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Guide was excellent, knowledgeable, he understood the philosophy behind the arrangement of the names, the design of the memorial. It was amazing how quiet it was when you were around the reflecting pools as the flowing/falling water put a curtain to block the city noises. This allowed you to better feel and understand the emotional impact of the memorial.
Could not have asked for a better tour guide. Knew everything from heart, and completely kept our attention. Great walking tour for the full explanation of what actually took place on 9/11. Could not have had a better tour guide.
Guide did a good job of telling the stories of the people that died in the attach and about their relatives feelings.
The tour was absolutely awesome. Mark, our tour guide was so knowledgeable and his presentation was very thru rough and meaningful. I would recommend it highly.
Guide was fantastic. Really made the whole experience very personal by telling us about some of those that lost their lives that day. Highly recommend.
A great talk, just right. Mike who took us round was very respectful and told background stories on some of the victims which was very moving. I found he pitched it just right and was very glad we had opted for this walking tour.
I would recommend this tour before going to the Museum. It had a lot of valuable information. Appreciated knowing some of the stories that went with what we saw in the museum. Wish it had been a little longer with more information about people who perished.. My son in law especially wanted to hear more about the firemen, he is our fire chief.
Our 45 minute walking tour was very informative. Our guide was wonderful and very compassionate. So glad we did the tour and just didn't walk around on own.
The use of headphones, with a tour guide talking to our group as we walked around was a super way to move around this peaceful place. Our guide spoke eloquently and respectfully and we were so grateful to learn more fully what happened and how it had felt, especially for the people living in New York. It was sad but we felt so glad that we could pay our respects at this beautiful memorial. Thanks so much to our amazing guide.
Everyone very helpful and friendly. Tour was on time. Ear phones provided worked well. I would recommend it.
This tour was very moving and the guide told personal stories of some of the victims.
Very well done and our group leader was terrific. So knowledgeable.
Allytia United Kingdom
This was a great informative and moving walk around the memorial. Headsets provided so everyone could hear, guide was good and spoke clearly and with knowledge. It is a must for anyone who needs further insight into this amazing memorial. Take the tissues, it is very emotional at times.
Wonderful tour with information not acquired anywhere else. Brought the human element into the picture. Recommend it to anyone
Guide was brilliant and tour was so well done and interesting. My 12 year old who knew very little about 9/11 learnt a lot and was very engaged throughout the whole tour. Would most definitely recommend! Cannot speak highly enough of the guide she did a brilliant job handling very difficult subject matter professionally and sensitively.
A moving experience with a guide who was both informative and respectful. That he could speak with out notes for 40 mins. And with no ums and was able to lead the group round expertly was very impressive.
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