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Club Mobay Departure Lounge Tours
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Club Mobay VIP arrival and departure Lounges & Round-Trip Shared Airport Shuttle

star-4.570 Reviews
|
Montego Bay, Jamaica
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Number of travelers
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Free Cancellation
up to 24 hours in advance
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Safety measures
icon1 hour  (Approx.)
Pickup offered
Mobile ticket
iconOffered in: English and 5 more

Overview

Enjoy a comfortable and easy shared round-trip transfer between Montego Bay’s Sangster International Airport and your area hotel, as well as complimentary access to the airport's Club Mobay layover lounge. Check emails, refuel with snacks, expedite your way through security and customs and even shower with this convenient on-the-ground service.
  • Club Mobay layover lounge access and round-trip shared transfer to Sangster International Airport
  • Relax in a quiet lounge; both arrival and departure lounges are available
  • Enjoy beverages and tasty snacks, Wi-Fi, and catch up on the latest magazines and newspapers
  • Receive fast-track service through security, immigration and customs lines
  • Take a worry-free, round-trip shared transfer between your hotel and the airport
  • Hotel zones include Montego Bay, Negril, Ocho Rios, Runaway Bay, Trelawny, Tryall/Round Hill, Grand Palladium Resort
  • Shared transfer service available 24 hours, seven days a week

Why Travelers Choose This Tour

Avoid airport crowds and the headaches of last-minute transportation details, and unwind in Club Mobay's spacious oasis. Traveling with kids? Ease your worries with fast-track access through security and immigration, and make use of the sound-proof playroom in the departure lounge.
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Shared transfer service to and from your hotel
Arrival Lounge inclusions:
VIP meet and greet upon arrival
Escorted fast-track access through customers and immigration
Wi-Fi
Snacks and beverages
Departure Lounge inclusions:
Fast-track service through immigration and security
Snacks such as fresh fruits, pastries, sandwiches and tapas
Beverages (hot and cold, alcoholic and non-alcoholic)
Electronic games on Samsung Galaxy tablets
Gratuities
AirBnbs, Private homes should book private car services UNLESS located in hotel zone

Departure Point

Montego Bay, Jamaica

Departure Time

Trelawny
8/10/2015 - 12/31/2021
Monday - Sunday:12:00 AM - 11:30 PM
Tryrall and Round Hill
8/10/2015 - 12/31/2021
Monday - Sunday:12:00 AM - 11:30 PM
Montego Bay
8/10/2015 - 12/31/2021
Monday - Sunday:12:00 AM - 11:30 PM
Grand Palladium
8/10/2015 - 12/31/2021
Monday - Sunday:12:00 AM - 11:30 PM
Runaway Bay
8/10/2015 - 12/31/2021
Monday - Sunday:12:00 AM - 11:30 PM
Negril
8/10/2015 - 12/31/2021
Monday - Sunday:12:00 AM - 11:30 PM
Ocho Rios
8/10/2015 - 12/31/2021
Monday - Sunday:12:00 AM - 11:30 PM

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • NOTE: you MUST include all passenger names when booking in order for your lounge to be confirmed
  • Not wheelchair accessible
  • Stroller accessible
  • Infant seats available
  • Child and infant seats available on request at additional charge
  • Most travelers can participate
  • This tour/activity will have a maximum of 9 travelers
  • OPERATED BY Holiday Services

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Club Mobay VIP arrival and departure Lounges & Round-Trip Shared Airport Shuttle?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Club Mobay VIP arrival and departure Lounges & Round-Trip Shared Airport Shuttle.
Q:
What is the policy on sanitization during Club Mobay VIP arrival and departure Lounges & Round-Trip Shared Airport Shuttle?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Club Mobay VIP arrival and departure Lounges & Round-Trip Shared Airport Shuttle.
Q:
What is the social distancing policy during Club Mobay VIP arrival and departure Lounges & Round-Trip Shared Airport Shuttle?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Club Mobay VIP arrival and departure Lounges & Round-Trip Shared Airport Shuttle.
Q:
What measures are being taken to ensure staff health & safety during Club Mobay VIP arrival and departure Lounges & Round-Trip Shared Airport Shuttle?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Club Mobay VIP arrival and departure Lounges & Round-Trip Shared Airport Shuttle.
Q:
What is the maximum group size during Club Mobay VIP arrival and departure Lounges & Round-Trip Shared Airport Shuttle?
A:This activity will have a maximum of 9 travelers.

See all safety measures taken by Club Mobay VIP arrival and departure Lounges & Round-Trip Shared Airport Shuttle.

Still Have Questions?


Traveler Photos

Traveler Tips


  • "Beware that you might only have a couple minutes in the arrival lounge so don't get comfy." See review
  • "At first I was hesitant because of the extra cost but, it was worth it!" See review

Reviews

4.5
star-4.5
70 Reviews

Reviews by Viator travelers

Showing 1-10 of 70 reviews
star-3
Good and Bad
Eileen-
, May 2021
The Club MoBay welcome and lounge was exceptional. Nice easy flow to go thru customs and relax a bit in lounge before transportation departure. I’d do this again. The shared coaster bus ride was NOT what I expected: waited over an hour on parked bus at airport for other passengers(they should have let me wait in lounge), then driver choose to have us all stop for food and drinks. I could have ate and drank my fill in airport VIP lounge! What I wanted was a fast easy inexpensive trip from airport to accommodation about an hour away. This turned into an over three hour ordeal.
icon Response from Host , May 2021
Hello, Thank you for bringing this to our attention.An Investigation will be done to resolve this matter as soon as possible. This is not the standard of Holiday Services and We are deeply sorry about this ordeal. Please send our reservation team,your name,booking number and date of travel to reservations@holidayservicesltd.com.
HelpfulHelpful
star-4
Excellent
Christopher_Simpson
, Apr 2021
When i arrived i was very pleased with the service i love it this was not the first time i used club moby .miss yakeene .she very helpful..i will used this service again..i will let other used this club Moby.. thank you
icon Response from Host , Apr 2021
Thank you for your kind compliments and for taking the time to write this review. We truly appreciate it.
HelpfulHelpful
star-5
Always a VIP
Vivian_C
, Apr 2021
Everything was top notch as far as planning, and execution of the plans. As always, Club Mobay VIPs were professional and helpful!
icon Response from Host , Apr 2021
Thank you for your kind compliments and for taking the time to write this review. We truly appreciate
HelpfulHelpful
star-5
Wonderful! Worth every penny!
Robyn_A
, Mar 2021
Shantel was a wonderful concierge. She got me through the immigration line quickly. Mr. Bernard is always the best driver!
icon Response from Host , Mar 2021
Thank you for your kind compliments and for taking the time to write this review. We truly appreciate it. We will certainly pass on the compliments to Mr. Bernard.
HelpfulHelpful
star-5
Great service all around!
HolleyThomas
, Feb 2021
Great lounge for arrivals and departures. Great service,great drinks and small plate food. This is our 2nd tome using the service and was happy how they cared for us. We will continue to use each time we visit Jamaica.
icon Response from Host , Mar 2021
We would like to say a big thank you for your kind compliments and for taking the time to write this review. We truly appreciate it. We will certainly pass on the compliments to our Club Mobay team. A big thank you again... One Love.
HelpfulHelpful
star-1
Its a scam
Heather
, Dec 2020
When you read what your getting they word it they will get you to your accommodations, nope. Big scam waste of money paid 300+ to have to pay an additional 150 to get to the resort
icon Response from Host , Mar 2021
We would like to apologise again for this mishap. We had your vehicle waiting to take you to the hotel but you did not come to our desk. You voluntarily took a taxi to the hotel. When our representative contacted you, you admitted that you took a taxi by mistake. Our arrival instructions are clear for clients to visit our desk so our representative can direct you to your vehicle. We have our emergency number on the voucher but there was no call or no contact. Upon return, we upgraded your transfer from a shuttle to a private one. Once again, our apologies for this.
HelpfulHelpful
star-5
Would Recommend
Alan_C
, Dec 2020
The service was great and worth the money. I would highly recommend it to anyone traveling to Jamaica.
icon Response from Host , Mar 2021
Hello Alan, Thank you for your kind compliments and for taking the time to write this review. We truly appreciate it. .... One Love.
HelpfulHelpful
star-2
Vacation disaster
lynn_R
, Oct 2020
Wouldn't recommend . Cant schedule a pick up to go back to airport . Now another 100 for a ride to airport. Extremely frustrated esp after paying 249 .
icon Response from Host , Nov 2020
The return pick up time is noted on the letter given at arrival.
HelpfulHelpful1 traveler found this review helpful
star-1
Mobay club and hotel round trip transfers
John_B
, Aug 2020
We got transportation to hire upon arrival but now waiting on pick up airport and no show!!!!! Looks like I’m going to have to pay someone to come get me!!!
icon Response from Host , Aug 2020
We apologize for your anxiety and we are happy to have made the arrangements for you to get to the airport by private car . For the record we note that you didn't have to pay anyone to come get you. Safe travels home.
HelpfulHelpful2 travelers found this review helpful
star-4
Worth it - especially during busy times
bryantimmins
, Jan 2020
If budget is not an issue, just do it. If you're counting the dollars, and willing to wait in a few lines, maybe not important. Budget not a big deal for us and it was nice to skip the longer lines and get special access to each checkpoint. Beware that you might only have a couple minutes in the arrival lounge so don't get comfy. Just grab some strong rum drinks for the ride if nothing else. Departure lounge is the nice lounge but with the well appointed duty free zone we did not spend any time there except for storing gear and getting drinks. The food was not that great IMO.
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Product code: 3316VIPCOMBO

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