If there had only been 2 of us with a normal amount of luggage we might have opted for a basic cab ride into Manhattan but as there were four adults with a case each we decided to book an SUV, and have no regrets. We were greeted in the arrivals area and shown to our vehicle where the driver took charge and loaded us and our luggage without fuss. The journey from JFK was hassle free but gave us an insight into the traffic of the city! Our driver took us right to the door of our hotel and unloaded our cases ready for the hotel staff to deal with. A very easy and comfortable way to start a holiday in New York. Would do this again without hesitation.
Barry H USA
Flawless transfer!!! Our flight arrival was delayed 5 hours but the driver was waiting. The driver was courteous, friendly, and helpful. Definitely recommend
Terrific! We were picked up at JFK and everything went very smoothly. Daniel was terrific. From our experience I would definitely recommend.
Great service. Lovely clean cars. Polite, helpful and friendly driver. Would definitely recommend.
Excellent would use this on every visit to the states, there on time and he water in the car for the travel.
Our transportation to and from the airport was nothing short of a pure necessity. After an overnight flight, landing at a crowded airport in an unknown city was rough. Our driver was standing there with a sign and escorted us everywhere. Beautiful, comfortable suburban with water. Also, our flight was delayed 3 hours and they tracked everything. No need to call with an update. Totally worth the money!
Little confusion at the airport. Sorted within 10 minutes. Excellent service to hotel.
Our driver was in the baggage claim area to meet us even though our plane arrived 30 minutes early. The car was clean and the driver very friendly. This was well worth the money
Would not hesitate in using this service. The driver was very professional yet engaged in conversation which made for an extremely enjoyable trip.
Due to issues in Turkey our flights had changed a number of times. The company was fantastic in accommodating our changing timings and the driver was there on time and a pleasure on the drive to New York.
Excellent service friendly driver, clean comfortable car , stress-free speedy service right to hotel door a pleasure after such a long flight.
Great service. Man with iPad waiting for us despite the plane being late. Driver friendly and helpful.
Driver was on time and was really helpful. We had to change pickup airport due to a flight cancelation and the company was really flexible with this change. Car was great!
Rez my driver was very nice and friendly. His car was well kept. My family and I enjoyed having conversations with him on our way to the hotel. Thank you very much Rez and Viator!
Excellent service - we were met exactly where promised, the car was sent round and the driver was superb in telling us where we were. The return journey was equally as good and prompt.
No time delays and it got our first trip to NY off to a great start and finish.
Dman54 United States of ...
Very good service...our driver Dee was on time, communicated with us, and was very friendly and professional. Our drive to hotel was good and safe. Happy with service we received!
Excellent service. Our greeter was on time and friendly. Our driver, Robert, was very nice. The instructions for finding the driver said to proceed to the Arrival Hall. No one at the Newark Airport had ever heard of the Arrival Hall. It is the baggage claim area. Our greeter was at the bottom of the escalator as soon as we stepped off in the baggage claim area. No big deal...but a little confusing.
Short wait for car to arrive which was not a problem as it allowed us to stretch our legs and enjoy some fresh air. Very friendly lady driver who delivered us direct to the hotel in Manhattan. Excellent service
Was met on arrival and escorted to vehicle pick up point, as advertised. A pleasant driver , comfortable vehicle. Although site says gratuities included I did tip the driver. An efficient and stress free way to arrive in NYC after a long flight. More expensive than other options but to me it was well worth paying the extra.
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