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Great tour. perfectly organized, but the tour included 3 dinner, but only 1 was included
It was absolutely amazing. Lovely country, lovely people and culture. It could not be better than this. We loved and enjoyed every single minutes in this trip. Viva Mexico
This is a great way to see different parts of Mexico. Mexico City was nice, and the ruins of Palenque, Uxmal, and Chichen Itza were amazing. I would have liked more time in the colonial town of Campeche - we arrived at sunset, stayed the night, and left at 8:15 the next morning. The guide, Andre, did a great job. I would highly recommend this tour to anyone who wants to see more than just the beach resorts of Mexico.
The itinerary was excellent, we were happy with the accommodation selections along the journey with one exception. The exception being in Mexico City. Our hotel was undergoing substantial renovations to the lobby with construction noise present all day and night. This hotel should be avoided.
The tour was excellent and the tour guide was very knowledgeable. The hotel rooms were clean and big.We could have stayed one extra day to see Mexico city. The other problem was that the other people on the tour were almost all Spanish speaking tourists so the tour guide was explaining and talking in Spanish 80% of the time while we signed on for an English speaking tour guide.
It was really good and enjoyable . The guide was excellent and the hotels were good apart of the hotel in Mexico City ( gallaria plaza ) . Wished to have better hotel although its location was good .
The sites and itinerary were great, but a couple of the companies used were pretty bad. Viator outsources to a 3rd party who then outsources to different tour providers at various parts of the trip. The 3rd party was difficult to work with and I did have a couple issues with the booking. This tour is very economical, but that does have some accompanying risks. If you can roll with it, this is a great tour. If not, book directly with other tour providers.
Should have more time on visited sites especially Chichen Itza.
1 speaking bilingual at the same time makes confusion.
2 speaking without microphone is hard to listen clearly , and the peaked has to shout.
3 Bringing clients into merchandise shop father than the place schedualed is waisting the time.
We were put into mixed group therefore guide was forced to speak two languages: Spanish and English, which created a lot of inconvenience and information lost. Guide was not grate, sometime he didn't know the surrounding area. When we come to VilaHermosa nobody told was about we'll be pick-uped from our hotel. Due to information absence we also were forced to pay for our dinner despite it was included.
When we arrived in Cancun we had problem with reservations in Hyatt hotel. No one Mexitours telephones work, including 24/7 (as usual). Therefore we were forced to sleep 4 people in one room.
I am not sure about using Viator in future.
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