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Stephen W

5 star rating: Highly Recommended
January 2017

This is absolutely a bucket list experience totally other-worldly. Can't swim not a problem with a life vest. Easy to get in and out of the water. There are thousands of cenotes in the Yucatan, but the ones on this trip are the best. Great facilities with restrooms, changing areas, and a restaurant. Woman making fresh tortillas right next to restaurant. Loved it!

b.rotter

5 star rating: Highly Recommended
November 2016

Amazing and fun. Swimming in the cenotes is an experience everyone should have.

Rosa G

5 star rating: Highly Recommended
November 2016

Tour guy was excellent.

Ryan H

5 star rating: Highly Recommended
June 2016

We loved this excursion! An amazing time swimming in 3 different cenotes and the trip there was very interesting too, passing through several villages and seeing Mayan ruins and historic churches. Our guide was great - friendly and he spoke good English.

Rosie G

5 star rating: Highly Recommended
May 2016

The tour itself was amazing! I'm giving the tour FIVE stars because the Cenotes are definitely breathtaking and the ride on the carriage was a very unique experience. However, we were very disappointed and dissatisfied with the tour guide/driver we had. His name is Cesar and works for Maya Tours. We were the only 2 people in the tour and he mentioned several times that she was not supposed to work that day and all he wanted to do was spend the day with his family. He is a wreckless driver with a very vulgar sense of humor who thought making dirty jokes to me and my husband was a good idea. I do recommend this tour but I would would make sure you request a more professional tour guide.

Eli K

5 star rating: Highly Recommended
February 2016

We were the only ones on the mini va. Our driver and tour guide was very informative and caring!

Luz E

5 star rating: Highly Recommended
October 2015

Awasome

bbarragans

5 star rating: Highly Recommended
July 2015

This is the most amazing tour I've ever done. Acanceh ruins are not very big but are VERY interesting. The centotes are just incredible, the tructruc little cart pulled by a horse drive through the hacienda is fun, and swimming in the cenotes is a fantastic experience. Great tour, incredible experience!

Chef Diedra Rae

5 star rating: Highly Recommended
May 2015

We had a great experience! Our guide was awesome! Very informative, friendly, knowledgeable, prompt, and an all-around great tour guide...someone you want to have for every tour in every country you visit. We visited all three cenotes, and spent a long time in the third one as well as had breakfast in the town and enjoyed the market. I would take the tour all over again. Beautiful and very memorable time. THANK YOU!!!

curlynoone

5 star rating: Highly Recommended
February 2015

Excellent day out , lots of fun good family outing - great swimming

Bradley R

5 star rating: Highly Recommended
April 2014

Very enjoyable. We were traveling with 3 teenage children - whom are hard to impress. But they were - amazing. The Cenotes were spectacular and so was our guide Nelson. Well done

Judith E

5 star rating: Highly Recommended
March 2014

Simply a fantastic day!

SEIICHI I

5 star rating: Highly Recommended
February 2014

But, I can not joy the tour, bacause I must not local people.

REY S USA

5 star rating: Highly Recommended
October 2013

Simply awe-inspiring!!!!! I want to go back again ASAP :-)

Maurya M

4 star rating: Recommended
February 2017

The tour itself was very good. But, I did not get a guide. Mayaland sent a hotel shuttle driver from Uxmal. He was a nice man, but not a guide, and he admitted that. They sent him because he knew his way around Merida and how to get to the destination. He did not know the history etc. He was also not very talkative. Fortunately I speak Spanish. They did not have a guide or car available. He did accompany me on the mule cart and down into the cenotes. He told me what he could and his own experiences in cenotes. The cart driver gave me the info. We stopped in Acanceh on the return but were too late to see the church. We almost missed the inside of the pyramid grounds because he did not know that you could move the gate. He admitted that he did not know the history or the pyramid. Luckily we saw two young ladies going in and met the man in charge who gave me quite a good tour. The pyramid is small, but interesting and easy to climb because it has steps and in indicative of what is being uncovered in the area. We skipped the non-included lunch because I was not hungry. The second cenote is really difficult to descend and he was a great sport in going down with me. The main cenote is beautiful. The mule train ride is half the fun. The church is supposedly very plain. Close to Merida and worth it. Mayaland knew a week before I was coming, but all the vouchers and promises do not really matter. By the way, the phone numbers for local listings are all wrong, another guide from another company gave the the correct one after a colossal mess in reconfirming my Tuesday trip with them. Even the local listing was wrong. Go to Acanceh and see Cuzama-- you won't be di
tsappointed.

Rima K Australia

4 star rating: Recommended
June 2015

Great day our guide, Cesar, clearly enjoys his job and has a great rapport with locals at Acanceh. The cenotes are beautiful, and I would definitely recommend swimming in the largest of them.

Keith M

3 star rating: Worth doing
January 2017

This trip was operated by Mayaland tours. The tour itself was very good: The tour guide was knowledgable and accommodating. The cenote experience was very enjoyable. We had no issue with the tour operator, but rather with Viator, the entity that acts as a 'middleman'. Viator's communication with us, and with the tour operator was abysmal. Members of our group would not have been picked up but for the efforts or other members. Viator persistently refused to answer e-mails and passed problem solving to the tour operator. So, my recommendation is take the tour, but skip Viator. Viator is an inept organization that subtracts rather than adds value to the transaction.

jolynnemjcarlson

2 star rating: It was OK, but could have been better
July 2016

Our tour guide was Agosto.Nice enough but not charismatic.When they say stop by the acanceh ruins, Gothic church, and hacienda, they weren and #39;t kidding. More like drive by, never get out, can and #39;t take pictures and get a little info. The denotes were the highlight but I and #39;m sure there are better denotes tours.

Dorothy M

2 star rating: It was OK, but could have been better
January 2016

The cenotes were wonderful, but otherwise I was disappointed in this tour. Our guide was pleasant, but he did not speak English very well at all. He was dressed very casually and appeared to be driving his own car I would have hesitated to go with him except that he had the appropriate paperwork with him. We totally skipped the first two stops on the tour the pyramid of Acanceh and Spanish Church in Cuzama. We did stop briefly at the pyramid on our return trip at my request, but a tour of the pyramid was only offered by a local guide at an additional cost. We returned to Merida by 2:00 pm in the afternoon. Even the other two tourists young men from Mexico City were surprised at the brevity of the tour, since we weren't scheduled to be back until 4:30.

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