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Our driver/guide was the best...answered questions, was kind, honorable and so very careful.
I didn't know how to spell his name..Jays or Jaz? I am so glad we didn't try to drive it ourselves!
This is a full day packed with fun, adventure, and taking in all of nature's beauty. I thoroughly enjoyed this experience of touring the island and all it has to offer. The tour guide Harrison made the trip that much sweeter. He was knowledgeable, fun-loving, and great with people. This was our last activity the day before leaving and it topped our trip to Maui off perfectly!
Breathtaking from start to finish. It was really worth the time to take the entire day.
Alex and Glenn were awesome tour guides..super knowledgeable on the island and cultural history. We definitely loved the sights, sounds and tastes. AMAZING!!!
A trip to remember. Thanks to our guide Alex, he was a great driver and very informative. Alex showed us all the best views and secret hiding spots. If visiting Maui, this trip is a must-do.
If it wasn't for the poor customer service we received from one of the Tour Company's phone operators, it would definitely be 5 stars! However, the actual tour was AMAZING! We were very lucky as a party of 2 being able to get a private tour! Perfect way to see the Road to Hana! Unless you're 100 confident to drive it, I would suggest booking the tour simply for ease of mind - and to obviously soak in all the beautiful scenery!
Nearly perfect tour except two things for me! First problem was its failure to provide accurate pick up service. Even right a day before the tour date, the tour co. did not ask me my hotel and I called to the company for myself to let it know my hotel two times, finally having confirmed I would meet someone from the corp. on my hotel lobby on the tour date. But after more than 10 min wait on the lobby on the date, I couldn't find anyone for pick up so I needed to call again to the corp and heard very annoying voice saying pick up service for me was missing and demanding me to write down the pick up driver phone no. , call him and run out to the wide road quite away from my hotel right away!! I got so embarrassed and offended by the corp's reaction to my call on that morning. The second problem was its failure to deliver the guide language option it presented as available. On this Viator, I selected the language option other than Eng. and purchased the voucher, but a few days later, Viator noticed me the language was not available. Other than these problems, the kind and knowledgeable guide and tour program themselves were so good!!
Saw most waterfalls but one of the drivers (we had 3) had a few very close calls to hitting other cars. Wasted time looking at every possible plant. But Ryan was awesome and was cliff diving. He was born and raises here so he knew extra details. We would have been better off driving ourselves though
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