Punctual, clean car and pleasant driver. By far the best way to travel. Would definitely book again.
Driver arrived in plenty of time and we got to the airport in plenty of time.
Driver was a few minutes late, but the contact number let me know that he was on his way, and only a few minutes away. Car was nice, clean, comfortable. Driver informed me ahead of time that trip was prepaid, but I was responsible for the tip and tolls, so no surprises.
arrived at our hotel on time even tho our surrounding area was a nightmare due to construction and extra traffic. New car. driver found alternate routes and saved us lots of time.
Excelent service, excelent price, great satisfaction. Highly recomended. Thanks to viator. Thanks to carmel limo.
Arrived promptly to collect us from hotel despite there being heavy traffic and roadworks. Nice big comfortable vehicle. Would definitely recommend this service. It was easy to book and phone through whilst in New York to confirm time etc. Would use this service again
Great, if you don't want the hassle of doing a load of other hotel pick ups before getting to the airport this is for you. Driver arrived on time explained the road toll duty and got me to the airport in time. Please remind the traffic can be horrendous
As soon as we arrived at JFK I rang the number and within 5 minutes our transport had arrived. It was quick, efficient and a very good price not much more than a yellow cab It was so reliable I booked again for our return journey and again the transfer arrived promptly and got us to our airport in ample time. I would definitely use this company again.
on time, very friendly driver and courteous greeter at JFK Brendan
The pickup at the airport was great. A representive was waiting for us at the arrival hall. She escorted us to our pickup point. The car was very clean, the driver very professional. He navigated us to our Times Square hotel in rush hour traffic effortlessly. We fly into NYC at least once a year, and this was by far the best experience we've had. Would highly recommend this service to anyone. We've used Viator for many tours and have only had one bad experience the return trip from Times Square to JFK a few days later. It was with a different vendor than the one that picked us up
The company was very accommodating when my pick up time changed. The driver was professional, courteous, and punctual. I would book this service again in a minute. Worth every penny!
Good and comfortable car. Our driver was very polite. Please be aware that you will be charged for the tools as well.
Viator's private transfers were excellent. They were prompt and efficient in their pick up timings. I would definitely use them again and certainly recommend anyone looking into going to New York to consider them.
Our driver was on time and very pleasant. Got us to the airport on time and was very professional.
Quick transfer at reasonable price. As directed, I called the company after baggage claim and was picked up within 5 minutes. Same for the return journey, confrmed pick up time the day before leaving and the car was there spot on time.
So much easier than the shuttle bus as no other passengers/stops
The service was great, however at the time to go back to the airport for some reason the company had a pick up scheduled for me at the time of my departure rather than 1 pm as we confirmed twice over the phone, but once I called them they sent me a car in 15 min and I was able to be at the airport on time, a minor hiccup
Efficient, fast and inexpensive for 4 people. Would use it again, and again.
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