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Viewing All 25 Reviews What's this?
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Dale W

5 star rating: Highly Recommended
November 2016

Reliable and Punctual Airport transfer

Shadow

5 star rating: Highly Recommended
October 2016

Soon as my wife and I arrived at LGA and picked up our luggage, I called Carmel. The gentleman said someone will be there in 5 mins. We went outside of the terminal for pick up and the driver was there within 5 mins. We was went to a hotel in Brooklyn, which took about an hour and half. Everything went well. The driver was prompt, friendly and seemed to be an excellent driver. Highly recommend Carmel to everyone.

Linda M

5 star rating: Highly Recommended
October 2016

The driver was waiting at curbside, minutes earlier than our scheduled time. We were driven to the JFK Airport safely and ahead of time. We were impressed with the overall customer service and driver experience. We definitely would use this service again!

karinvanas

5 star rating: Highly Recommended
September 2016

all went smoothly.

Derrick L

5 star rating: Highly Recommended
September 2016

The car arrived promptly and the driver assisted us in the loading and unloading of our luggage. He was friendly and displayed a high level of professionalism in his role. Highly recommended.

John J

5 star rating: Highly Recommended
August 2016

Excellent service. Driver was on time and phoned to say he had arrived outside apartment. A good driver who delivered us to the airport terminal. Highly recommended service.

Linda S

5 star rating: Highly Recommended
June 2016

A service that was seemless

Cassandra B

5 star rating: Highly Recommended
April 2016

Pickup was actually early. Minivan new and equipped nicely to monitor all safety concerns. Price for four with luggage was excellent.

J A A

5 star rating: Highly Recommended
December 2015

Driver arrived on time, was very helpful loading bags etc. Advised us during the trip why he was making changes during the trip eg traffic on bridges etc. Would certainly use again
Tahnky ou

Celeste A L

5 star rating: Highly Recommended
October 2015

The driver was very prompt and got me to the airport extremely quickly it was a holiday, so of course that helped, but still. He was friendly and helped with my bag. Also, everyone I talked to on the phone was helpful as well.

Rulon F

5 star rating: Highly Recommended
October 2015

Good!

Michael B

5 star rating: Highly Recommended
July 2015

On time and courteous

Carmela M United Kingdom

5 star rating: Highly Recommended
December 2014

Excellent service

Maria C USA

5 star rating: Highly Recommended
September 2014

We had to get to Newark from our Brooklyn hotel for a 6AM flight. When I called to confirm I asked if I could move up our prearranged pick up time.They did just that. Got us to the airport with plenty of time to spare. Would use this service again.,

Alun W

5 star rating: Highly Recommended
July 2013

Driver was waiting outside 10 minutes before departure time and trouble free service to JFK. Confirmed departure time by mobile 12 hours before pick up time. Straightforward procedure.

vingle64

4 star rating: Recommended
October 2016

We were picked up at exactly the time they said we would be and transferred immediately to the airport. The only advice I would give is you do not need 45 minutes on a Sunday to get to LaGuardia airport. When I called for pickup, the company insisted I allow 45 minutes. This may be true for weekdays, but not Sunday. We made it in 15 minutes and had way too much time in airport.

Porsha M

4 star rating: Recommended
June 2016

Nice guy, But I didn't know we had to pay for toll. I wanted a receipt for the money and tip. That didn't happen.

T.C.

4 star rating: Recommended
October 2015

My flight was around 9am so I had an early morning. The driver arrived some minutes early and helped with my luggages. Since it's early he even dropped me at the DD to pick up breakfast and coffee. The car is a bit old but clean and comfortable. Nice, safe drive to airport. Definitely recommended.

Stephen B

4 star rating: Recommended
June 2014

The driver was on time and very polite, helped with our luggage and the drive was smooth and we arrived on time at the airport.

DOROTHY F

4 star rating: Recommended
March 2014

PROMPT AND FRIENDLY.

wirewaist24

4 star rating: Recommended
August 2013

Driver was pleasant and arrived before time.

francinepbrown

3 star rating: Worth doing
October 2015

When I called for pick up they didn't have my reservation ! So this was upsetting since I had pre paid .
After about 45min we got it straightened out and some one picked us up.
I found it a bit rude to keep telling us that the tip wasn't excluded! We were going to tip him of course, but apparently many don't ! Over all was ok.

JanIce R

2 star rating: It was OK, but could have been better
March 2013

BETTER DRIVER THIS TIME THAN ARRIVAL

Kathy B

1 star rating: I do not recommend this
November 2016

On pick-up from airport, driver did not get out of the car - airport employee helped us get bags in the car.
On airport return, driver didn and #39;t show up at all. When I called to find out where he was, was told he wasn and #39;t scheduled at all and it was my fault - unacceptable - had to use a different co.

alicia a

1 star rating: I do not recommend this
January 2014

We had to phone several times to the company because they did not receive viator reservation and did not want to book our trip. We we finally took the car they wanted to charge us anadditional amount because viator fare was low. Theyinformed us that if we did not pay extra the chofer could leave us.

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