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Bruce H

5 star rating: Highly Recommended
October 2016

Had a good flight over and was met right outside the baggage area by a nice older gentleman in a nice suit. He promptly led us over to a brand new Mercedes vehicle which held the 4 of us and our 4 big suitcases easily. He did not speak any english and my spanish is limited but he did manage to point out some stuff to us on the way in. Got us right to the front door of the hotel in probably less than 30 minutes. A great way to start the trip off ! Would highly recommend this option. Madrid as a beautiful walking city , we had a great time there.

Christopher M

5 star rating: Highly Recommended
September 2016

We were late getting in however, we cleared customs and our driver was there waiting. He was absolutely professional and very pleasant. He discussed the city of Madrid and offered suggestions as to what to see.

Absolutely an asset! Made our arrival wonderful.

Marian D

5 star rating: Highly Recommended
September 2016

Excellent service of taxi driver!

Juan H

5 star rating: Highly Recommended
August 2016

Excellent transfer to hotel.

James M

5 star rating: Highly Recommended
August 2016

Painless transfer from airport to hotel.

VIVIEN H

5 star rating: Highly Recommended
August 2016

Driver was a little late because of traffic problems but once we got going my grandson had sat in the front and he was very good in explaining different landmarks .

John R

5 star rating: Highly Recommended
July 2016

Driver was very courteous and helpful and car MB E car was in new condition and very comfortable. Although the private car was 2 or more times a taxi, it was worth it for getting out of the airport to the hotel with luggage after an overnight flight of 7 plus hours.

keekoos

5 star rating: Highly Recommended
June 2016

There and waiting as promised. Jesus was a kind, efficient driver.
No complaints

Valerie W

5 star rating: Highly Recommended
June 2016

Lovely clean car and a good driver, although his English and our Spanish were limited, we did manage some basic communication - very helpful on arrival at our hotel which was a little off the street.

dsih48

5 star rating: Highly Recommended
June 2016

Very pleasant

jfoster198

5 star rating: Highly Recommended
June 2016

Excellent the driver was right outside the walk through with a printed name signHe was courteous ,a good driver .The vehicle was quite new and in spotless condition

Carlos R

5 star rating: Highly Recommended
June 2016

It was perfect, every was on time and the diver very helpfull

Rajendra P

5 star rating: Highly Recommended
May 2016

Smooth transfer.

David A

5 star rating: Highly Recommended
May 2016

pickup was great waiting for us with sign great driver nice and helpfull

Pat

5 star rating: Highly Recommended
April 2016

Keep up the good work and the good prices.

Dale D

5 star rating: Highly Recommended
April 2016

Driver was waiting in easy spot to locate at the airport. Very efficient way to get to the hotel. Excellent service!

Edgar O

5 star rating: Highly Recommended
March 2016

Very friendly driver who gave us a wealth of useful information which made a positive difference in our stay.

Cheryl P

5 star rating: Highly Recommended
January 2016

Fantastic!
Driver waited for us even though we were late because of baggage issues. As promised, Viator comes through again.

Jacqueline G

5 star rating: Highly Recommended
January 2016

Our plane was delayed five hours and our driver was waiting for us! Very happy!

Janet K

5 star rating: Highly Recommended
December 2015

Driver was waiting when we arrived and was very helpful and courteous.

Jon E USA

5 star rating: Highly Recommended
October 2015

Expensive but excellent and efficient driver.

rstuzin

5 star rating: Highly Recommended
October 2015

Our guide was fun , knowledgeable and agreeable. She tried to find out what we wanted to accomplish and tailored our walking tour of Madrid to our interests. We would definitely use her again.

jose

5 star rating: Highly Recommended
October 2015

This was a great experience. Getting somewhere you are unfamiliar with and having a friendly person waiting for you at the Airport. I strongly recommend as great service.

Derek K

5 star rating: Highly Recommended
September 2015

Driver was waiting for us with a sign and our name on it in the arrivals hall. He spoke English which helps when conversing with him about the sights of the city on the way to the hotel. As with any airport/hotel transfer service, you should confirm your flight information before you arrive in Madrid, to ensure that the transport company has your information on file and will have a driver waiting for you. Once you do, it should be smooth sailing from there. You can always take a taxi when you arrive in Madrid, however, the taxi line had approximately 60-70 people in the queue during the busy travel season. Why wait, when you can have a private driver there to take you immediately to your destination. Also, have either your paper voucher or electronic cell phone voucher handy, just in case. Our driver did not ask to see it, since we responded to the sign he held with our name and I guess he assumed we were the clients he needed to pickup at the airport he confirmed the hotel destination and number of people, so he knew he had the right customers. Would use this service again definitely.

Elizabeth B

5 star rating: Highly Recommended
September 2015

Excellent service. Our driver was there to meet us at the arranged location and taken to Hotel - highly recommend this airport transfer.

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