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9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket

Badge of ExcellenceNew York City, United States

From $35.00

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Free cancellation
Up to 24 hours in advance.
  • 2 to 4 hours (Approx.)
  • Offered in: English

Overview

In remembrance of the events that took place on September 11, 2001, take this 1.5-hour walking tour of Ground Zero and the National September 11 Memorial. Walk through the space of the former World Trade Center in New York City. A certified guide with a personal connection to the events of that day shares stories of tragedy and heroism. Get a deeper understanding of the events that took place here. Upgrade to add entry into the National September 11 Museum.
  • Take a guided walking tour of Ground Zero and the 9/11 Memorial
  • Hear first-hand stories of 9/11 from your guide
  • Guarantee your place on the tour by pre-booking
  • Optional upgrade to add admission to the 9/11 Museum

What's Included

  • Narrated walking tour
  • Professional, local guide with a personal connection to 9/11
  • Exclusive Skip the Line Access to the 911 Museum
  • 9/11 Museum Entry (If Option Selected)
  • Guided visit to the 9/11 Memorial and Ground Zero
  • Gratuities

Departure & Return

Departure Point

  • 209 Broadway, New York, NY 10007, USA
    Please meet OUTSIDE St. Paul's Chapel on Broadway (between Fulton & Vesey Streets). Our guide or tour concierge will be there 15 minutes before the tour and will be holding an orange flag. • Take to A, 4, or 5 trains Fulton Street Station • Head northeast on Broadway toward Dey Street. Saint Paul's Chapel will be on the left

Return Details

  • 180 Greenwich St, New York, NY 10007, USA
    Tour ends at the 9/11 Memorial.

What To Expect

This Ground Zero walking tour begins at St Paul's Chapel, aka the Little Chapel That Stood. St Paul’s is the oldest public building in New York City that’s still actively used. This church somehow survived the falling debris from the 9/11 attacks on the World Trade Center despite being only one block away from the melee. It became a kind of rescue center during the aftermath of the tragedy, and the iron fence that surrounds it became a place for family members to post notices about their missing loved ones.

As the tour continues, walk to the FDNY Memorial Wall and FDNY Ten House. Hear the heroic stories about the emergency responders on that day and see the fire station at Ground Zero.

Finally, enter the National September 11 Memorial, aka the 9/11 Memorial, a tribute of remembrance and honor to the almost 3,000 people who were killed on 9/11 — at the World Trade Center site, in the plane crash near Shanksville, Pa., and at the Pentagon — as well as the six people who were killed in the World Trade Center bombing in February 1993.

There are twin reflecting pools at the very spots where the Twin Towers once stood. Look up and see One World Trade Center’s Freedom Tower.

There is an optional upgrade to include entry into the National September 11 Museum — 110,000 square feet of exhibit space located at the heart of the World Trade Center site. The museum tells the story of 9/11 through multimedia displays, archives, narratives and a collection of artifacts. The lives of every victim of the 2001 and 1993 attacks are commemorated here.
1

St. Paul's Chapel

We will start the tour at St. Paul's Chapel, New York City’s oldest public building still in continuous use. Just one block away from the 9/11 attacks, it miraculously survived the falling building and debris. St. Paul’s Chapel served as a makeshift rescue center during the aftermath. Its iron fence became a bulletin board where family members posted notices of their missing loved ones. Today, with the mementos received from people around the world supporting New York City, the church serves as both a landmark and a tribute.

15 minutesAdmission Ticket Free

2

The Oculus

The outside structure of the World Trade Center Transportation Hub, is the subway entrance and extensive shopping center.

15 minutesAdmission Ticket Free

Additional Info

  • Confirmation will be received at time of booking
  • A moderate amount of walking is involved. Please wear comfortable shoes
  • Please dress appropriately and bring layers in case of cold weather
  • 9/11 Museum admission is NOT included unless option is selected at time of booking
  • Children 5 and under free with paid adult ticket
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • Proof of vaccination required for Museum and Observatory entry
  • This tour/activity will have a maximum of 20 travelers
Operated by ExperienceFirst

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

about cancellations

Frequently Asked Questions

The answers provided below are based on answers previously given by the tour provider to customers’ questions.

Q:What is the policy on face masks and attendee health during 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket?

A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket.

Q:What is the policy on sanitization during 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket?

A:The policy on sanitization is:

  • Hand sanitizer available to travelers and staff
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket.

Q:What is the social distancing policy during 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket?

A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket.

Q:What measures are being taken to ensure staff health & safety during 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket?

A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket.

Traveler Photos

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Traveler Tips


If you have the time, take the tour then visit the museum.
Highly recommend this tour prior to visiting the museum as it will put everything into perspective by someone who lived through that day's events.
Some walking outside but inside parts of the tour had escalators and elevators so dont feel you cannot take tour if you have a hard time climbing stairs like me
Reviews
4.5
2,012 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers
Showing 1-10 of 2,012 reviews
Great 9/11 Tour!
phyllis_o, Jan 2022
We found our tour guide very informative & related to personal experiences which made it even more interesting.
911 Facts
Debra_S, Jan 2022
Learned things I didn’t know about 911 and really enjoyed the serenity of the memorial park. The travel guide was funny and made the tour very nice.
Most memorable part of...
Andrea_M, Jan 2022
Most memorable part of our time at 9/11 memorial was our tour guide! She was so fantastic and made the whole experience real! 10/10 Recommend Ibeth
9/11 tour
Rob_K, Jan 2022
In NY for the 1st time. 9/11 Memorial and Ground Zero tour is a must do. Our tour guide, Ellen, was fantastic! Funny and full of spirit!
It was a great learning...
Joan_B, Jan 2022
It was a great learning experience. The guide was very informative. I found out much more about the memorial and it’s symbolism
Wonderful tour of the 9/11 Memorial and Ground Zero
Marcia_H, Jan 2022
This was a fantastic tour and our guide, Ibeth, was the absolute best. She shared her personal 9/11 story with us and her knowledge about the Memorial and Ground Zero was remarkable. Viator was awesome as well for this tour as we had rushed to book it just as the tour was starting and mistakenly booked for the next day, when we were leaving New York. We messaged Viator and they immediately allowed us to join the tour with Ibeth and they also emailed museum tickets for the correct day. Thank you both to Viator and our guide Ibeth for such an amazing experience for this tour!
Eye opening.
John_C, Jan 2022
Very knowledgeable, great personality. We’ve been wanting to get to ground zero. Thanks for a great tour to such scared grounds
Our thoughts and prayers to all the people who lost their lives.
pete_s, Jan 2022
Tour guide was very professional and polite. We wanted to visit to pay our respects to the lost souls on that unforgettable day, in our hearts.
Knowledge of subject matter was great
Vicki_G, Dec 2021
Our guide was knowledgeable and his telling of his and others’ experience was fantastic. A little hard to hear since headset was down.
Amazing tour! We’ll worth it!
Rebecca_M, Dec 2021
The walking tour was awesome, and it truly brought the events of 9/11 for the surrounding area to life. Our tour guide, Julie, was AMAZING! Her personal thoughts and insights were an integral component of the tour.
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Product code: 5250GROUNDZERO