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National September 11 Memorial & Museum

National September 11 Memorial & Museum Tours

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Museum Tickets & Passes

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Tickets & Passes

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9/11 Memorial Museum Admission Ticket

Badge of ExcellenceNew York City, United States

From $30.00

Select Date and Travelers

Reserve Now & Pay Later
Secure your spot while staying flexible
Free cancellation
Up to 24 hours in advance.
New York City Tours
All New York City Tours
Audio Guides
Kid-Friendly
Likely To Sell Out
  • 2 hours (approx.)
  • Mobile ticket
  • Offered in: English

Overview

Prebook your admission to the 9/11 Memorial Museum in lower Manhattan, and guarantee your entry to the center that documented the terrorist attacks on the World Trade Center in 2001. Museum artifacts include first-person accounts of what happened on that September morning in 2001, multi-media displays, and exhibits on history, which commemorate nearly 3,000 people who lost their lives in the attacks.
  • Guarantee your admission to NYC's 9/11 Memorial Museum
  • Learn about the terrorist attacks, and explore the museum at your own pace
  • Save time and get direct entry on your mobile device

What's Included

  • Timed Admission Ticket
  • Food and drinks

What To Expect

Start your visit to the 9/11 Memorial Museum with a self-guided tour of the exhibitions and multimedia displays. The museum itself is located below the 9/11 Memorial, the reflecting pools that are the footprints of the Twin Towers that fell due to the devastating terrorist attack in 2001. 

With your timed admission, you have guaranteed entry to stay for as long as you want. It is suggested that you take at least two hours to wander the museum. This admission saves you time by giving you direct entry into the center with your mobile device. 

The museum also includes a pair of main exhibits: a memorial exhibition called In Memoriam, in honor of the people who lost their lives that day in 2001 as well as the people who were killed during the World Trade Center 1993 bombing. The second exhibition is September 11, 2001, a three-part exhibition that tells the tale of the day and analyzes motives for the attacks. It also shows the aftereffects of the attack and how the event changed the world, both locally and globally. 

This museum experience brings out the emotions in the guests who visit. Get ready to hear the stories of loss and sadness, of compassion and recovery, as you explore the space.

The National 9/11 Memorial & Museum

Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.

2 hours • Admission Ticket Included

World Trade Center Memorial Foundation

Historic Sites, Historical Walking Areas

1 hour • Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • Children ages 6 and under are free
  • Direct entry on your mobile device is available
  • Ticket is for a specific date and time of entry
  • All visitors will be screened by airport-style security
  • No re-entry is allowed after exiting the building
  • Photography is permitted for private, non-commercial use only
  • Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
  • The use of cell phones for conversation is prohibited in exhibition spaces and theater
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

about cancellations.

Traveler Photos

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Traveler Tips

Allow at least 2-3 hours to walk through, but its easy to spend more time than that.
I recommend you have audio head phones and listen to tour guide as you walk around.
This was not mentioned and the app is great, but you cannot take advantage of it without headphones.
Reviews
4.5
3,882 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 3,882 reviews
Moving and thought provoking
CATHERINE_N, Feb 2023
The experience was truly moving and I felt honoured to be able to pay my respects. I would recommend visiting the 9/11 museum
Moving Experience at 9/11 Museum
Ranjit_R, Feb 2023
My son and I went to New York City in October 2022 and it seemed busier that the last time I visited in 2017. Pre booking tickets for the 9/11 Memorial/Museum meant that we had a stress free visit and thorough enjoyed the museum. The visit was emotional, but informative. 9/11 is a must when visiting NYC. I wou;d highly recommend booking through Viator.
The entire Museum is so...
Anne_C, Jan 2023
The entire Museum is so well done. The horrors of that day are relived but the love and patriotism of this country are also relived. Your heart breaks for the victims and their families, but it’s so nice that we can pay tribute to them in such a beautiful way.
Definitely recommend...
Patricia_M, Jan 2023
Definitely recommend using the audio headphones! Not crowded this time of the year. Highly recommend it!
9/11
Christine_T, Jan 2023
Listening to the actual calls from victims. Messages left from families searching for their relatives. So sad, the photographs of the victims.
Family
Elizabeth_L, Jan 2023
Very somber experience but so important to make sure future generations know about what happened on that horrific day.
Great experience
Deborah_B, Jan 2023
I love everything about this exhibit. I have nothing elsesay it was great.yiu definlity want to check it our
Highly recommend, must visit
Zachary_D, Jan 2023
A very powerful memorial dedicated to all that we’re affected by the events of September 11th. Be prepared to spend a couple of hours here.
Vacation stunner
Thomas_C, Jan 2023
Great experience and tribute to everyone touched by this terrible tragedy. We are so glad we took the time to do a guided tour.
Moving tribute to the fallen during and after.
kbkrill, Jan 2023
We were with a friend who lost a fellow flight attendant on the American Flight that hit the World Trade Buildings. She gave us the inside scoop ahead of time to check out different aspects of the museum because it's pretty intensive. There are a ton of things to read, see, listen to. Very moving and interesting.
A must see : sad yet incredibly well done
Traci_G, Jan 2023
It was a very well done excellent exhibit of the tragedy that took place in the major loss of life. I was deeply moved and highly recommend it.
Actual visual items of...
Retina_L, Jan 2023
Actual visual items of what I say on TV the day that it happened. It brought back memories and they are sad of what people of this world are like and how they are getting worse.
It's hard to put into...
Andrea_W, Jan 2023
It's hard to put into words this experience. It's definitely something everyone should go see. It's hard to imagine the fear this entire town had to feel.
Fantastic!!
Will_T, Jan 2023
A fantastic memorial! I am very thankful for the staff person who saved me from missing the historical section!!
What a wonderful Morial to such a tragedy.
Anthony_S, Jan 2023
What a beautiful memorial to all our fallen American heroes. The price for the entrance was more than reasonable. A must see if you ever get a chance.
Loved it
Paige_T, Jan 2023
I remember 9/11 like it was yesterday. I was worried about family and friends in the city. The museum was incredibly moving and sad. So glad I got to see it in person.
Very emotional! A must see
George_M, Jan 2023
Very emotional and brings to reality of evil and good in this world. The vicious evil of some people who not only destroyed de twin towers, but end the lives of so many great and innocent people.
It was nice experience...
Dunstan_A, Jan 2023
It was nice experience and we learned a lot what happened on that day. We enjoyed reading the information.
chillingly sombering expierence
Alyson_C, Jan 2023
Just a chillingly sombering experience that makes you grateful for all that you have in life! The museum is well thought out and tells a tragic story in a light you haven’t experienced prior to a visit in this museum !
Powerful
Edward_G, Jan 2023
The museum was so well done and it was extremely powerful. I really like how it is set up and how you go down into the experience and then rise out of it at the end. I thought that was symbolic at least for me. I had a good cry and a short prayer once I was outside by the memorial. Everyone should experience it.
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Product code: 7195SEPT11

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