We were picked up on time and driven to our hotel, without incident. The driver was courteous and through.
There were 4 of us and everyone was pleased with the service.
Nice gentleman . He was a bit late , but I guess our exit from the customs was unexpectedly quick. We had to wait for the gentleman for half an hour. He was a very nice and informative person .
Having a driver pick us up at the airport was so convenient. We didn't have to worry with taking the tube or getting a cab. This was a very easy option.
picked up without a problem well advertised at airport our driver was polite and proffesional
very good no problems
Friendly driver was patiently waiting even though our flight was delayed. Excellent service!
Bradley W Australia
The company kept in touch with us for arrangements and the driver was waiting at the exact place as arranged and pushed our trolley, loaded 4 suitcases in the car and he also helped us inside with our luggage. Well done
Gave 2 because I got to hotel. Didn and #39;t say hello, only made comments about time, was rude almost whole time and I was earlier than scheduled. A nearby tour guide apologized, said welcome and smiled. Driver took my luggage and almost left me on way to car. Uber is better, less $, and better car.
Viator gave Airport Exclusives the wrong instructions in terms of the flight number and the terminal. My flight arrived on time around 8:30 am but was not picked up until 12:30pm. I expect Viator to do better next time.
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