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Wonderful - the driver was prompt and helpful - and it sure beat taking the cruise transfer bus!! - I would definitely book again!
Excellent! Best choice. I thought we were going to have to wait for a million passengers to get off and get on some big uncomfortable coach bus...but boy was I surprised. Nice MERC was there to pick up 6 people! There were on time, the travel was smooth and comfortable and the driver was very pleasant. We were staying at the Hilton for the night so we got back early and had the whole day to get out and see London. I would definitely use them again and I would highly recommend this service! Reasonably priced given the car, driver and expediency of the transfer.
Not really a tour -- more like a transfer. Paul was on time, drove well, and was very pleasant to talk to.
Driver was very professional and courteous. He delivered us to the terminal in Southampton so that we could board our ship.
This was an excellent way to get from the Southampton Port to the Heathrow airport. The process could not have been smoother or easier. Our driver met us exactly where we were told he would meet us. There were a few other passengers going with us on this trip and we had to wait for them to get off the ship but that didn't take very long. The trip to the airport was quicker than expected. We were there much earlier than we needed to be but since it is a long drive from the port and traffic can frequently be bad, we were happy to be early rather than late. Would do this again in a heartbeat! Driver was excellent. He was careful and helpful.
The driver was right where he was suppose to be and on time. However no one explained to him that one couple had two different last names and we continue to wait for nearly 30 minutes for a person who was there the whole time. If the booking agents had given the number of people to the driver he would of known. Also it would of been helpful if he had our phone numbers to call to see if there was a problem. Being that it was Sunday we made it in plenty of time for our plane
Well done, nice clean car and great driver. All as expected
Quiet driver. Quiet journey. Arrived safely. Met us as specified and identified clearly.
The company had the address of the wrong hotel and when the driver tried to drop us off there I told him he had the wrong hotel. He said he didn't have time to take us to the correct hotel. He called his office and they told himn to leave us there. We had to take a cab to our correct hotel.
The bus driver was terrible. He cursed at drivers using the f--- word. He never said a word to any of us until it was time to get off, then it was just the address.
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