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Ken F - Keystone United States of ...
Worked perfectly. Driver was waiting when we arrived and took care of everything. our hotel was down a pedestrian lane, but he helped with all the bags on the walk. I just love a welcome sign and private transfer when arriving somewhere new!!!
Driver was waiting with a sign. Very pleasant experience. Escorted us through the streets on foot to our riad.
Thanks - very efficient and let us stop at a cash till. Would use again.
Our driver was waiting for us with our name on a sign, exactly as described. The vehicle was nice and clean, the driver was friendly and took us to our hotel. The price was right on target. Couldn't ask for anything more!
The driver was waiting for us at the exit with the correct name on his board and he allowed my partner time to have a cigarette. He wasn't sure of the location of our Riad but quickly found out. I don't know if he rang to let them know we were coming but when we arrived a member of staff was at the gate waiting for us, so I think he must have done. Good service and much better than trying to face Marrakech traffic ourselves!
The driver was awaiting at the airport with a board with my name on it when I arrived. During the short ride to the hotel, the driver was very friendly. Overall, the experience was wonderful - highly recommended.
On time and straightforward transfer to your hotel/riad! The driver was very nice and helpful. Highly recommend!
This is a very professional company that offers reliable transfer service from the airport to your hotel. Although there was some confusion at my arrival in Marrakech, the company did everything possible to correct the situation right away. They even offered me free transfer back to the airport at the end of my trip to compensate for the confusion on arrival. They could not have done more to keep their customer satisfied. You are in good hands with this highly professional company.
This was a great way to get to your accommendation if its your first time in the city.
Had a wonderful easy drive to hotel. Transport vechile was air con spacious clean and smooth.
Always on time!!
PaulGBoston United States of ...
For the price, you cannot beat this especially if you are arriving at night. Driver was waiting with a sign with my name and hotel. Just given them a small tip and you'll be fine.
Great and easy transfer.. so nice to be meet at the customs exit. Driver was so nice. He took us to the ATM which was so helpful.
Straight-forward airport transfer and the driver was waiting when I emerged from arrivals, even though my flight was over 45 minutes late. Quick and comfortable transfer direct to hotel.
First class, driver was waiting for me in the arrivals hall and took me to destination where he then phoned the Riad for someone to come and show me where it was as it was down a alleyway.
There was no limit on the patience extended to me and my wife after we mistakenly put the time for pick up at 8:55 when I should have put the time of our arrival into Marrakech as 20:55 military time Not only did the young man who was sent to pick us up wait several hours and call our Riad to see if we had arrived but the owner of the company ,Hamid, came and picked us up and even offered to take us back to the airport free when we were ready to return. I would recommend Hamid's private transfer services to anyone visiting Marrakech.
Good ! The driver waited for us even though we had to queue for 1.10h for the papers !
Tip: Contact Maroc Excursions via facebook and make sure they walk you through step by step what to expect. They are not very good with communications. Since we've never been to Marrakech before, we requested a private transfer from RAK to our Riad via Maroc Excursions. Someone met us at the airport with a sign with my name on it and drove us to the edge of the Medina where someone else took our bags and carried them to our Riad 10 min walk through the streets of the Medina. The big negative here was that no one communicated to us that we would be transferring our bags to another person and walking 10 min. Not knowing the language or ever been to Morocco. This was a bit scary. Then the guy who carried our bags requested a 5 Euro tip, kind of ridiculous and was not communicated to us ahead of time. However, it all worked out. When I contacted Maroc excursions to explain my frustrations with the complete lack of communication, they offered me a free ride back to the airport. I would recommend Maroc Excursions to a friend but caution to ask a lot of questions to understand how everything works.
Other than I would like to have been provided with a meeting place rather than wondering around the airport arrivals hall, the transfer was without problem. My riad was tucked away in a small alley that I would never have found on my own and the driver delivered me to the reception door as if he knew exactly where he was going. It was nice to know that for very little money I did not have to bridge the language gap trying to tell a taxi driver where to take me.
The transfer was awaiting me on arrival. Vehicle was mostly clean and had air conditioning.
I was not at all impressed with this offer. They were 20 minutes late arriving at the airport. I was standing around while numerous other transports came and left with their passengers. When they finally did arrive, they sort of moseyed on over as if they had all the time in the world -- one of the two men was smoking. They then proceeded to try to get me to buy other excursions from their company through the entire drive to my location.
When I got the airport the driver wasn't there. After walking around I found my name taped on a window, I was about to leave when the driver got there and took me to Marrakech. When we got to the Medina, he was asking me to get paid, he wasn't aware that I already paid the ride through viator.
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