Small-Group Early-Access Statue of Liberty Tour and Ellis Island

Thank you for your kind and shining review! We absolutely love hearing that our guests felt special during their time spent with us. We hope that the rest of your trip was equally enjoyable and that you will take the time to visit us again when you next return!

It's good to hear that you so enjoyed your tour with Rachel! We pride ourselves on getting to partner with exceptional, expert guides. Thank you, as well, for the detailed account of your itinerary! May many future travellers read this review and plan their day such that they can enjoy the museums and gift shops, as desired.

Hi Elle, Thank you for writing such a brilliant review! We are so honored to get to work with such passionate, intelligent guides and are delighted to learn that Alice made such an impression on you during your first trip to NYC. Thank you for your recommendation!

Hi Cinthia_A, Thank you for sharing your Statue of Liberty tour experience with us. While we are thrilled to hear that you enjoyed your time with Cheri, we are sorry that you were disappointed not to visit the crown! Our tours, unfortunately, do not include crown-access, as those tickets are sold exclusively by the National Park Service and get sold out months in advance. The real value of our service is found in our quality guides, who take care of the ticketing, directions, and explanations for you! Whereas when you simply reserve a Statue ticket, you only get an audio guide. We hope that this has cleared up any confusion, and hope that the rest of your visit to New York City was memorable and enjoyable!

Hello Joanne_M, We are delighted to learn that you enjoyed your time with Rob. He is a true asset to the team, and we are so lucky to have him as part of the walks family. We hope to share many more walks with you soon! The Walks Team

Hello Linas_V, We are genuinely sorry to hear that you didn’t feel that your guide lived up to your expectations on this tour. Customer satisfaction is our number one priority when we match our guides with our tours, and we’re disappointed to hear that on this occasion, we didn’t meet your standards. We try to choose guides with extensive knowledge of the subject at hand, but we also take demeanour, performance and approachability into account to ensure maximum customer satisfaction. Again we are disappointed to learn that your experience felt unorganized and lacked information, that is far from what we would want from our tours. We will take your feedback into account. We hope that if you return to New York or any other city we serve, you will give us another try - we’re certain you won’t be disappointed! The Walks Team

Hi MaryluH_Watkins, Thank you for your review of our Statue of Liberty tour! We are thrilled that you had a great time on our tour, as we know how special a visit to the Statue of Liberty and Ellis Island is. "Pier 16" is not the correct location for the meeting point, however. If you could kindly send us your booking details we would love to look into this for you, as you should have received the correct information after you booked with either ourselves directly or any distributor. Thank you for walking with us in New York, we hope the rest of your stay was just as enjoyable. The Walks Team

Hi Ann_W, We are delighted that you had such an enjoyable time with Cherie on our Statue of Liberty tour. It is a wonderful experience for visitors to the Big Apple, and we are grateful that you chose to tour with us. We hope to have another chance to walk with you soon! The Walks Team

Thank you for reviewing your Statue of Liberty tour with Rachel! We're delighted that you enjoyed your time and hope that this experience is one that you will remember for a lifetime.