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Had trouble finding our driver at the airport since our flight was a little delayed, but a quick call to the main office dixed that. Comfortable drive after a long flight.
After flying all night it is great to see someone standing there with a sign with your name on it. Cheaper than a taxi!
The driver arrived on time at Heathrow and assisted with the luggage. He was pleasant and patient despite heavily congested traffic heading into Central London. I experienced absolutely no issues and would definitely use this service again on future trips.
Though there was a little confusion about exactly where to meet the driver, and the fact that my flight landed about 20 minutes early, the driver was extremely nice and courteous and made the drive an enjoyable one. I was the only person in the taxi so it felt like I was getting royal treatment! Very prompt service. Would recommend after a long flight and probably quite cost effective, too!
I recommend this private transfer service. Made it very easy for us to get to Central London after a long flight. The driver was very professional and the transport comfortable.
Our driver was waiting for us upon arrival and got us to our hotel with no problems.
We are glad we didn't choose to try to underground. It was nice to have a ride to our hotel after 10 hours on a plane.
We arrived late and were so happy to see our name being held by the driver. He was very courteous and helpful! I was so tired I forgot his name but great job!
Very convenient for a flight arriving late at night. We were staying in a flat and our driver made sure someone was there to meet us before leaving.
I would highly recommend this service. I arranged this for my two Japanese friends. The driver was there to pick them up on time and safely delivered them to the central London hotel.
I would highly recommend this service. After flying transatlantic it is wonderful to be picked up and driven to your London location. The vehicle was large enough to accommodate 6 of us and our luggage for a two week holiday.
Nona D United States of ...
Excellent service. Our flight came in an hour early so we had to wait around. This was not our drivers fault. We waited by the meeting spot in the airport and he arrived at the contracted time. He was extremely nice and very pleasant to talk to on the way to our hotel. We will use this service again.
Our flight to Heathrow from Chicago was delayed due to a minor mechanical problem, but what made it worse was that the passport control at Heathrow was tremendously busy. It took us at least 1-1/2 hours to get through, and then we finally made it out to the public area. I looked for my name written on a driver's board when we exited the baggage claim area, but didn't see our driver. At that moment, I got a cell phone call from the taxi vendor's office. They said that our driver had waited 2 hours for us. Our driver insisted on waiting for us, and we did connect with him within minutes after that phone call! Santos, our driver, was just wonderful! Not only did he wait all that time for us but he was very knowledgeable about Central London and showed us numerous sites that we could have visited that were very near to our hotel. We really appreciated Santos and would definitely recommend him to any visitor who needed transport to or from the airport to central London!
Great driver. Very informative and knowledgeable. Keep it up!!
At Heathrow, even with a private car service, you can no longer be picked up curbside, or so I'm told. So when you get off your all-night international flight, you rub the sleep from your eyes, load your luggage on a cart, find your driver holding a sign, and follow him through a warren of ramps and lifts to the parked car - in our case a large and spotlessly clean van, which interrupted my fantasy of being a bedraggled immigrant to a strange land. The driver loaded our luggage in the van as we got seated, confirmed our destination hotel, and that's the last we heard from the driver we later referred to as Silent Bob. Bob not sure of his real name was a safe and efficient navigator of London traffic, unloaded our luggage at the hotel, gave us an appreciative nod, and was gone. Bob, whoever and wherever you are, you are a first-class driver!
Met us with a name sign and got us right to the door of the hotel. Recommended.
Nana United States of ...
I would recommend this service. Our plane arrived in London 1 1/2 hours late and the driver, Mr. Garcia, was there waiting patiently for us. He was very friendly and helpful with our questions. The area at Heathrow that the drivers wait for the passengers was easy to locate. We found the price reasonable and well worth it. Our hotel did not have a shuttle to our hotel.
What a way to beat the masses in trying to get from Heathrow to your hotel in the city. Punctual, waiting for you with a welcome smile and sign with your name. Added bonus was the ability to interact with our driver who took time out to showcase parts of London we had not seen, in addition to explaining the more known sights for the benefit of our first time visitor, our Grandson. Can only recommend this service too strongly, very efficient.....kudos all around.
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