• Location: New York City, New York
  • Duration: 1.5 hours for the tour; allow 2-4 hours for the 9/11 Museum if option is selected
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In remembrance of the events that took place on September 11, 2001, take this 1.5-hour walking tour of Ground Zero and the National September 11 Memorial. Walk through the space of the former World Trade Center in New York City. A certified guide with a personal connection to the events of that day shares stories of tragedy and heroism. Get a deeper understanding of the events that took place here. Upgrade to add entry into the National September 11 Museum.


  • Certified guided walking tour of Ground Zero and the 9/11 Memorial
  • Be captivated by first-hand stories of 9/11 from your guide, who has a personal connection with the event
  • Gain an understanding of the tragedy and heroism of that fateful day
  • Upgrade to add admission to the 9/11 Museum to see artifacts associated with the events of 9/11

Why Our Insiders Chose This Tour

What You Can Expect

9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade

9/11 Memorial

This Ground Zero walking tour begins at St Paul's Chapel, aka the Little Chapel That Stood. St Paul’s is the oldest public building in New York City that’s still actively used. This church somehow survived the falling debris from the 9/11 attacks on the World Trade Center despite being only one block away from the melee. It became a kind of rescue center during the aftermath of the tragedy, and the iron fence that surrounds it became a place for family members to post notices about their missing loved ones.

As the tour continues, walk to the FDNY Memorial Wall and FDNY Ten House. Hear the heroic stories about the emergency responders on that day and see the fire station at Ground Zero.

Finally, enter the National September 11 Memorial, aka the 9/11 Memorial, a tribute of remembrance and honor to the almost 3,000 people who were killed on 9/11 — at the World Trade Center site, in the plane crash near Shanksville, Pa., and at the Pentagon — as well as the six people who were killed in the World Trade Center bombing in February 1993.

There are twin reflecting pools at the very spots where the Twin Towers once stood. Look up and see One World Trade Center’s Freedom Tower.

There is an optional upgrade to include entry into the National September 11 Museum — 110,000 square feet of exhibit space located at the heart of the World Trade Center site. The museum tells the story of 9/11 through multimedia displays, archives, narratives and a collection of artifacts. The lives of every victim of the 2001 and 1993 attacks are commemorated here.

Customer Reviews

Peter K

5 star rating: Highly Recommended January 2018

Very moving experience hearing directly from someone in the city at the time about what happened. The Memorial itself is so undertstaed and moving - reinforced by the tour. Strongly recommended

Connie H

5 star rating: Highly Recommended January 2018

Well paced and informative tour....also very rich experience as the guide shared her family's day on 9/11 as a resident of New York...highly recommend.

Linda J United States of ... 

5 star rating: Highly Recommended January 2018

This was a wonderfully moving experience. People attending the site were very respectful. There is so much to see and reflect while visiting. Certainly worth a visit. Our guide was very informative and actually had a shop just a block from the twin towers.

Craig H

5 star rating: Highly Recommended December 2017

John was fantastic, sharing his personal memories of his 9/11 experience made this tour very unique and touching. Will definitely recommend this tour!

Nicola W United Kingdom

5 star rating: Highly Recommended December 2017

Amazing Tour. Very well put together and our guide was brilliant. He gave us his own account of the dat which made you understand the devastation which affected everyone.

Shirley W

5 star rating: Highly Recommended December 2017

This is well worth it and I read some of the reviews before hand and to have the Museum upgrade as part of the walking tour does indeed complete it. Very moving and Ray was great. Can identify with this as I was involved in the Victoria bomb disaster in the UK so it was a sensitive and positive walk and loads of information.

Anita M

5 star rating: Highly Recommended November 2017

A very solemn place, let you reflect on what had happened. The Museum walk must be included to complete the visit.

crispy Australia

5 star rating: Highly Recommended November 2017

Truly a remarkable and memorable place. Well worth a visit

Phyllis M

5 star rating: Highly Recommended November 2017

Tour was extraordinary. Our guide was so knowledgeable and exceeded our expectations. The tour enhanced our experience in the Memorial.


5 star rating: Highly Recommended November 2017

Abby was wonderful.

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