Very caring, showed us everything we wanted to see and more, amazing service and very freindly
Great tour guide Olaf (not sure of the spelling). Very resourceful and passionate person. He offered lots of ver useful information about different historical topics about Russia. Pleasant and very decent too. The tour itself was lovely covering the most important parts of Moscow. Thanks
Brilliant! Our guide was fantastic! She was also very helpful in recommending places to eat and visit outside the tour!!
Really enjoyed this tour. Just enough people to make it fun - but also very personal. Elena - our guide - was excellent. Really knowledgeable and clearly loved her job - which made it even more enjoyable for us. Great afternoon. Would highly recommend this tour.
Perfect intro tour. Our guide was terrific. Great English, loads of history, and surprises inside the Kremlin walls... Worthwhile tour. A must for photographers.
This was fantastic -- the tour guide (Elena, I believe) was absolutely phenomenal. She made the entire experience quite a blast.
Evelyn W Canada
We enjoyed the tour guide, she was animated and knowledgable .
We had an informed tour of the Kremlin.
I have an important, objective improvement to suggest:
When assembling for a tour could an address such as 1 Main Street be used instead of at the Kutafya Tower ( as an example). We have taken many tours with VIATOR and this is not the first time we have experienced difficulty locating the guide. In fact in Venice in 2010 we missed a tour completely due to this confusion.Another suggestion the guide could have an umbrella of a certain colour.
However, the generalized area at the specified tower at the Kremlin is a very large place, with the entrance actually on the lower level. The tour guide wound up actually at street level between the tower and the stairway to the lower level. A more precise location for meeting up is recommended, as well as a VIATOR or some other flag or placard or something on the tour guide to allow easier recognition. . . . such as "in front of the ticket offices on the lower level."
First of all, a visit to the Kremlin is an absolute must whilst in Moscow. If you're short on time, then this tour is a great way of getting an overview of the main highlights and our tour guide was very knowledgeable and made the tour very interesting. However, it took about 45 minutes from when we met to actually get in to the Kremlin as we waited for those who hadn't pre-booked to pay for their tour, for the tour guide to get the entry tickets and to get through security. This meant that by the time we had finished, we only had about 45 minutes left before the Kremlin closed for the day to explore on our own. Overall, I'd say it's worth doing if you only have limited time but be aware that you may not have a lot of time to explore anything in greater detail.
I did three tours, The Metro Tour, The Communist Walking Tour and this Kremlin Small-Group Tour and of the three this was the least appealing. By the time our guide acquired tickets for us and found our security person from the Kremlin, who is required to accompany the tour there was not a lot of time left. I felt that there was nothing really on this tour which you could not have achieved by just wandering around yourself.
Difficult to find guide, the contact phone was not working, guide was knowledgeable but a bit eccentric
I was unable to find the guide amongst all the people there. In the end I bought another ticket for myself and did a self guided tour of the Kremlin. Waste of money booking the tour
At specified tour time and place, there is no trace of tour leader, I have to buy the ticket myself at the ticket office, I just don't know what happened!
This was the most disappointing Viator tour I have ever purchased. It was not at all clear from the description on Viator that the tour would only include the cathedrals inside the Kremlin. There were no options for tours of other parts of the Kremlin - which would have been more interesting to me. A more thorough description should be written.
The Kremlin tour was expected to be around the 4 cathedrals that are inside with an english speaker guide but we visited only one with the guide and the other 3 by ourself because apparently our tickets were not appropiate for the guided tour. The guide spent 15 min of our 90 min tour arguing with the local officer.
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