Everything worked out as expected. We had a 10:30am flight back to the U.S., pick up was at 6:30. Upon arrival the driver sent me a text message to say he was outside. Very courteous driver.
The booking slip didn't have the pick up time listed so I called Viator and they called the service directly with me on the line to confirm pick up time. Great service.
The driver was friendly, courteous and prompt.
Driver was courteous, friendly and prompt.
Very good service. The driver arrived early, very professional and friendly. Traffic is chaotic in London, but the driver did his best to avoid the bottlenecks. A nice way to get to the airport.
Editha S. Preston United States of ...
Awesome! the driver were there holding up our name sign, no need to call them, good service
The service was excellent! Our flight was cancelled just as the car arrived to take us to the airport. We explained what had happened and the company said No problem, call us when you are ready to leave and we will come back. It was 2 days later before we could leave but true to their word we called them, they came back for us and didn't charge any extra. Would definetly recommend.
The driver was on time. He was polite and the trip went smooth. I already booked viator again for Paris transfer.
Very friendly. Got picked up in a Mercedes! Nice way to ride from the airport!
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