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Alex and Glenn were awesome tour guides..super knowledgeable on the island and cultural history. We definitely loved the sights, sounds and tastes. AMAZING!!!
A trip to remember. Thanks to our guide Alex, he was a great driver and very informative. Alex showed us all the best views and secret hiding spots. If visiting Maui, this trip is a must-do.
Nearly perfect tour except two things for me! First problem was its failure to provide accurate pick up service. Even right a day before the tour date, the tour co. did not ask me my hotel and I called to the company for myself to let it know my hotel two times, finally having confirmed I would meet someone from the corp. on my hotel lobby on the tour date. But after more than 10 min wait on the lobby on the date, I couldn't find anyone for pick up so I needed to call again to the corp and heard very annoying voice saying pick up service for me was missing and demanding me to write down the pick up driver phone no. , call him and run out to the wide road quite away from my hotel right away!! I got so embarrassed and offended by the corp's reaction to my call on that morning. The second problem was its failure to deliver the guide language option it presented as available. On this Viator, I selected the language option other than Eng. and purchased the voucher, but a few days later, Viator noticed me the language was not available. Other than these problems, the kind and knowledgeable guide and tour program themselves were so good!!
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