This was the easiest, most economical way for us to get from the airport to our hotel, as there were 7 of us traveling together, including my mother who utilizes a wheelchair for distances.
Driver was on time, met us at the luggage carousel with a sign.
There was a traffic jam, with what looked like a LONG wait but the driver took a short cut and got us to our hotel very quickly.
The vehicle was clean and maintained - the driver professional and polite.
Driver was very nice but service it was very expensive, car not nice as the images.
This was a big let down. They never turned up for us and we were left stranded at the airport late at night after a very long journey.
Contacted Viator as we have another three transfers booked with them and don't know what's happening.
They haven't replied or contacted us yet and our next transfer is booked for tomorrow morning. Not a happy customer!!
Awful experience!!!!! Driver was late. Driver had us come out to him instead of waiting in the baggage claim like all the other drivers. Driver was not friendly. I should have gotten a taxi for half the cost if I wanted that level of service.
The pick up was never arranged by Viator- I called the agency Viator said would pick me up but they had no record of the reservation, so I called Viator to inform them and the took down all the info and informed me it was all set. We arrived and there was no driver. NEVER USE VIATOR AGAIN!!!
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