Everything worked out as expected. We had a 10:30am flight back to the U.S., pick up was at 6:30. Upon arrival the driver sent me a text message to say he was outside. Very courteous driver.
The booking slip didn't have the pick up time listed so I called Viator and they called the service directly with me on the line to confirm pick up time. Great service.
Very good service. The driver arrived early, very professional and friendly. Traffic is chaotic in London, but the driver did his best to avoid the bottlenecks. A nice way to get to the airport.
Editha S. Preston United States of ...
Awesome! the driver were there holding up our name sign, no need to call them, good service
The service was excellent! Our flight was cancelled just as the car arrived to take us to the airport. We explained what had happened and the company said No problem, call us when you are ready to leave and we will come back. It was 2 days later before we could leave but true to their word we called them, they came back for us and didn't charge any extra. Would definetly recommend.
The driver was on time. He was polite and the trip went smooth. I already booked viator again for Paris transfer.
Very friendly. Got picked up in a Mercedes! Nice way to ride from the airport!
Driver was on time, courteous and helpful with my luggage. Car was clean. I would book with Viator anytime. It is good and dependable.
On time for pick-up and departure. Drivers were very curtious and knowledgable.
Arrived early and was very helpful. Driver took time to point out some sites in London on our way to airport. He was friendly and cordial and overall an excellent experience.
Great service, the driver arrived early, and was friendly and helpful would recommend as a nice way to get to the airport
It was a wonderful feeling to know someone was waiting for us after a long plane flight. We confirmed our trip 24 hours prior, the driver was waiting patiently for us. The car was pristine clean, the driver was very friendly and knowledgeable, giving us information about many of the sites we planned. Highly recommend and will definitely do again!
Our driver was on time. His car was clean and he was pleasant. I would use this service again.
Excellent driver. Took us directly to curbside area. Helped with luggage. Great attitude. This driver gets five stars !
The driver was punctual and very helpful. I would us this service again for sure.
Excellent! On time, no hangup, 30 minute trip to Heathrow from Victoria location. They even upgraded the size of vehicle for free when I called to confirm 2 days beforehand because of the amount of luggage we had for 4 people. Would definitely use them again.
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