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We used Carmel transfers. Had to keep ringing driver,so we could arrange pick up,and where to meet. It took 20 minutes waiting for him to collect us. We were charged an extra 19for kerbside pick up. The information said we can incurr unexpected charges. The driver was very professional his car was lovely,and he had 2 bottles of water for us. It was also good as arriving in a strange city late at night good to be picked up, all be it late.
However in view of the experience of having to keep finding where driver was,plus the extra fee,next time I would just hail a cab.
Jane J United Kingdom
Do not use this firm as they left 2 vunerable seniors stranded at a foreign airport after a long flight. The flight arrived on time and we proceeded as fast as possible through security expecting to find our name on a card, but noone was there. We went to the information desk and rang the firm. They said they had been and we were not there. The lady on the information desk pointed out that if they regularly picked up from this airport they should know how long security takes, but they would not pick us up. We were left tired, alone and venerable
On arrival at LAX we spent 40 minutes on the phone trying to find our pick up, eventually we were told the driver had left 15 minutes ago and we were forced to cut our losses and get a taxi.
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