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National September 11 Memorial & Museum
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9/11 Memorial Museum Admission Ticket

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New York City, United States
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Book online or call: (888) 651-9785(888) 651-9785
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9/11 Memorial Museum Admission Ticket

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 hours  (Approx.)
Mobile ticket
iconOffered in: English

Overview

Prebook your admission to the 9/11 Memorial Museum in lower Manhattan, and guarantee your entry to the center that documented the terrorist attacks on the World Trade Center in 2001. Museum artifacts include first-person accounts of what happened on that September morning in 2001, multi-media displays, and exhibits on history, which commemorate nearly 3,000 people who lost their lives in the attacks.
  • Guarantee your admission to NYC's 9/11 Memorial Museum
  • Learn about the terrorist attacks, and explore the museum at your own pace
  • Save time and get direct entry on your mobile device
Saved to wishlist!
Timed Admission Ticket
Food and drinks
Start your visit to the 9/11 Memorial Museum with a self-guided tour of the exhibitions and multimedia displays. The museum itself is located below the 9/11 Memorial, the reflecting pools that are the footprints of the Twin Towers that fell due to the devastating terrorist attack in 2001. 

With your timed admission, you have guaranteed entry to stay for as long as you want. It is suggested that you take at least two hours to wander the museum. This admission saves you time by giving you direct entry into the center with your mobile device. 

The museum also includes a pair of main exhibits: a memorial exhibition called In Memoriam, in honor of the people who lost their lives that day in 2001 as well as the people who were killed during the World Trade Center 1993 bombing. The second exhibition is September 11, 2001, a three-part exhibition that tells the tale of the day and analyzes motives for the attacks. It also shows the aftereffects of the attack and how the event changed the world, both locally and globally. 

This museum experience brings out the emotions in the guests who visit. Get ready to hear the stories of loss and sadness, of compassion and recovery, as you explore the space.
Itinerary
Stop At:  
The National 9/11 Memorial & Museum
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
Duration: 2 hours 
Admission Ticket Included
Stop At:  
World Trade Center Memorial Foundation
Historic Sites, Historical Walking Areas
Duration: 1 hour 
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Children ages 6 and under are free
  • Direct entry on your mobile device is available
  • Ticket is for a specific date and time of entry
  • All visitors will be screened by airport-style security
  • No re-entry is allowed after exiting the building
  • Photography is permitted for private, non-commercial use only
  • Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
  • The use of cell phones for conversation is prohibited in exhibition spaces and theater
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • OPERATED BY National September 11 Memorial & Museum

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during 9/11 Memorial Museum Admission Ticket?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by 9/11 Memorial Museum Admission Ticket.
Q:
What is the policy on sanitization during 9/11 Memorial Museum Admission Ticket?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
See all safety measures taken by 9/11 Memorial Museum Admission Ticket.
Q:
What is the social distancing policy during 9/11 Memorial Museum Admission Ticket?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by 9/11 Memorial Museum Admission Ticket.
Q:
What is the maximum group size during 9/11 Memorial Museum Admission Ticket?
A:This activity will have a maximum of 9 travelers.

See all safety measures taken by 9/11 Memorial Museum Admission Ticket.

Traveler Photos

Traveler Tips


  • "Allow at least 2-3 hours to walk through, but its easy to spend more time than that." See review
  • "I recommend you have audio head phones and listen to tour guide as you walk around." See review
  • "This was not mentioned and the app is great, but you cannot take advantage of it without headphones." See review

Reviews

5.0
star-5
2,671 Reviews

Reviews by Viator travelers

Showing 1-10 of 2,671 reviews
star-5
Never forget
Alicia_P
, Sep 2021
It was a very moving exhibit. We were reminded of our own experiences on that day. My daughter was very young on 9/11, but she remembers and shared her memories as well.
HelpfulHelpful
star-5
Recalled My Memories
Joseph_A
, Sep 2021
The videos of the planes striking the WTC towers had me reliving the events of that day. The memorial art wall recalling the color of the sky that day was especially moving
HelpfulHelpful
star-1
Ripped off
Peter_Z
, Sep 2021
We were denied access after a $78 purchase of tickets because we didn’t have ID and vaccination cards. My son is 15 and his only ID is a US Passport. Really? Need a refund of our charges.
HelpfulHelpful
star-5
Heartwrenching & incredibly powerful experience
Barbara_W
, Sep 2021
An amazing, heart wrenching experience. Such incredible devastation… Wish we had a few more hours to spend there
HelpfulHelpful
star-5
Love it
Jessica_P
, Sep 2021
It was beautiful my children was impress they wanted to know the story, when you all is a lot you learn the story
HelpfulHelpful
star-5
Heart Wrenching
Mark_S
, Sep 2021
Words can’t describe the feeling of all u see, This is a must see for visitor coming to New York City,
HelpfulHelpful
star-5
It's a must see museum, I...
Priscila_D
, Sep 2021
It's a must see museum, I was impressed! The reality of it and all the artifacts they gathered... .......
HelpfulHelpful
star-5
Great tour.
Latasha_W
, Sep 2021
It had a lot of information about what happened. A lot of interesting history learned here. U get the past and future in this tour. What I didn’t agree with is what the family donated we couldn’t take pics of it. If u didn’t want us to take pics it should have stayed in the family possession. But overall it was very good.
HelpfulHelpful
star-5
Seeing the beams, the...
Christina_L
, Sep 2021
Seeing the beams, the actual vehicles and the artifacts of the people who experienced that horrific day. My heart went out to them and their families. The 1st responders trying to help save the people trapped in the buildings. It's an experience to know how dedicated they were.
HelpfulHelpful
star-5
Heartfelt Memorial
Lillian_R
, Sep 2021
It was very emotional for me but a beautiful tribute to all those who lost their lives. Everyone loved it and was very educational for the younger ones.
HelpfulHelpful

Product code: 7195SEPT11

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