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Club Mobay: Sangster Airport VIP Lounge, Concierge Service, and Fast-Track Entry

Badge of ExcellenceMontego Bay, Caribbean
Likely to Sell Out

From $35.00

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Reserve Now & Pay Later
Secure your spot while staying flexible
Free cancellation
Up to 24 hours in advance.
  • 1 to 2 hours (approx.)
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Enjoy access to the Club Mobay departure and arrival lounges with this pass. Get fast-track service through immigration, customs and security with personalized assistance. Travel like a true VIP when you relax in the private lounge to wait for your flight, using the high-speed Wi-Fi and enjoying the beverages and snacks. This pass allows the stress-free Jamaican atmosphere to follow you to Sangster International Airport.
  • Separate arrival and departure lounges are available — choose one or both
  • Skip the crowded airport terminals for the relaxing atmosphere of a comfortable lounge
  • Enjoy cold and hot beverages, as well as tapas, sandwiches, fruit and other snacks
  • Take advantage of the included Wi-Fi, and catch up on the latest magazines and newspapers
  • Receive fast-track service through security, immigration and customs lines
Operated by:

What's Included

  • Fast-track service through immigration and security
  • Phone calls to the USA, Canada and UK landlines
  • Snacks and beverages
  • Private restrooms
  • Gratuities
  • Transportation between airport and hotel
  • Spa treatments (additional cost at departure lounge only)

Meeting And Pickup

Start time

Opening hours

Select your preferred ticket/pass option to see hours.
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What To Expect

Purchase this pass for use during both your departure from and arrival in Sangster International Airport. 

Departure Lounge:

After checking in for your flight, make your way to the Club Mobay information booth, next to the entrance for security and immigration. Check in for your lounge access here, and then sail through security and immigration with your fast-track service. 

On the mezzanine level, enter the Club Mobay departure lounge. Unwind before your departing flight; snack on the provided fresh fruit, sandwiches, tapas and other light fare, and sip on a refreshing drink (either alcoholic or non-alcoholic) or cup of coffee. 

Read magazine or newspaper, use the high-speed Wi-Fi, freshen up with a shower, play electronic games on the provided tablets or enjoy a mini treatment at the Mango Spa (own expense). 

Kids can play in Pickney Place, a sound-proof playroom, or if you are sans kids, hang out in the adults-only lounge. If you must catch up on work before returning to the real world, take advantage of the fully equipped business center. Capture some final souvenir shots at the fun Tropical Shotz photo booth (additional cost). 

When it’s time for your flight, you’ll board your plane refreshed and relaxed.

Arrival Lounge:

When you get off your plane at Montego Bay’s Sangster International Airport, head to the Club Mobay meeting point, where your club representative will be waiting to greet you. 

Fill out your immigration forms (your representative can help if needed), and breeze through customs and immigration with your fast-track access. Your host will help you retrieve your luggage at baggage claim and escort you to the Club Mobay arrival lounge. 

In the arrival lounge, use the high-speed Wi-Fi, catch up with the news on the flat-screen cable TVs, enjoy snacks and beverages, read the provided magazines and newspapers or freshen up in the private restroom while the lounge’s relaxing reggae music puts you in the island spirit. 

When you’re ready, you’ll be escorted your ground transportation.

Club Mobay Departure Lounge

Arrival Lounge (not applicable to Departure Only bookings): Exit plane at Montego Bay’s Sangster Airport, head to the Club Mobay meeting point where VIP Rep will greet you. Fill out immigration forms and pass customs/immigration with fast-track. Rep will help retrieve luggage at baggage claim and escort you to Club Mobay lounge. Use WiFi, flat-screen TVs, snacks and beverages, magazines and newspapers, or cool off with a chilled towel. When ready, you’ll be escorted to the airport transport you are taking to hotel. Departure Lounge (not applicable to Arrival Only bookings): After checking in for flight, head to Club Mobay info booth next to entrance for security/immigration. Check-in for lounge access, then fast entry through security and immigration VIP line. Head to mezzanine to enter Club Mobay lounge near Gate 12. Enjoy fruit, sandwiches, tapas, and sip on a refreshing cold drink, coffee, or alcoholic beverage. Read a magazine or newspaper, use WiFi, or freshen up with a shower.

Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • NOTE: you MUST include all passenger legal names when booking in order for your lounge to be confirmed.
  • Kindly note it is the responsibility of our valued customers to inform Club MoBay of any changes or flight updates made to the original itinerary.
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infant seats available
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • The following are the links to completing the pre-authorisation form to travel:
  • For your protection, face masks are mandatory, hands sanitized upon entry and temperature checks will be conducted.
  • Most travelers can participate
  • Personalized escort available only with the arrival service
  • This tour/activity will have a maximum of 10 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

about cancellations.

Traveler Photos

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Traveler Tips


Every year in January, it's a must to stay in Mobay Lounge while waiting to leave for home.
Worth every penny to be escorted to the Fast track lane saving about 1.5 hours waiting in the normal immigration line!
Well worth it to skip the long lines in customs and immigration.
Reviews
4.5
3,102 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 3,102 reviews
A must when travelling to and from Sanster Airport Mobay.
SHIRLA_C, Feb 2023
Never disappoints. We had another amazing experience and the staff were also amazing. Highly recommended.
Good place to relax in peace before flight.
David_H, Feb 2023
Fast track through security and immigration. Good breakfast and a peaceful place to wait before your flight.
Every time!
Joseph_D, Feb 2023
We use this every time we travel. Totally worth it traveling with your family or as a couple. Our most recent trip we traveled with young kids. We landed and were in our hotel 45 minutes (Rosehall). Even had 2 beers in the lounge while our Mobay concierge checked on our private transport.
Response from Host, Feb 2023
Hello Joseph_D, Welcome Back! We are delighted to learn that your arrival on the island was nothing short of spectacular as we made it easy, time-saving, and relaxing. I'm glad you felt the overall experience met your expectations. It's something we've worked hard on and we're pleased our efforts resonated with you. It was truly a delight to have hosted you again and we hope to see you soon. Thank you for making us a part of your island experience and taking the time to share your valuable feedback with us.
The food wasn’t that good...
Corinne_S, Feb 2023
The food wasn’t that good and it wasn’t as comfortable as I remember in 2017. The drinks were good and the workers were nice
Response from Host, Feb 2023
Hello Corinne_S, Welcome back! We appreciate the time taken to voice your concerns. With that said, please accept our sincere apology for not meeting your expectations. One of our goals is to provide a reliable and consistent service to our valued guests from the moment they arrive until boarding the flight back home. We have been paying attention to our guests’ feedback and are currently revamping our buffet menu to ensure 100% satisfaction for all our guests. Thank you for taking the time to share your review with us and this community.
Customs quick, YES! Rum punch, red stripe for days!
Mandy_W, Feb 2023
Do it! It’s totally worth it. Not having to worry about customs, added stress.. I’ll say YES to all day long! The girl that took care of us was amazing, friendly, helpful, welcoming and I’d come back to see her again in the future. Food at lounge was a little less than mediocre but yes, please, Rum punch and red stripe beer to start the trip!!!
Response from Host, Feb 2023
Hello Mandy_W, We are thrilled that our express lane through security was worth its weight in gold! Being expedited through Immigrations and Customs via the VIP dedicated line, complimentary snacks, and drinks before boarding your ground transportation, what’s not to love? Be sure to book the Departure Lounge Experience. There is so much more for you to see and enjoy from an Open Bar with Premium Alcoholic and Non-Alcoholic Beverages to a wider range of food items, and more... I also want to thank you for your feedback and criticisms. We've taken your thoughts to heart and we're planning on making some internal changes based on your recommendations. Thank you again and see you again soon!
Easy and relaxing
Shelley_A, Feb 2023
Great space to chill while waiting for your flights. Also, bypassing the long line for customs was sweet as well.
Response from Host, Feb 2023
Hello Shelley_A, We feel so proud that we have met your expectations with our service and the value for your money! It is customers like you that keep us going. Guest satisfaction is our top priority, which is why we try our best to reduce the hassle and stress that come with travelling, allowing you to enjoy every moment of your well-deserved vacation. Thank you for visiting and sharing your feedback with us. We hope to serve you on future trips to Jamaica!
Easier life in Jamaica?.
ellendawn_w, Feb 2023
Arrived at passport & security control, went straight through priority lane.. Walked through terminal towards gate 12, where you will find the lounge... quite a few waiting to get in, but it went down quickly. We were shown into lounge & offered a few areas to sit, told abt buffet & asked what we would like to drink..
Response from Host, Feb 2023
Hello ellendawn_w, Thank you for making Jamaica your destination of choice and including Club Mobay in your travels, we strive to provide an expedited, personalized, relaxing, and enjoyable experience. It is our goal to create a lasting impression of one’s vacation in paradise through warm hospitality coupled with our world-class amenities. I also want to thank you for your feedback and criticisms. We've taken your thoughts to heart and we're planning on making some internal changes based on your recommendations. We deeply value your patronage. Looking forward to hosting you on future trips.
Good experience
Cynthia_D, Feb 2023
No line waiting. Great traveling with children and family. Need more food options. More drink options
Response from Host, Feb 2023
Hello Cynthia, Thank you for opting to include us in your vacation package on Island and for taking the time out to provide you feedback. We appreciate feedback from our guests as this is how we continue to grow and ensure we are improving to meet the expectations of our valuable guests. We cant wait to host you again. Until then take care!!!
Great service.
Kristine_Z, Jan 2023
Worth the money in gold to be fast passed through immigration. Other without it we’re waiting for over an hour.
Response from Host, Feb 2023
Hello Kristine_Z, We are thrilled that our priority lane through immigration and customs was worth its weight in gold! We hope you enjoyed the convenience of our lounge and its complimentary amenities while waiting on your transfer to the hotel. Thank you for your review and we hope to see you again soon!
The people we met, the...
matthew_m, Jan 2023
The people we met, the easy process of meeting and greeting, the country, the clean surroundings, good service
Response from Host, Jan 2023
Hello matthew_m, We thank you for the time invested to share your experiences with us via this review. Our team upholds a culture of warm smiles and friendliness; we are therefore thrilled to learn that we made your airport experience a pleasurable one at every turn. We are truly delighted to hear that you were pleased with the warm hospitality you experienced from our staff members as well as the clean environs. Thank you for making Jamaica your destination of choice, we hope to see you again soon.
Worth every cent!!!
Kevin_M, Jan 2023
The special treatment was very impressive from the time we got off our flight until the time we boarded our transportation shuttle. Zipping through the long lines was awesome!!!
Response from Host, Jan 2023
Hello Kevin_M, Thank you for choosing our service on your recent trip. The feedback you’ve given is valued, and we appreciate the time taken to share it with us. Our team of professionals strive at all times to reduce the hassles and stress that come with travelling, allowing our VIP’s to enjoy every moment of their well-deserved vacation. We are ecstatic that you found our service to be of great value as this is the standard that our guests have come to know and we strive to uphold. Thank you for making it Club Mobay, we do appreciate your taking the time to share your experience with us and hope to host you again soon.
I’ll do it again!
Akerial_P, Jan 2023
VIP lounge was absolutely worth it. Drinks and comfort on top of food options was a plus! Definitely the way to go!
Response from Host, Jan 2023
Hello Akerial_P, Thank you for taking the time to share your review of our service. It is always our aim to make your first and final moments in paradise memorable. With that said, it brings us joy to know that we got to reduce the hassle and stress that come with travelling, allowing you to relax and savor every moment of your well-deserved vacation. Thank you for making Jamaica your destination of choice and we hope to see you again soon.
Thee Best!!
Chaquetta_P, Jan 2023
This was absolutely the BEST option for flying out of Jamaica! You beat the long lines! You can shop in comfort while you leave your bags safe in the club! The food was great (free alcohol too)!! I will definitely so Club Mobay when I leave from Jamaica!!
Response from Host, Jan 2023
Hello Chaquetta_P, Thank you for this lovely review. Yes, to Club Mobay being the BEST option! Our unescorted departure service allows for patrons to still have access to all the wonderful VIP amenities but also have the opportunity to explore the terminal freely. We are happy that you thoroughly enjoyed our tasty complimentary food and drink options. With your review of the departure service, we can't help but feel that you would also enjoy our arrival service, so on your next trip be sure to check out the bundle service so we can begin and end your vacation in style. Once again, thank you for your review and we can't wait to host you again.
Definitely worth it!
Christina_G, Jan 2023
Definitely worth it! Arrival saved us from waiting in long customs line. We didn't have much time in the arrival lounge but enough to get our yetis filled with rum punch! Departure was way worth it. Security line was crazy long but we went in the moray fast track and skipped all that. The lounge had plenty of self serve food and waitress constantly making sure our drinks were filled.
Response from Host, Jan 2023
Hello Christina_G, Thank you for including our bundle service and sharing your experience with us. It is always our aim to make your first and final moments in paradise memorable. With that said, it brings us joy to know that our arrival service was a real time saver aiding you in beginning your trip in true VIP style. While we are saddened that you weren't able to spend much time with us, we are glad you still received excellent service and got the chance to fill up on our signature rum punch. Going back home, we are happy that you felt that our departure service was worth its weight in gold and that you were able to relax in our comfortable lounge, with a constant flow of food and drink options. Thank you for making Jamaica your destination of choice. We are looking forward to seeing you again soon.
50 strong
Deroia_F, Jan 2023
Everything went as smoothly as possible looking forward to seeing how things go when we departure our driver was great
Response from Host, Jan 2023
Hello Deroia_F, Thank you for making Jamaica your destination of choice and including our service in your travels. We appreciate you taking the time to share your review with us. We are ecstatic that you found our service to be excellent as this is the standard that our guests have come to know, and we strive to uphold. It brings us great joy knowing that you were able to move through all airport checkpoints with ease. Once again, thank you for your review and we do look forward to hosting you on departure.
The Mobay club is a...
Kevin_H, Jan 2023
The Mobay club is a little oasis in a busy airport. We were able to skip lines and then relax in comfort while we waited for our flight.
Response from Host, Jan 2023
Hello Kevin_H, Thanks for making us a part of your island experience. We are ecstatic that you found our service to be of great value as this is the standard that our guests have come to know and we strive to uphold. We are committed to providing you with the highest level of service simply because our guests deserve the very best. Thank you for making Jamaica your destination of choice, we hope to see you again soon.
The custom area was...
Eva_A, Jan 2023
The custom area was really crowded and so glad to have the assist to skip the lines! We weren't in the lounge very long before our resort shuttle arrived!
Response from Host, Jan 2023
Hello Eva_A, Thank you for taking the time to share your review of our service. It is always our aim to make your first and final moments in paradise memorable. With that said, it brings us joy to know that we got to reduce the hassle and stress that come with travelling, allowing you to relax and savor every moment of your well-deserved vacation. Thank you for making Jamaica your destination of choice and we hope to see you again soon.
Great Place
Marketa_L, Jan 2023
Loved the atmosphere. Free drinks, free food. Free WiFi and a great place to hide away from the stressors of the loudness in the airport
Response from Host, Jan 2023
Hello Marketa_L, Thank you for choosing our service on your recent trip. The feedback you’ve given is valued, and we appreciate the time taken to share it with us. Our team of professionals strive at all times to reduce the hassles and stress that come with travelling, allowing our VIP’s to enjoy every moment of their well-deserved vacation. Thank you for making Jamaica your destination of choice, we hope to see you again soon.
Wonderful friendly atmosphere
LyTonia_M, Jan 2023
Was able to eat a snack and drink something since we didn’t get to eat breakfast! Staff was very attentive, kind, knowledgeable!
Response from Host, Jan 2023
Hello LyTonia_M, Thank you for taking the time out to write us this review. We are truly filled with joying knowing that you were able to indulge in our tasty complimentary snacks and drinks while visiting us. Our team of professionals tries at all times to deliver impeccable service as guest satisfaction is our top priority! Once again, we thank you for your review, we hope to host you on your future trips.
The lounge was good value...
Julie_W, Jan 2023
The lounge was good value for money, we were fast tracked through security and there was a good range of snacks and drinks available.
Response from Host, Jan 2023
Hello Julie_W, Thank you for the time you've taken to write us the wonderful review. We feel overjoyed that we have met your expectations with our service and the value for your money! It is customers like you that remind us that our hard work pays off. Guest satisfaction is our top priority, which is why we try our best to reduce the hassle and stress that come with travelling. We are so happy that you had the opportunity to enjoy our complimentary snacks and beverages and that our priority lane through security was a true time saver. Once again, thank you for your review, you were a pleasure to host.
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Product code: 6432MOBAY