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Get a better understanding of the September 11 attacks on New York City with this 1.5-hour guided walking tour. With a local guide by your side, visit the National September 11 Memorial and Ground Zero and hear stories about the event that changed a country and the world. See the impromptu memorials that sprang up in St Paul’s Chapel, the incredible reflecting pools and the Fireman’s Memorial. There’s also an optional upgrade to visit the One World Observatory.


  • 1.5-hour walking tour of the National September 11 Memorial and Ground Zero
  • Walk from St Paul’s Chapel to the World Financial Center in Lower Manhattan
  • Visit the Fireman's Memorial and the 9/11 Memorial reflecting pools
  • Hear heroic stories from a guide with a personal connection to the events
  • Select a morning or afternoon departure time
  • Upgrade for a pre-reserved ticket to the One World Observatory

Why Our Insiders Chose This Tour

Learn about the tragedy and heroism of the events of 9/11, and combine that with a trip up to the top of the skyscraper that now stands on the site of the attacks — One World Trade Center, the Western Hemisphere’s tallest building.

Recent Photos of This Tour

What You Can Expect

9/11 Memorial and Ground Zero Walking Tour with Optional One World Observatory Entrance

9/11 Memorial

Get started by heading to St Paul’s Chapel in Lower Manhattan where you’ll meet the guide outside. In the wake of the attacks on September 11, this church, the city’s oldest, became a haven for rescue workers and a place for mourners to find solace and pray. 

Browse among the photographs and other memorabilia that are on display on the interior of the church. After looking around inside, head to the National September 11 Memorial with your guide. See structures such as Brookfield Place (formerly known as the World Financial Center), now home to an amazing food court, and listen to your guide regale tales about the day when two jumbo jets flew into the two World Trade towers, a day that shocked the world. 

See the Fireman’s Memorial and meander around the area where the two World Trade towers once stood. Take a moment to ponder the incident by staring into the two giant reflecting pools, the footprints left by the Twin Towers, as you read some of the names of the 3,000 victims of the attacks that are inscribed on the side of the pools.

After, the guided portion of the tour ends here. But if you’ve opted for the upgrade, head over to One World Trade Center to ascend up to One World Observatory for a spectacular view. 

One World Observatory Admission:Skip the (usually) long line with your pre-reserved ticket and head right to the elevator, or Sky Pod, as they are called here. While ascending up 102 floors, take delight in the 60-second video that shows how New York City has changed and transformed in the last few centuries. One the 100th floor, be sure to stop and take in the incredible views while standing 1,250 feet (365 meters) in the sky. And if you’re not too afraid of heights, walk out onto the 14-foot (4-meter) Sky Portal where you can look right down on all the street activity happening below. 

Once on the 101st floor, enjoy a beverage or something to eat in the cafe or fine dining restaurant.

Customer Reviews

Lilibeth W

5 star rating: Highly Recommended September 2016

Everyone should do this once.

Judy L

5 star rating: Highly Recommended September 2016

Very touching tour so close to 15 year anniversary!


5 star rating: Highly Recommended September 2016

Awesome tour and tour guide, still very moving.

john c

5 star rating: Highly Recommended August 2016

Excellent tour helped by a very knowledgeable guide and native New Yorker.

Antonio P

5 star rating: Highly Recommended August 2016

One of the highlights of our trip. Michelle was great!

Karen B

5 star rating: Highly Recommended August 2016

We were disappointed not to be able to see Chapel and think this should have been mentioned at the time of booking that it was closed. But guide was excellent and made up for it.

David W

5 star rating: Highly Recommended July 2016


Robert K

5 star rating: Highly Recommended July 2016

I would recommend this tour. Some of the detail I had forgotten and some was new.

Lisa H

5 star rating: Highly Recommended July 2016

John was an amazing tour guide. Very informative, great speaker. Love to hear his personal account of 9/11

Gloria B

5 star rating: Highly Recommended July 2016

wonderful 5/5

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