All the detailed booking information that I provided to Viator for my pick up wasn't passed on to Pony Taxis, luckily I called the operator Pony to confirm before pick up and gave all the specific pick up address information which was very important to finding the exact Villa and its location where I was staying at Kapalua Villas in Maui. Driver still went to the reception of the Villas and again I had to provide my Villa number therefore he arrived after the booking time which I wasn't too pleased about. All this aside the driver was friendly and courteous.
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