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Viewing All 700 Reviews What's this?
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Juliem2804

5 star rating: Highly Recommended
November 2016

Very efficient

Helen S

5 star rating: Highly Recommended
October 2016

I have used viiator several times now and they always deliver despite a delayed flight the driver was in arrivals with a comforting sign with our name on it and a speedy trip to our hotel I will continue to use and recommend this service

Christopher G

5 star rating: Highly Recommended
October 2016

If there had only been 2 of us with a normal amount of luggage we might have opted for a basic cab ride into Manhattan but as there were four adults with a case each we decided to book an SUV, and have no regrets. We were greeted in the arrivals area and shown to our vehicle where the driver took charge and loaded us and our luggage without fuss. The journey from JFK was hassle free but gave us an insight into the traffic of the city! Our driver took us right to the door of our hotel and unloaded our cases ready for the hotel staff to deal with. A very easy and comfortable way to start a holiday in New York. Would do this again without hesitation.

Barry H USA

5 star rating: Highly Recommended
October 2016

Flawless transfer!!! Our flight arrival was delayed 5 hours but the driver was waiting. The driver was courteous, friendly, and helpful. Definitely recommend

Richard L

5 star rating: Highly Recommended
September 2016

Terrific! We were picked up at JFK and everything went very smoothly. Daniel was terrific. From our experience I would definitely recommend.

Shirley P

5 star rating: Highly Recommended
September 2016

Great service. Lovely clean cars. Polite, helpful and friendly driver. Would definitely recommend.

Sarah B

5 star rating: Highly Recommended
August 2016

Excellent would use this on every visit to the states, there on time and he water in the car for the travel.

JCree

5 star rating: Highly Recommended
August 2016

Our transportation to and from the airport was nothing short of a pure necessity. After an overnight flight, landing at a crowded airport in an unknown city was rough. Our driver was standing there with a sign and escorted us everywhere. Beautiful, comfortable suburban with water. Also, our flight was delayed 3 hours and they tracked everything. No need to call with an update. Totally worth the money!

Dayna T

5 star rating: Highly Recommended
August 2016

Little confusion at the airport. Sorted within 10 minutes. Excellent service to hotel.

Thomas j S

5 star rating: Highly Recommended
July 2016

it was an outstanding experience. Great driver.

John J

5 star rating: Highly Recommended
July 2016

Our driver was in the baggage claim area to meet us even though our plane arrived 30 minutes early. The car was clean and the driver very friendly. This was well worth the money

Kay J

5 star rating: Highly Recommended
July 2016

Would not hesitate in using this service. The driver was very professional yet engaged in conversation which made for an extremely enjoyable trip.

James F

5 star rating: Highly Recommended
July 2016

Due to issues in Turkey our flights had changed a number of times. The company was fantastic in accommodating our changing timings and the driver was there on time and a pleasure on the drive to New York.

Ian H

5 star rating: Highly Recommended
July 2016

Excellent service friendly driver, clean comfortable car , stress-free speedy service right to hotel door a pleasure after such a long flight.

JUAN M

5 star rating: Highly Recommended
July 2016

great

DONALD C

5 star rating: Highly Recommended
July 2016

FANTASTIC SERVICE

CAROLYN F

5 star rating: Highly Recommended
July 2016

In one word - Great!

Gary G

5 star rating: Highly Recommended
July 2016

Efficient service - driver was so helpful and friendly

Steven

5 star rating: Highly Recommended
June 2016

Great service. Man with iPad waiting for us despite the plane being late. Driver friendly and helpful.

ntfornutin

5 star rating: Highly Recommended
June 2016

This tour was amazing!

kym Australia

5 star rating: Highly Recommended
June 2016

Driver was on time and was really helpful. We had to change pickup airport due to a flight cancelation and the company was really flexible with this change. Car was great!

Mic2x Philippines

5 star rating: Highly Recommended
June 2016

Rez my driver was very nice and friendly. His car was well kept. My family and I enjoyed having conversations with him on our way to the hotel. Thank you very much Rez and Viator!

Lee S

5 star rating: Highly Recommended
June 2016

Excellent service - we were met exactly where promised, the car was sent round and the driver was superb in telling us where we were. The return journey was equally as good and prompt.

No time delays and it got our first trip to NY off to a great start and finish.

Dman54 United States of ... 

5 star rating: Highly Recommended
June 2016

Very good service...our driver Dee was on time, communicated with us, and was very friendly and professional. Our drive to hotel was good and safe. Happy with service we received!

Richard L

5 star rating: Highly Recommended
June 2016

Excellent service. Our greeter was on time and friendly. Our driver, Robert, was very nice. The instructions for finding the driver said to proceed to the Arrival Hall. No one at the Newark Airport had ever heard of the Arrival Hall. It is the baggage claim area. Our greeter was at the bottom of the escalator as soon as we stepped off in the baggage claim area. No big deal...but a little confusing.

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