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People were very friendly and helpful.The presentation of articles was well done. Food was very tasty. good portions.
I have quered for ages in the past to get into Hard Rock but on this occasion it was raining and there was no queue. Typical but im not complaining always like using Viators.
Great service and fun place to go, well priced and the menu options were perfect. Highly recommended.
Food was delicious, server was wonderful, glad I purchased meal plan on Viator, was extremely busy.
Everything was great, the service, the dinner... our hostess, everything... and the visit to the vault, was so cool!
Outstanding experience. E-Voucher accepted at front door, priority seating given jumped ahead of 10-15 people waiting on a busy Sunday evening. Primo service, great food, and waiter also gave us a 'Skip the Line' voucher for 'The Vault' tour at the HR shop next door. 'The Vault' is an amazing personal tour in an actual vault below the store, of super cool rock memorabilia - you can take picks and look up close at rock and roll gear that's not in cases - you must check this out. The topper - my voucher actually saved me money on the total bill vs. if I had just shown up and waited for a table and paid - saved me about 15.... AND - the HR shop staff person through in a free gift with my t-shirts purchase - the HR company as a whole kills it every time for me, I travel a lot and have visited many a HR venue - thanks HR Cafes and HR Hotels for always taking care of me in style!
Jan M USA
Always have lunch or dinner at a hard Rock when traveling and to be in the Original was a lot of fun. Nice waitstaff as always and food was great, as always.
Michael M United Kingdom
Brilliant, excellent value for money. Great service.
We had a brilliant time - no waiting - food was excellent we had the diamond menu
Our waiter was really friendly and helpful - The whole restaurant sang happy birthday to my son
Great way to jump the que, I took my daughter for a treat when we got there big que,walked straight in now I am cool dad. Hard rock itself is a bit dated now with below average food at high prices but it's a tourist trap in central London so to be expected
We had a fantastic time so much food we were all full . Took my daughter and her friends for her birthday. Our waitress was great she got everyone singing happy birthday and at the end gave us tickets for the vault next door . We had a great time would recommend it to anyone .
Fantastic staff who couldn't do enough for you, large servings of food only problem was music was just a bit too loud for conversation but that's to be expected.
The queue was 2 hours long when we arrived, so it was good to have booked to skip the line. It was about a 30 minute wait for our table, but we passed the time by visiting the gift shop across the road and having a tour of the vault. The restaurant has a great atmosphere. The service is excellent. The food delicious. Great experience for everyone.
This was part of a birthday treat for my 13 year old son. I prebooked the gold menu at 20.00 a head. Although the menu was limited, it had plenty of choices on the main course. We all opted for the speciality burger which was very tasty and filling. The staff were very helpful and friendly. Lively atmosphere with loads of incredible rock memorabilia.
in case you are not aware, the prebooked voucher had to be used before 17.30. this is in very small print.
It was great the best time was had by all .I would do it all again
It was great being able to jump the line when there was a one hour wait...
Not only did I get to skip the line which I overheard was a two hour latebut the meal was delicious. I had ordered the cheapest option and still got a good sized salad, a huge burger more than I could eat, and way more ice cream than I expected. Great deal!
Excellent service, the skip the line allowed us to enjoy the shop while waiting for the table we wanted, the menus were good and we had an excellent evening. Definitely recommended for all rock lovers. Beware of the food though, it is delicious, but somewhat strong to the stomach.
Brilliant evening! 6 year old daughter's 6th birthday party, with 9 of us in total. I phoned Hard Rock at 9.30am on the day and agreed a time for our table 6pm, quoting the Viator reference. Walked straight in and the table was waiting for us! Food was pretty good, and atmosphere great, as well as the service. We had a birthday Shout-Out with my daughter standing on a chair, and she now thinks she's a rock star. Well done!
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