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It was so nice to walk out and see a driver waiting for you at the hotel. It made my wife and I feel like we were special and that we would make our flight home on time. The driver and ride were excellent and made a nice end to our travels.
Dry professional, driver was waiting with my name on sign directly out of customs, wonderful comfortable safe trip to the hotel.
Nothing can beat a viator transfer. I have learned this lesson the hard way after trying out similar services offered by other service providers. The vehicle was spic and span. The driver was exactly where he was supposed to be when he was supposed to be. No additional charges for meet and greet services. Hands down the driver who took us to the airport was the best we've ever had. The wealth of information he willingly gave was second to none. In a heartbeat, I would choose viator. My one regret, I wish I had gotten the name of the driver who took us to the airport: He was the absolute best.
Driver arrived on time, quick transport to the airport. Knew exactly where to drop us off at based on the airlines. Would totally recommend.
Luke, our driver was coutious and helpful on both trips.
Office was helpful too .
Agnes W Australia
Driver was on time and very helpful. Vehicle is clean. Highly recommended.
Our driver was professional, right on time actually a few minutes early, courteous, and friendly despite having to pick us up at 3:30 AM.
Driver was friendly and knew his way around the city. Got us to our destination promptly. He was actually there early which was great since we were ready to go.
I was a little nervous about having the driver pick us up at our flat, rather than a hotel, as we had no phone with which to contact him. But, it was not a problem. The driver was there on time. He was professional, and even entertained us with American oldies on our drive. Would highly recommend this service. I plan to use Viator to make all my transfers from now on. The other company I was using for another trip did not send the correct size car.
What a relief to be picked up on time, taken directly to our terminal and not have to walk the mile from Heathrow Express! Well worth the cost, and our driver was delightful!
Excellent. Competent driver who came to our hotel exactly on time.
Very helpful getting us to the airport and to our check in counter. We were traveling with a manual wheelchair and luggage and our driver took very good care of us. We will use again next time we are in London!
Great driver who picked us up on time and got us to the airort promptly!
Everything worked out as expected. We had a 10:30am flight back to the U.S., pick up was at 6:30. Upon arrival the driver sent me a text message to say he was outside. Very courteous driver.
The booking slip didn't have the pick up time listed so I called Viator and they called the service directly with me on the line to confirm pick up time. Great service.
Very good service. The driver arrived early, very professional and friendly. Traffic is chaotic in London, but the driver did his best to avoid the bottlenecks. A nice way to get to the airport.
Editha S. Preston United States of ...
Awesome! the driver were there holding up our name sign, no need to call them, good service
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