Joel F United States of ...
This was a great tour to take to experience the Teotihuacan Pyramids and the Basilica of Guadalupe, along with the ruins of Tlatelolco. We were picked up from our hotel earlier than we were told, luckily we were ready, and joined a bus full of tourists from North and South America to these three landmark locations. Our favorite part was visiting the Teotihuacan Pyramids, and climbing to the top of the Sun Pyramid. The tour guide was informative each step of the way, and made sure all the tourists' questions were answered. This is a very long day -- in the end it was about 12 hours long heavy traffic and some rain slowed us down, but there were multiple breaks along the way. Good value, and a fun time.
Great trip! Our tour guide was entertaining, knowledgeable, kind and funny. He gave us enough time to explore the sites and we were even treated to different fermented beverages made from maguey at Teotihuacan. Our trip ended at a buffet that had wonderful food! I highly recommend this trip.
Miguel was our guide and we had a very nice time with him, and learned a lot about the Pyramids.
This trip was really great. To begin with, the convenience of being picked up and dropped off at our hotel was very nice. Our guide, Alejandro, was very nice, extremely knowledgeable, and explained how everything worked to avoid confusion. I was surprised and pleased to get to visit the Plaza de Tres Culturas to begin with as I didn't know that would be part of the package. All of the sites on the tour were amazing. We had plenty of time to explore on our own on each leg of the trip, allowing for photos and some self direction. However, Alejandro was available to answer any questions. Thanks for making this day trip the highlight of my trip to Mexico City!
Hal O United States of ...
Sandra was a great guide we were easily able to change dates to accommodate being ill on the original date. Very responsive agency tour completely fulfilled expectations.
It really is all in one. This tour is perfect if you want to do both attractions on the same day
Details about pick up at your hotel not clear, had to call several times through out the day and was told they havent gotten the schedule yet, finally we had to meet at the office. The tour was good, not bad for the price. the Teotihuacan Pyramids and Basilica of Gaudalupe is a must see when in mexico city.
Just to set expectations, because I think the description of this tour is not detailed enough, this is not a full day tour to Teotihuacan. You will probably spend about 2-3 hours in Teotihuacan, but there is much more than that that is not described here.
The tour picks you up very early and then you will spend at least one hour picking up other people in other hotels. This was the bad part. Then once you're all set, you will stop by the Tlateloco ruins in Mexico City, which is a nice place to visit, also known as the square of three cultures.
Then you will head to the Basilica de Guadalupe, not without stoping on a souvenir shop before that, and you will be there for about an hour or so, there is a lot to see.
Then you will be taken to Teotihuacan site, where they will show you how the pulque, mezcal and tequila are made, to a local crafts shop and to a restaurant. You don't have to eat there, but there is really no other option nearby, the price is very far and the food is delicious.
Only then you will go to Teotihuacan pyramids. I didn't really like our guide, particullarly, so we ditched him and explored on our own. Although most of the tourists were already gone by the time we got to the pyramids, I though we got there a little too late, because some sections of the site were already closing and we had to rugh through them.
At the site, you will be able to buy all sorts of cheap crafts, probably the best place in all of Mexico to buy local crafts at a good price.
This tour is an easy and inexpensive way to see the sites on the itinerary. The issue I had was that there is a lot of wasted time. The first stop, Tlatelolco, we spent 1.5 hours. That would have been fine, but we just stood there and listened to a lecture by the guide. We did not walk through the ruins. We could have spent a half hour there, with the lecture taking place during the bus drive. The lunch/souvenir stop was over 2 hours. I don't mind giving the souvenir vendors their opportunity, but again, wasted time. What compounded the wasted time, was the fact that the guide did not give specific times to return to the bus. It was always, 'take 45 minutes or an hour.' Something like that. It would have been much more intelligent to say, 'be back at 11:30', or something like that. We easily could have been back in Mexico City by 5pm without being rushed. Instead, you drive back during rush hour, and it becomes a miserable ride. Gets the job done, but a little common sense would really improve it.
The locations were nice, but the tour guide was useless. She started to give explanations that were false and inaccurate at best. She said that the Aztecs peacefully converted to Christianity. And when people started to ask questions her answers were always I don't know. She just dropped us a the Basilica Guadalupe with no explanation on the place, its signification and importance. she did the the same thing for the Theotihucan Pyramids. She said that the pyramids were Aztecs. I found that they are from the Theotihucan people. That was really bad.
The trip and the tour were very nice, but the pick up is terrible!!!! we were advised to wait outside of our address 07:50h. We were there for 2 hours waiting. Nobody showed or phoned or anything. After I called and complained they sent me a taxi after more 2 hours and we lost the early morning tour. so we lost a lot of hours of our day. And nobody even care to say sorry!!!!
It was a good tour, but in the hindsight, I could have done that on my own without the guide. The guide was nice but he struggled speaking a English. He didn and #39;t let us visit the chapels and original churches around Guadalupe. For the pyramids, he gave us enough time, but almost no history or details.
We definitely did not spend a lot of times at the Pyramids or la Basilica. We only spent 10 mins at Tlatelolco when the guide tour told us 15 mins.
I would not recommend if you are one of those persons that like to sightsee and take your time.
It is definitely a safe tour. The bus driver and the guide tour are nice, friendly, and helpful.
I have requested for an English speaking guide but was assigned a guide that spoke very little English but Mexican most of the time. A Chinese couple and myself were quite lost as we do not understand him. As a first time and single traveler in Mexico, I was left alone to wander in both places, I was quite lost. However, I can tell that other travelers that understand the language enjoyed themselves thoroughly.
The pick up was a bit chaotic and took a long time. Because it was a public holiday we did not get to Tlatelolco. The guide was very informative on the bus but did not take us around Teotihuacan. We were only given two hours to see Teotihuacan and did not have time to see all around it or to get to the museum. We were then taken to a restuarant and craft village for 2 hours. The buffet there cost an additional M190. Information about this part of the trip was not included in the information on the website and I had chosen the tour because it specifically did not mention anything about having to spend time at a craft village etc.
I was disappointed on this tour. First of all it tested my patience, we had to wait for others to be transferred to our bus then the tour guide did not stick to his well leave you if your 10 minutes late waiting for other people on tour to stay longer in our time at the basilica causing us to be late for Teotihuacan. Then to top it off our lunch was too long, almost two hours long causing us to get to the archaeological site when it was pouring rain. You could see it on the other people's faces they were disappointed we spent too much time eating when it was dry while we had only an hour or less of dry weather. The return was not organized, waiting at one hotel while other people were transferred onto taxis back to their hotels. Some people got upset and Ubered back to their hotels.
A bad guide ruined the trip. Viator should seriously vet the quality if its tour guides n tour operations. We were 3 English speakers in a group of about 12 mostly Spanish speakers. The guide didn and #39;t do a good job in Spanish either.
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