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Brilliant food and service! A great dining experience in NY!!
Looks really good from the outside, but needs updating inside. Not as impressive as other Hard Rocks. Food was ok, cheesecake was really nice.
We enjoyed looking at the memorabilia -lots of Beatles bits. The meal was fairly standard American fare. No problems redeeming any of our Viator vouchers.
We enjoyed our evening at the Hard Rock Cafe - very lively and fun but were expecting our menu theme Rhythm and Blues to match the atmosphere with similar music but that did not ruin the experience. Service was quick with polite courtesy all round. Out Hard Rock Times Square was busy and vibrant - great experience - definitely highly recommended.
Quite disappointed with the quality of the food but on the plus side we were seated quickly and the service was polite and efficent
Food wasn't great. Expensive but poor quality and had to send my daughter's chicken burger back twice as it wasn't thoroughly cooked by which time she didn't want to eat it. My son's pasta was bland and tasteless and the service wasn't great either.
This was a disgrace, the food was awful and we would have been better just going and choosing off of the menu. A real waste of money
Bad reception, bad service. Not smiling server because I had purchased on Viator. Never again ! It was my birthday and no reaction from the restaurant
Poor - restaurant was shut on day of reservation. No communication
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