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Viator outsourced this trip to another company and provided me with both a wrong starting location AND the wrong phone number to call in case of an issue. The captain tracked us down later so that we were able to get on the boat but only after starting our vacation wroth a couple hours of panic. When we joined the group introductions and room assignments were done. We ended up with the worst cabin and had trouble sleeping for 7 consecutive nights. Viator dropped the ball big time
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