The tour was Not impress!
OK....the experience of the museum itself was a once in a lifetime pleasure, despite the cold and SNOW in October. HOWEVER...here are the things that are complete lies. 1 The tour absolutely did NOT have a translator or a former military pilot, as promised in the literature. It was led by a blonde woman from a tour company that knew nothing about the planes, drove us there, stood in the cold and drove us back. 2 The vehicle was her privately owned SUV, which was far far from As you travel in the comfort of your luxury minibus, your driver will talk to you about your destination of the day: Let me say, she was very polite and nice, and talked with us about where she had been and traveled. 3 We paid for the tour in February of 2015, so Viatour has had our money for 7 months. Upon calling the contact number in Moscow,- as required to finalize pickup location, etc- we were informed that the tour price had DOUBLED. I called Viatour and they told me that the issue had been resolved with the tour company in Moscow.... however we still ended up having to pay another 10,500 rubles 175 when we arrived. A complete ripoff. 4 Viatour sends you vouchers, or tickets to present for the tour. These are completely useless...nobody cares if you have a voucher or not...they just want more money. So...based on this real time experience...I don't know how to rate the tour overall. As I said, - the planes and history are wonderful for any aviation enthusiast, but the tour as a whole was a complete lie and ripoff. I will be sure to post this perspective on any blog that pertains to Viatour and the misinformation it presented. I am thoroughly disgusted with the complete lack of true organization and control of the tour that Viatour has,-and promises.
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