The voucher had very clear directions on who to look for once we arrived at airport. The drivers had our names on their list. Easy peasy.
they did an awesome job meeting us at the airport and getting us to and from the hotel. Would use them again.
The transfer was managed through Gray Line who were wonderful. All of the people I interacted with were very nice, spoke English and acted in a professional manner. An excellent way to be greeted in Cabo! This is a much better bargain than what they can provide from the hotel. Be sure to read the second page of instructions sent by Viator - important information that will help you when you arrive in Cabo. When you first arrive in Cabo and clear customs, you will be met by numerous 'agents' who will act like they are with the transportation company - THEY ARE NOT. Wait until you actually get outside of the building and look for the people in whatever color polo shirt such as lime green or coral/melon your second page of instructions state to look for.
After almost sixteen hours of flying the last thing you need is a problem with your airport transfer. Never a problem with these guys - always very efficient and always with that great Mexican smile. Recommend it highly
What a wonderful tour! Especially the guide, so infirmative, professional yet like family! Relaxed, no hurry. Great shopping, food, travel, adventure. MUST!
The shuttle was there on our very late arrival. We waited a few minutes for a few other passengers, and then were driven to our hotel. On the return the shuttle arrived right on the dot to take us to our very early departure. The driver was courteous. I would certainly recommend this service to anyone who wants a reliable and hassle free transfer service.
We were picked up on time at the airport. The driver provided us with bottle water. 15 minutes after we were dropped off, our driver came back as he had found my niece's purse with all her money and passport. We had not realized the purse was missing when he took the time to return it to us. Everything was still in the purse. This could have been a nightmare for us, but we had a great and honest driver. The pickup for the return to the airport was on time and everything went smoothly.
Nice and Clean Vans, Helpful drivers. on time. They stated they would be picking us up at 3:15 and they exactly at 3:15
Excellent service and this isn't the first time I've used the local transfer operator for this type of ride. I will be sure to use them again.
The transfer operator was punctual on both pick-up from the Los Cabos airport and the return to the airport. Both drivers were friendly and helpful. When I originally made the reservation before our trip, the trip planner was extremely helpful, and made the whole process a good experience. I will definitely use Viator again on our next trip.
Excellent choice for transport. After braving the gauntlet of time share sellers, finding friendly, courteous, and helpful transfer staff was reassuring. Transport was smooth and return pick up was prompt. When we go back to Los Cabos, we will definitely use them again!
All went well. The driver was courteous and on time. I would recommend this company.
Fast friendly service right outside the airport. Will use them in the future.
Friendly, courteous, and attentive staff. They were there waiting for us at the airport, even though our flight was delayed by 6 hours. Certainly do their homework to know when the expected flight is actually arriving.
Cheaper than a taxi and reliable service to and from my resort destination. I'll use their service again next year.
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