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This was a great trip and was very well handled by the actual service provider. We had upgraded our trip to Superior and they put us in some excellent hotels at each location. Grace and Margarita were both very good guides and were very helpful too. Local guides at different locations were very good as well. The coach provided all through was very comfortable indeed.
The places and sites were absolutely gorgeous and wondrous, our tour guides were amazing and our family including three teenage daughters had the time of our lives! The accommodations were great and we took advantage of the optional activities, which really enriched our experience. I highly recommend this tour.
This tour, especially the Moroccan part, was a trip of a lifetime. Our guides were superb and our local guides in each city made the cities come alive.
Overall the trip was worthwhile and a pleasurable trip. The trip was taken in October, 2016. I waited to digest it completely before writing the review in an effort to be as impartial as possible. Loved both legs of the tour specially Morocco. We were lucky as most of the time on this tour the weather was gorgeous and cooperative. I love history and had been looking for a trip covering, southern Spain, Strait of Gibraltar and Morocco. As I said in the beginning, the overall trip was worthwhile, however, there were couple of Big personal disappointments as well. Otherwise, I would have given Five Stars. Once on the bus, I realized most of the tourist were from countries who spoke Spanish or Portuguese. Thus, they were or became primary focus group for the tour guide.
The detailed tour of Alhambra I had been waiting for the longest time and looking forward the most during Spanish lag of the tour, unfortunately, it was not covered the way it was supposed to as many historical and important sites were missed. A huge personal disappointment. By the way, it was just not us but it was felt by many other tourists who shared it with us. I conveyed my disappointment via customer survey provided on board by Julia Travels who was responsible for the Spanish lag of our tour.
The things enjoyed the most.
The weather for the most part on both legs of the tour was very good
Since it was a compact tour, covering many parts of two different countries and cultures, one could only get so much in little time. yet, it gave us good glimpse to many historical and other famous places between the two countries, Spain and Morocco.
1- Viator should try to arrange separate tours for English speaking tourists so they can get the most out of these tours as in most cases these are, once in a life time opportunities. If due to certain constraints it is not possible, where possible, arrange a local English speaking tour guide with a clear accent and good command on English. With a diversified group of people coming from many different countries, cultures and beliefs, a tour guide can not and should not narrate his/her or certain version of the history. If historical facts are not clear or controversial, the tour guide should just provide references according to multiple known historians with different point of views and leave the digging up to the tourist.
2- Again, I recommend for future tours, Viator make sure at least all the well known historical places and monuments are covered in such a way where tourists feel fulfilled the most. I realize, on these compact tours time becomes very valuable. I think at certain historical sites, the touring party can be divided into smaller units based upon their interests and be sent with local guides to cover the sites they are interested the most.
3- Arrange porters at the port of Tangier for luggage transfer.
Tips for the Tourists
Do a bit of research before taking a particular trip. Be mentally and physically prepared for the days you will spent on the tour.
Carol A Australia
This tour was well organised and the places included were all of great interest. We had not been to Spain or Morocco
before and were delighted in every place we went to. Highlights were the mosque/church in Córdoba, the medina in Fes and Alhambra in Grenada. Grace, our guide in Spain was very good for morale and very experienced in handling a large group of diverse people. Our guide in Morocco was helpful at all times. Morocco was much more developed than we expected, but we were taken to lots of 'old Morocco'. The accommodation was all very good. There are always 'little things' that could go better, but part of travel is coping with those. It would be good if the tour left from a central hotel rather than the bus parking area which is difficult to find, but I think it is a Madrid regulation that makes this impossible. We recommend this tour. If it's you ur first in Spain and Morocco it is a very pleasant introduction.
We enjoyed this trip with the exception of the guides who were spending more time in the Spanish translations than English. I can understand some Spanish so I was able to get more information than the others who can only understand English. Overall, it was a good itinerary.
Marrocos Agency Mundi Marroc excellent hotels/ good food/ good service. Problem w/audio in the bus we could not hear the guide/
lack of wifi
Spain Agency Julia Travel Seville - Melia Libreros - excellent food/ excellent hotel - highly recommended
Torremolinos Don marco Resort/ Don Pedro Resort Very poor choice for winter. Nothing to do/ sub standard room/ not elevator to get to the rooms/ no porter/ guide and bus driver left us in the road with luggage to find the hotel, very unprofessional. Our suggestion for the future in winter time _ MALAGA more things to see historic sites, beautiful city
ALHAMBRA - we got frustrated because the ticket for entrance admission did not cover the principal part residential quarter of the palace, the bathhouses, palace of lions.
for entrance admission did not cover the residential quarter, the bathhouses, palace of Lions.
In theory this tour works - but you do spend a lot, and I mean a lot of time on the bus travelling to different destinations! Especially in Morocco - the time spent getting to the ferry, waiting for it to depart and then subsequent travel takes hours and I mean at least 8 hrs!!! This is not clear in the tour description. Be aware that you will end up being a part of 3 different tour groups and that if you are a solo traveler this is hard if you make friends and they are on the not on the next part of the tour. Also listening to everyone in Spanish, French then English is tiring after the first day.
Marrakech and Granada are the highlights of this trip. Also the guide you get plays a role in your level of enjoyment!
Viator did not do a good job to ensure julia address the travel issues we encountered. We spent an entire day on the boat ride back to Spain due to poor planning. In addition, the hotel we stayed at had poor and broken services.
I signed up for an English tour - what I thought was one tour - not a patchwork of three tours. What happened really. The first leg of the trip was delightfully small, with a great guide and for all practical purposes an English tour with one couple who could only speak Spanish. The middle section - a totally different group that had been contracted out to a Moroccan organization, was a Spanish tour in which I was the only English speaking participant. The guide on the bus was unfriendly and hated to be asked questions - an administrator at heart. He did provide some local speaking English guide and they were not good. The exception was in Rabat, an excellent bilingual guide. It was a very lonely and sometimes unsettling experience. For the final two days, I was downloaded into another tour. A tri-lingual tour. The guides worked hard. I signed up for an English tour which it was not. I signed up for one tour - not three. The tour was misrepresented to me. I have told people never to take this tour.
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