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Big Bus Everglades Experience

Miami Beach, United States
Book online or call: (888) 651-9785(888) 651-9785

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icon4 hours  (Approx.)
Mobile ticket
iconOffered in: English



22 Reviews
5 stars
4 stars
3 stars
2 stars
1 star
Reviews by Viator travelers
The good and the nightmare!!
, Feb 2020
Overall the tour met my expectations Good bus drive to the Everglades, competent and informative captain of the airboat which in itself was a first for me. Saw alligators, a turtle, numerous birds and lots of vegetation. The downside....oh my goodness!!! A couple had their 18 month old twins with them. Also went on the boat which the sign said wasn’t allowed. Given earplugs which I absolutely had to wear, but couldn’t fit for babies. Parents Provided with life jackets but didn’t put them on the babies. On the bus ride home they CRIED and HOWLED the entire hour and a half. Dear God!! I was trapped on a bus with two howling babies. Everyone was agitated and getting fed up with the noise. What’s to be done? Babies that young should not be allowed on a 4-5hr bus trip. Putting them on that boat without life jackets and ear plugs is a serious problem and should not have happened. I took a video to capture the howling and the crying which was beyond the pale. Booked for a day trip with Viator but having serious second thoughts! Nightmare for everyone on that bus including the parents!!!
Useless Booking Company
, Feb 2020
When booking I had the options to book for 9:00 or 9:30, with pickup options from both Miami Beach or Miami. I opted for 9:30 to give myself time to work out Miami Beach public transport. I arrived at 9:20, only to find that the Miami Beach collection was ONLY at 9:00 - even though I booked for 9:30 (Miami city is 9:30). This was not made clear, and was certainly NOT mentioned on my ticket. Fortunately I could go with the 2pm trip, however this did stuff up my schedule for the day. Also the check in location was very confusing (two different addresses) - turns out that someone meets you at the bus stop. The tour itself was good, but not the booking process.
Worst company ever.
, Feb 2020
Was terrible booked through yourselves and the pick up time yous had provided was half an hour later than the original pick up time. So didn't make it to the experiece which was a let down. Requested a full refund as we couldn't make the later one as we had a flight to catch back home. So won't book through yous again. Terrible experience worst company ever.
Great expereince
, Jan 2020
Great start to the year doing this tour in the beautiful everglades. Transport bus was on time and comfortable. Airboat tour was fun and saw plenty of Alligators.

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Product code: 5096P35

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