Simply great. A beautiful big, shiny car picked us up from our hotel and took us to Pompeii with our lovely guide. She spoke excellent English and was very well informed, enthusiastic and friendly too. We learned a lot and enoyed the whole tour very much.
Great tour! Our tour guide, Margarita was fun, knowledgeable and willing to answer any questions. Our two kids ages 11 and 14 loved her.
We had a great time on this private tour for seven of us. In particular, Paula was excellent as a tour guide--we threaded our way through much larger tour groups and she was knowledgable and interesting in her descriptions.
Many thanks for a great day.
Tour was amazing! Mula was sooo knowledgeable! Truly a private tour was so great! We all learned so much! Miula english was great too! Highly recommend! We had ages 11 to 73 and we all enjoyed!
Fantastic. Our guide, Sofia, was knowledgable and very engaging. We highly recommend her.
We enjoyed the tour of Pompeii. We were picked up from our ship by a great driver that spoke English and shared a lot of information about Naples and the area. We met out tour guide, Susie at Pompeii. Admission tickets were not included so Suzie bought them for us at a cheaper price then we expected. This process did take a while because of the Pompeii facilities lack of organization. The 6 of us enjoyed the tour but because of the warm weather, we were anxious for it to end. We entered at opening and it was still hot. Suzie's information was very informative and she spoke great English. We wish we would have gone to the museum since Pompeii was so similar to touring other historic buildings that you did not get the feeling it had been covered by a volcano. Trip back to ship was with a non English speaking driver who did not share any info. A little disappointing for us.
Our Pompeii guide, Francesca, was excellent. The skip the line claim is valid she got our tickets in a special line that was very short, so our wait was only a few minutes. Be aware that this tour price does NOT include admission to Pompeii. The only glitch we had was that our driver was late for the pick-up at the port, so this necessitated a call to the local operator, who responded that he is on his way, which meant 20 minutes late.
Very professional and well organised. We had a very polite, punctual driver and our guide was extremely knowledgeable and imparted the information in an informative easy to understand manner. We were travelling with children so it was well pitched and well paced. Would definitely recommend.
It was not a tour, just transportation from and to the port. Chauffeur was on time.
This tour was a major dissapointment. Basically you`ve got a transport, a guide waiting at the Pompei and transport back. All of this for huge price premium. Way different experience from other Viator private tours. Hiring a taxi from Naples and a Pompei guide in advance would do the same for fraction of the price. BTW the guide was good - very good in explanations yet shortened the tour by about 20min. The driver was rude, couldn`t speak english at all, on the way back he left us waiting for 20minutes in front of the car being on phone all the time. Days before the tour we have asked the tour provider to extend it with visit to Vesuv on the way back from Pompei. The tour provider asked about details, we answered and he newer came back to us. There was no contact from the tour provider to us once in Pompei and when we asked about it on the way back (the driver called him) he explained that it is Viator mistake as no of our messages came back to him. Simply a big mess. We`ve had two private tours with Viator this yeare before this one, the last happened just a day before this one in Naples as well and the experience was way different.
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