Our trip was great! Our tour guide, Peter was fantastic. We will definitely look into your company for future trips! Five star!!!!!!,
5 star trip, 3 star service. This is a great trip, which should be 5 star, but ours was spoilt by the poor organisation from the tour guides. We were an a trip with two guides looking after guests from four speaking nations. That was partly the problem. The front of the coach English and Hebrew, the back Spanish and Italian. The guides didn't seem to get on and there was poor communication throughout. Booking through viator we never received an itinerary so was unsure of the finer details of the trip and the guides never provided these. Also the quality of the two hotels we stayed at was poor, especially the hotel at Niagra, this hotel was very poor considering the cost of the trip. The most frustrating though was the guides inability to get some of their guests back on the coach at the allotted time. This trip takes in some fantastic sights and should be 5 star, so hopefully you will go and get better luck than we did. The pace of the trip is great, the places you see are wonderful and fir those alone this is worth the money. Plenty of travelling should be expected, but I hope you get good guides and they upgrade the hotels, then it would be a trip hard to beat.
Great tour guide and the driver. Everything was well organized. Hotels also met my expectations.
Great fun! The staff was really nice and the fireworks were awesome! This has been on my bucket list for years and I'm so glad I did it! The boat was not crowded and plenty of open space to see the fireworks. Food was okay, but that's not the main attraction. This is something you have to do! Great time!
The tour really was amazing. My highest recommendation to the 3 tour guides: Mayan, Pete the driver, and Joseph. They went above and beyond to make our trip comfortable, pleasant, and exciting. A sincere thank you to all three. The choice of motels could have been better.
OMG the best trip ever... This is a must... if you get time definitely do this MUST MUST....
great tour Niagara falls is fantastic tour guide was great the only thing to change would not go to Toronto but spend more time at Niagara on the lake which is a fantastic town
This was incredible. The guides are so knowledgeable and really nice people. I learned and saw so much.
Well paced. Good guide. Clean, well appointed hotels. Terrific value.
Just great so far ! Our trip has been full of surprises and great guides passing on relevant information and taking everyone in to their considerations when carrying daily schedules... Wonderful stuff!!!!!!!!
We were a family of 3 and thought this tour was excellent. The falls were amazing. The tour guide Victoria was wonderful and made sure our bus was always ahead of the crowds. Accommodation was good and the tour which included Toronto and outlet shopping had plenty of interesting facts. The only downside was the toilet in the bus which for some reason is unable to be used-and caused drama on our tour. Get them to work or lock them please !!
Very well organized,hotels of good standards,bus very comfortable and excellent bus driver
It was a very nice and smooth trip. The tour guide explain everything into details and to my understanding.
I did really enjoyed the trip.
Our tour guide Laura and driver Marco were exceptional. Very knowledgeable, professional and cool under pressure. I was disappointed by how some of the other passengers behaved on the trip but Laura, especially handled them wonderfully. You have two excellent employees and I hope you know that.
The tour of Niagara falls, Lake Ontario, etc. was breathtaking. I would recommend this tour and viator to everyone I know. Thanks for a great experience and vacation!
The accommodation was excellent, the tour guide was knowledgeable and the sights were memorable.
The tour was well organized and the guiding team was professional and attentive.
Great trip, absolutely brilliant.
The only two things I would change is:
1: there were too many languages on the bus - it took way too much time to go through each language
2: there wasn't quite enough time at each spot, we also didn't get to one place in time for restaurants to be open. All had to eat were some crackers I found!
Apart from that brilliant tour. Would thoroughly recommend.
Really enjoyed this trip, the guide was extremely informative and our driver was great.
My only negative was our first hotel super 8, really poor.
Trip was very OK I had an English spoken / German spoken Group preferred - Italian was not that good.
Breaks were fine Watkins Glenn, Toronto. Hotels very good. Highlights: Niagara falls with firework, village Niagara in the lake, Cruise on the St.Lawrence River in Glananoque.
We found the tour to be excellent. The guides were both very knowledgeable and the coach and driver were very good too. The hotel in Gannanoque was very good. The only thing we did not like was the hotel in Niagara Falls, the hotel was not very good, the location was fair too far away from town and the breakfast was not good either. Nevertheless we would definitely recommend the tour.
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