to get back to the bus stop. The people there generally spoke some English. The atomium and Grand-place were cool to see. The chocolate was fabulous of course. Oh, there aren't any public restrooms (or at least none that I saw). If you ate somewhere then you could use the bathroom. The one place I ate you had to use a code from your receipt to put in the code pad for the bathroom to use it. The people are friendly. Some of the few times I got lost I found some alleys with cool street art or comic art. I went in September. So the weather was cool-wear a jacket. Lots of walking.

Mario E Mexico

2 star rating: It was OK, but could have been better
May 2012

The place is beautiful, but the trip could be a lot better.

Margaret N

2 star rating: It was OK, but could have been better
May 2012

Nothing wrong with it, but could have just as easily booked the train myself based on our schedule and grabbed the hop-on-off bus if we wanted when we got out of the station. Not worth paying for a tour.

jantun34

1 star rating: I do not recommend this
September 2016

really bad, I paid for a tour and all is was given to me was a roundtrip train ticket and one ticket for hop on /hop off bus in Brussell. I paid for a tour in Brussells, I could it done that myself.

Venkatram K M

1 star rating: I do not recommend this
November 2014

No tour guide we were on our own. we could have taken some help in Brussell. Learn from sunrise tour . They pick up and drop off at every point.vk

Teresa Morris

1 star rating: I do not recommend this
July 2014

We enjoyed our day in Brussels but we were disappointed with the service we received from the tour operator. Their representative got to St Pancreas station late and we only just made it onto the train. The information they gave us about connecting with the tour bus in Brussels was incomplete and inaccurate. We had to line up at a couple of information desks to find out where to get the local train and it wasn't where they said it would be. We felt that this company really needs to do more homework for this trip. We would have bought the eurostar tickets and figured out the tour bus on our own, if we had known that we were going to have to do this anyway. Also, it would have help to let us know that the midi station charges 1 euro to use the rest rooms. We think Viator should look for another tour company

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