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Get a better understanding of the September 11 attacks on New York City with this 1.5-hour guided walking tour. With a local guide by your side, visit the National September 11 Memorial and Ground Zero and hear stories about the event that changed a country and the world. See the impromptu memorials that sprang up in St Paul’s Chapel, the incredible reflecting pools and the Fireman’s Memorial. There’s also an optional upgrade to visit the One World Observatory.


  • 1.5-hour walking tour of the National September 11 Memorial and Ground Zero
  • Walk from St Paul’s Chapel to the World Financial Center in Lower Manhattan
  • Visit the Fireman's Memorial and the 9/11 Memorial reflecting pools
  • Hear heroic stories from a guide with a personal connection to the events
  • Select a morning or afternoon departure time
  • Upgrade for a pre-reserved ticket to the One World Observatory

Why Our Insiders Chose This Tour

Learn about the tragedy and heroism of the events of 9/11, and combine that with a trip up to the top of the skyscraper that now stands on the site of the attacks — One World Trade Center, the Western Hemisphere’s tallest building.

Recent Photos of This Tour

What You Can Expect

9/11 Memorial and Ground Zero Walking Tour with Optional One World Observatory Entrance

9/11 Memorial

Get started by heading to St Paul’s Chapel in Lower Manhattan where you’ll meet the guide outside. In the wake of the attacks on September 11, this church, the city’s oldest, became a haven for rescue workers and a place for mourners to find solace and pray. 

Browse among the photographs and other memorabilia that are on display on the interior of the church. After looking around inside, head to the National September 11 Memorial with your guide. See structures such as Brookfield Place (formerly known as the World Financial Center), now home to an amazing food court, and listen to your guide regale tales about the day when two jumbo jets flew into the two World Trade towers, a day that shocked the world. 

See the Fireman’s Memorial and meander around the area where the two World Trade towers once stood. Take a moment to ponder the incident by staring into the two giant reflecting pools, the footprints left by the Twin Towers, as you read some of the names of the 3,000 victims of the attacks that are inscribed on the side of the pools.

After, the guided portion of the tour ends here. But if you’ve opted for the upgrade, head over to One World Trade Center to ascend up to One World Observatory for a spectacular view. 

One World Observatory Admission:Skip the (usually) long line with your pre-reserved ticket and head right to the elevator, or Sky Pod, as they are called here. While ascending up 102 floors, take delight in the 60-second video that shows how New York City has changed and transformed in the last few centuries. One the 100th floor, be sure to stop and take in the incredible views while standing 1,250 feet (365 meters) in the sky. And if you’re not too afraid of heights, walk out onto the 14-foot (4-meter) Sky Portal where you can look right down on all the street activity happening below. 

Once on the 101st floor, enjoy a beverage or something to eat in the cafe or fine dining restaurant.

Customer Reviews


5 star rating: Highly Recommended February 2017

Every aspect of the building of this memorial has significance. We got way more out of the site from our knowledgable tour guide that we would have on our own. She was very friendly and accommodating as well.

Lesley M United Kingdom

5 star rating: Highly Recommended January 2017

Amy was our guild for this trip and she was lovely full of interesting and moving information bringing a tear to my eyes every time we stopped. I never expected this trip to be fun but it is a must if you go to New York. Amy told us things we never even would of known walking around on our own. The chapel was moving, the fire station made me cry, and all the names of the people that dead on that terrible day was so sad. I went to ground zero the year after 911 when there were just wholes in the ground. New York have respectablely brought this area to life again. Thank you Amy for the tour and thank you for your interesting stories of that terrible day.

John F

5 star rating: Highly Recommended December 2016

Tour guide Tauren was great, very knowledgeable. The One World Observatory was amazing.

Corrine K

5 star rating: Highly Recommended November 2016

Tour was wonderful. Our tour guide, Tony, had first hand knowledge to share as he was actually there on 9/11/2001.
It poured rain and we were drenched through our raincoats, but it hardly spoiled the experience really wished for a better day. But the beauty and solemntiy of the site was not changed.

Marleen Z Belgium

5 star rating: Highly Recommended October 2016

An unforgettable experience with a guide who had a personal connection to New York City on 9/11.

Hinkel M

5 star rating: Highly Recommended October 2016

Excellent guide very informative tour new perspective on 9/11 and the ground zero.
Amazing view from the One World Observatory

Rebecca H

5 star rating: Highly Recommended October 2016

This tour was very informative. Our guide took us around to the buildings surrounding the memorial and ended at the 9/11 memorial.
He included his personal account of what happened that day and also some stories about how people responded to the incident.
It was very moving and educational.

Jeffrey G

5 star rating: Highly Recommended October 2016

excellent guide, lived the 9-11 experience

Lilibeth W

5 star rating: Highly Recommended September 2016

Everyone should do this once.

Judy L

5 star rating: Highly Recommended September 2016

Very touching tour so close to 15 year anniversary!

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