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The overall experience was amazing--and the tour guide Henry only made it better! The tour is extremely well organized and efficient, yet we always felt the aloha spirit. What a wonderful opportunity! Roads to and from the top are very winding, so recommend folks prone to motion sickness take appropriate precautions.
The tour and the tour guide was fanominal - he kept us entertained the entire time was also very knowledgable about flowers and flora and new much of the history of the area.
I'm so glad that I booked this tour. Our tour guide Henry was the best! He was so funny and knowledgeable and what made it even better was that you could tell that he really loved his job. He was gracious enough to take everyone's pictures so we all go the perfect shots with the sunset behind us.
The sunset was absolutely spectacular, something I will never forget. A definite must of when in Maui!
Really enjoyed the tour! Our driver and tour guide, Henry, was fantastic. He gets 5 stars!!! He was entertaining, attentive, thoughtful and informative, and a safe driver. The sunset was beautiful, and the ride up and back was great and fascinating. I'd do it again and highly recommend if you want to see the crater and at the best time of day for pictures.
Miata313 United States of ...
Nothing short of spectacular. Henry, our tour guide and bus driver was awesome, engaging, knowledgeable and a really nice guy. Thank you for a wonderful experience!
Excellent tour! Being above the clouds was unreal. Our tour guide, Judy, was very knowledeable about the area and shared some very interesting facts. The dinner, following sunset was just OK at best. We didn't get to eat until well after 9pm and the food was just mediocre. The server we had was nice and friendly but I got the impression that he, along with the rest of the staff at the restaurant were ready to close up and go home. Still, the sights on the mountain well surpassed the meal.
As others reviewers have said, Henry was great, funny, knowledgeable and a skilled driver. Our weather was good and sunset clear. The disappointing thing was the poor quality of the meal and rushed service waitress literally slammed water glass on table. Go enjoy the view which is totally amazing! Check the weather forecast before you book.
The tour was excellent. The guide was excellent. He gave us a lot of good information about the crater, the plants there, and Maui. We would highly recommend the tour. The only issue was the food included for dinner at the end. The food was not the greatest and our guide told us all drinks that were non-alcoholic were included. The restaurant tried to charge us for the soda we ordered only because our guide told us the soda was included. My husband argues with the restaurant staff and we did not pay but in the future, what is included should be accurately explained. However once again the tour itself was excellent and the crater was a highlight of my trip.
This is an excellent alternative to driving Haleakala yourself. Henry is an interesting and amusing driver who managed the curvy steep road well. Unfortunately on the day we went, the weather was not cooperative and it started to cloud up and then rain before sunset. However, Henry could see that the weather was changing and hustled everyone into place for excellent pictures and viewing of the crater before it could no longer be seen. We also got to witness a solar eclipse which was really neat from such an altitude. The dinner was good. The only reason for 4 rather than 5 star rating was completely due to weather which is uncontrollable by the tour company. We enjoyed this trip.
This was a great tour! Loved seeing the crater--almost more of highlight than sunset.
This is a great tour if you don't want to worry about anything and let someone else take you up. Although our tour guide was very nice and helpful and easy to get along with, after doing the tour, i couldn't justify the price point. I paid a lot of money considering the road going up is actually very smooth, the only issue is the height. If you have already rented a car which almost everyone does and heights don't bug you, i would highly recommend just driving up yourselfJust drive slowly when going down.
The sunset is amazing and so are the views at the top. We spent about an hour and a half at the top and then VERY quickly made our way down for the dinner. The dinner was ok, but nothing crazy.
The tour also doesn't take you to the summit Where the observatories are, but if you drive yourself, you can go up there too. But just keep in mind, its not that much higher than where this tour takes you.
The cost to enter is around 25-30 i think, so its definitely worth it to just drive up yourself and we saw TONS of people who had driven up themselves.
Henry, our driver, was excellent. He was a skilled driver, very knowledgeable and entertaining.
There are many switch backs up and down the volcano, so some in our group had some motion sickness.
The view inside the dormant volcano and the sunset were well worth a visit.
Thank goodness we were down on flat ground when a mechanical problem with the bus and this stranded us until a replacement bus could come and transfer us to another vehicle. This was done without too much delay and we were taken to the restaurant for the pre paid evening meal. This is when things started to go more seriously wrong. Cafe O Ley provided a tolerable meal, but their staff very obviously were aggravated by our delayed arrival. After rushing us through our meal they told us our buses were waiting outside to transfer us to our various resorts. They didn't even serve us the coffee that was promised on the menu. There were no buses waiting outside, and so 24 passengers were stranded outside not knowing what was happening. I did spot one of the waitresses hurrying off home. Two different groups in our party took taxis rather than wait beyond the twenty five minutes we were stranded there.
The chaos seemed to have been caused by all the company's buses bring over extended by a cruise ship being in Lahaina, They obviously could not cope when one of their buses had to be taken out of commission .
Hopefully this will be a rare occurrence for future travellers. Thank goodness our bus had completed the worst of the road's challenges coming down the steep side of the volcano before some of the mechanics failed.
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