Agnes W Australia
Driver was on time and very helpful. Vehicle is clean. Highly recommended.
Our driver was professional, right on time actually a few minutes early, courteous, and friendly despite having to pick us up at 3:30 AM.
Driver was friendly and knew his way around the city. Got us to our destination promptly. He was actually there early which was great since we were ready to go.
I was a little nervous about having the driver pick us up at our flat, rather than a hotel, as we had no phone with which to contact him. But, it was not a problem. The driver was there on time. He was professional, and even entertained us with American oldies on our drive. Would highly recommend this service. I plan to use Viator to make all my transfers from now on. The other company I was using for another trip did not send the correct size car.
What a relief to be picked up on time, taken directly to our terminal and not have to walk the mile from Heathrow Express! Well worth the cost, and our driver was delightful!
Excellent. Competent driver who came to our hotel exactly on time.
Very helpful getting us to the airport and to our check in counter. We were traveling with a manual wheelchair and luggage and our driver took very good care of us. We will use again next time we are in London!
Great driver who picked us up on time and got us to the airort promptly!
Everything worked out as expected. We had a 10:30am flight back to the U.S., pick up was at 6:30. Upon arrival the driver sent me a text message to say he was outside. Very courteous driver.
The booking slip didn't have the pick up time listed so I called Viator and they called the service directly with me on the line to confirm pick up time. Great service.
Very good service. The driver arrived early, very professional and friendly. Traffic is chaotic in London, but the driver did his best to avoid the bottlenecks. A nice way to get to the airport.
Editha S. Preston United States of ...
Awesome! the driver were there holding up our name sign, no need to call them, good service
The service was excellent! Our flight was cancelled just as the car arrived to take us to the airport. We explained what had happened and the company said No problem, call us when you are ready to leave and we will come back. It was 2 days later before we could leave but true to their word we called them, they came back for us and didn't charge any extra. Would definetly recommend.
The driver was on time. He was polite and the trip went smooth. I already booked viator again for Paris transfer.
Very friendly. Got picked up in a Mercedes! Nice way to ride from the airport!
Driver was on time, courteous and helpful with my luggage. Car was clean. I would book with Viator anytime. It is good and dependable.
On time for pick-up and departure. Drivers were very curtious and knowledgable.
Arrived early and was very helpful. Driver took time to point out some sites in London on our way to airport. He was friendly and cordial and overall an excellent experience.
Great service, the driver arrived early, and was friendly and helpful would recommend as a nice way to get to the airport
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