Driver was courteous and timely. transportation was in a lovely private car.
Driver was on time to pick us up at the hotel. He did not speak any English, but we spoke Spanish, so it didn't matter much. Sometimes it's good to have conversation about the city, sights, landmarks with the driver who can provide great information about their city. As always, call/confirm your meeting point and pickup time to avoid any confusion, which helps smooth out your travel day with less stress. Overall, great service, prompt, efficient, on-time, would use again.
The driver was on time in a clean newer model car. We arrived to the airport early.
Although our flight was delayed-- the driver stayed and professionally handled all aspects of our transportation.
Our plane was late arriving from Madrid, we were a little concerned but the driver was waiting for us and took us to our resort with no hassle.
Could not be more pleased with the service.
Our driver was early and waiting to pick us up. The car was very nice and clean. Driver was curteous and helpful.
Rosemary N USA
Although driver's English was limited, he was prompt and courteous and knew where he was going. The car was very clean and comfortable, with more than enough room for 4 adults and 6 suitcases.
Bernadette W USA
This was definitely a winner. Transportation was right on time, no waiting. The car sent was not large enough for our luggage, and a van was dispatched right away without any hassle.
Excellent service. Prompt and reliable.
Mahesh P USA
Driver was waiting for us in the lobby before the scheduled time and was very helpful.
Our driver this time was wonderful. He was charming and very polite.
Mary C USA
we had to call when we got there the driver was not there but they responded quickly and were very courteous. The biggest problem was NO ONE spoke English on the phone, so we had to ask the airport information gentlemen to talk to him. I emailed several times before I left and never received a response.
Pricey (especially with an easy-to-use train from Benalmadena to inside the airport--but it was efficient and worked for us.
I thought this was a little expensive as Malaga airport is not any distance away from Torremolinos
You have to be joking !!!!! Rate my experience. Zero Zero Zero
I paid 42.50 to be picked up together with three family members from a central Malaga Hotel to go to the airport at 4am on Monday 28th November. It was pouring with rain. We waited outside the hotel at 3.50 as instructed and the transport did not arrive !!!!! We called the company and got no reply....... I am practically crippled with osteo arthritis. Having waited 20 minutes we decided to walk 100 yards in the pouring rain to find a taxi/ which cost me a further 26 Euros. I got onto Viator immediately, and all I got was sorry.......I will never forgive you for the stress you put us through that filthy night. I will never book with you again and I will never recommend you.
ZERO ZERO ZERO
We called Julia Travel on 9/23/2016. They asked for Supplier Confirmation number and Booking Reference which I gave to them. They made me repeat it several times before telling me that we hvae no reservation in their company. I then told them that it was booked through Viator and they told me that they never heard of that company before. I have booked the shared arrival at the same time and that was a very good experience but apparently a different company and no Julia Travel.
The driver met us at airport and did not want to look at the address which we provided to him for our hotel. He dropped us off 5 miles away and left, so we had to take a taxi to the correct hotel.
Maureen B G USA
Poor service, despite 2 calls to the tour operator to confirm, the time we were given was almost one hour earlier than the driver was to arrive. Considering this was at 4 am this was very significant.
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