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Diana L

5 star rating: Highly Recommended
June 2016

this trip was so good, they picked me up and dropped me off at my hotel in Miami Beach, the ferry trip was around 5 hours round trip. it was worth it, I loved it. when u get to Bahamas do not listen to the tour bus guy about to the access to the beach, he send you through a long hike, you better get through the hotel lobby. just look for the hotel entrance. which is right in front of the drop off, you stay in Bahamas around 4 hours. it all depends what you want to do. I pretty much stayed on the beach, bring your own towel for the beach chair. the drinks at the bar only take credit/debit card. the pool was not as blue as I expected to be, but who wants to be at pool if you have the blue beach there right? anyways for the experience of Bahamas. it was the best now that I know I can definitely spend more time there. have fun!

Geoffrey B

5 star rating: Highly Recommended
October 2015

Nice hotel, well organised, make sure you take your own beach towel or its 20 deposit for each towel

Zakiya C

5 star rating: Highly Recommended
August 2015

I relaxed on the cruise there and enjoyed the Bahamian food once I got there. Once I got to the Grand Lucayan I was amazed. The beach and pool was amazing! Food was great the drinks were great and the staff was funny and helpful. I will take this trip again!

Brenda M

5 star rating: Highly Recommended
July 2015

This tour was amazing!

Lauren W

4 star rating: Recommended
November 2015

Should not have to pay for wifi

Bmaddix

4 star rating: Recommended
July 2015

Decent trip. Only had about 3 1/2 hours in the Bahamas...but it was enough time to:enjoy the beautiful beach, get some local food and do some souvenir shopping.
There is a lot in close proximity of the hotel (restaurants, rum shops, souvenir shops, corner store etc) so just make the most of it.

Ba

georgie874

4 star rating: Recommended
June 2015

I enjoyed the cruise but was disappointed with the amount of free time we got. The inclusions said 6 hours. It is more like 3/3 and a half which was definitely not enough. But all in all the resort and beach were beautiful.

Nava V

4 star rating: Recommended
December 2014

It was nice but never again on Sunday because half of the shops were closed.

louvre99

4 star rating: Recommended
September 2014

Definitely worth doing. Viator team communicated very well prior to and confirming tour. Bus driver 20 mins late, but fine as often due to passengers not being ready. Lots of waiting for the ferry and processing, but beautiful on arrival. The access to the Hotel was ideal - note a towel was not included in cost of resort fees, so worth checking prior to the trip. We went to Agave for lunch - good food and at the right price. The maps and booklets on the ferry were worth picking up. Overall a great day

Halin. Roy United Kingdom

3 star rating: Worth doing
February 2016

Again no hotel pick up had to pay over 80 for taxi service - very disappointed!!!!
It was cold in the Bahamas and there was nothing to do so overall a very disappointing trip!!!

Leslie P

3 star rating: Worth doing
April 2015

Dont always trust other reviews , just do it if you want the experience . These excursions are what you make of them and we had a great time .

Alexander Khvostov Russian Federation

3 star rating: Worth doing
January 2015

Organization was good in general, however, there were minor delays of ferries.

Vonessa R

2 star rating: It was OK, but could have been better
February 2015

I had too many issues on this tour due to tour guides not knowing the right information or difficulty speaking English. If this tour operator is running any tours I plan to go on in the future I will not go.

Marion L

2 star rating: It was OK, but could have been better
January 2015

If you want to feel like a tourist, please book this cruise.

You don't have to book the VIP-Ticket. I did it. It was not a big difference with the regular ticket. U wait separately at the harbour and have some better seats on the boat... that's it.

You have to take some towels and everything you need, because you have to pay for everything whne you are there.

it lasts so long because the busdriver who catches you up, catches all the people in Sb who also booked the cruise. At the morning it's ok, but at night, you only want to go back to your hotel, but the busdriver stopps something like every 5 minutes.

If you want a relaxing trip - something special, please do not book this cruise... the transfer on the bahamas etc... you are only a tourist. The busdriver was a nice guy with informations about locations where you can eat etc... but certainly only because he gets a tip for it.

I would not ever book such a cruise again... Sorry.

Jessica K

2 star rating: It was OK, but could have been better
November 2014

I would not recommend, very disappointing

Kylie M

2 star rating: It was OK, but could have been better
August 2014

Finally getting to Bahamas was good, however the boat ride took a long time but the worst of it was waiting in the gigantic line to go through Customs (both ways). It was so frustrating I would even say based on the amount of time just waiting around was not worth doing this trip.

Ana Mafalda L

1 star rating: I do not recommend this
May 2016

Do not make this trip. We booked The Bahamas day cruise and In Our voucher (under the and #34;included and #34; items was: day pass to Lucaya hotel and #34;). When we got there we were told they did not have that option and we had to pay an extra 20USD to get in the hotel.

DANIEL P

1 star rating: I do not recommend this
April 2016

was terrible. no one to help you any part of the trip. no one to take you to hotel either, trip wasn't good.

Tania Barros Brasil

1 star rating: I do not recommend this
October 2015

I did not like the ride. we came to the island at 12:30. We left at 16:45. We were not six hours as promised. When we arrived at Lucaya Hotel, we had to rent towels, because it was not informed that the hotel does not provide. Hotel staff are very rude and treated us with indifference. Would not do the tour again and not recommend it to a friend.

kay g

1 star rating: I do not recommend this
June 2015

Had a day trip to the Bahamas booked since April which was double the price it would have been to just book it here.Called the day before and was told pick up was 5:10, we sat outside the hotel from 5am- 7:15 and no one turned up.My boyfriend was going to propose there.. so ruined everything!!

Edison S

1 star rating: I do not recommend this
February 2015

Wow worst ever cruise in my life since the start of the day to ft Lauderdale port , they are so not organized the shuttle driver that they sent to pick us up in downtown Miami was late . Ok and on the way back we get back to the por to dock the ferry it took. Them like 45 minutes todock itworstever

Caroline A

1 star rating: I do not recommend this
August 2014

Worst and most unorganized tour ever!!!!!!!!!!!!!

Jersey

1 star rating: I do not recommend this
August 2014

The property itself, The Grand Lucayan Hotel was beautiful. The people in the Bahamas were friendly and helpful. Please be aware that when traveling internationally, you are subject to delays by customs agents. Our ferry was held for over one hour on departure and at the port in Freeport when we arrived. This significantly impacted the total amount of time that we were able to spend on the island. The crew of the ferry was not helpful and did not understand the importance of customer service, especially in light of the delays that we understood were not under their control. We purchased first class tickets with the hope that we would receive first class service. Unfortunately, this was not the case. We would not recommend this tour for anyone wishing to be in the Bahamas for one day. We would recommend the hotel and visiting Grand Bahama island and the Freeport area.

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