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Great Food , Great Drinks , Great Service will definitely book this again
Worked flawlessly both inbound and outbound. Definitely jumped the queues on arrival but waiting for bags was the great leveller and having a welcome drink in a quiet lounge while the Mobay staff located our trasfer coach was great. Outbound it didn't save much time but the lounge was excellent - attentive staff, good drinks and good selection of very tasty snacks. WiFi is extremely fast here as well. Thoroughly recommend this
Great welcome, very smooth through immigration - made our arrival in Jamaica very relaxed!
Smooth and seamless as described will become part of our future plans when heading to Jamaica
Wonderful to have an escort breeze you through the lines. Lounges were comfortable, especially the departure lounge.
If youre looking to save money.....take the departure service only!
A WONDERFUL WAY TO RELAX DURING ARRIVING AND DEPARTURE. ESPECIALLY ARRIVING IN JAMAICA.
This was our 2nd time for Club Mobay and we love it, we only used for departing but highly recommend it.
I had a great vacation. The money spent on the Club Mobay was the best travel investment I have ever made! These folks were terrific at every contact. I truly felt VIP. They guided me past hundreds of people on arrival, through Customs with all-most no wait and was on my way out of the airport in literally minutes. Departure was even better, again escorted to customs with NO line. I had a 3 hour flight delay spent in a nice quiet lounge with good food, drinks and continuing Jamaican hospitality. Ya mon. I will be a Club Mobay member every visit to Jamaica! I highly recommend this service. Thank you guys at Club Mobay.
Richard was fantastic - whistling us PST the three hour queues for immigration - sadly our luggage with TUI didn’t make it through quite as quickly.
Richard was still great - and made sure we had just enough time for a couple of rum punches in the lounge before we boarded our coach.
Excellent experience, fast tracked past the lines, loved having a dedicated escort to get us to the lounge. We were greeted there with a cool towel and our choice of drinks and snacks. The rum punch was so yummy! I was very glad to have the Mobay lounge versus the very busy and crowded resort airport lounge to relax in. The Mobay attendant also found our private transportation driver so our entire arrival was smooth and easy. They also have wifi!
Departure was another great experience. Although there were no lines as we were a 5am flight, the lounge was great to be in, clean bathrooms, snacks and drinks. Wifi was also available.
We will absolutely make Club Mobay part of our future Jamaican trips!
Highly recommend using Club Mobay for arrival and departure. Very much worth the money. We traveled for Christmas , the place was packed and we bypassed LONG lines, easy peasy. Super friendly associates, thank you everything.
Used the arrival service only. It was just great. Have flown into this airport a number of times and this was my best experience. Rep was waiting for us on ramp to customs, speeded us through customs, toted our luggage, brought us to the lounge, found our driver and let us know when all was ready for our drive to the resort. Highly recommend, even for experienced Sangster travelers, especially during busy season.
We booked Club Mobay, and was fast tracked through the horrendous crowds waiting in imigration Jamaica. The Club Mobay staff were really professional and welcoming, a really nice way to start our hoiday, although we went straight off to our destination they made sure we were looked after in the Club, whilst they went and found our transfers for us. Excellent well worth the extra.
This lounge was amazing. I was referred to this lounge from a friend who travels to Jamaica alot. It was the best investment ever. I love the part of the service where I was greeted once I vacated the plane, to then bypass the long lines. Its worth ever penny. The employees where professional, friendly, patient, kind and down to earth. I'm booking this service again.
It's great being greeted by a Representative and being walked through the customs process. The Club Mobay was a nice place to gather your thoughts while waiting for your transportation. On departure, we really appreciate sitting in a nice lounge with food and drink included while we wait for our plane to depart.
This service makes the trip more welcoming. We do this every trip.
Being walked through customs/ immigration / security alone was worth.The lounges were great, highly recommend.
The lounge was very comfortable. Drinks were good. Food was pretty good. The staff was very good. Well worth the money.
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