The New York Sightseeing Pass - Reviews

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Hong Lee USA

5 star rating: Highly Recommended
November 2017

found out this was the most economic way to visit as many NYC attractions in a day as you can. Time played a huge role here, you got to be prepared and plan your stop wisely. My friend and I started with grey line lower Manhattan hoop on and off bus tour, we make the stop at 9/11 tributes museum and strolled around financial district. we than back on the subway to go back to Time Square, from there we grab our lunch then continues with Gulliver's Gate Highly recommended, a must see Madame Tussauds, Ripley's Believe it or Not. We will able to make a stop central park before heading to Highline. Our evening ended at Sunset cruise where we were able to experience the sun sets over the big apple.

Dennis B

5 star rating: Highly Recommended
November 2017

I would say this is the best value pass for NY but to get really good value you need to plan your days well in advance, start early which I didn't and have a plan for if it rains. The fast track on certain attractions saves a lot of time alone. I didn't do many tours as I concentrated on the main attractions, and still got my moneys worth. Would definitely recommend it.

Julie D

5 star rating: Highly Recommended
October 2017

Great value for money. Try to get in as much as you can. We bought the 3day pass. Went to Empire State Building, one world trade centre and didn't have to wait in line...was great. Wish we were there longer. The hop on hop off buses were great too and got to see a lot of landmarks on them.

Monica H

5 star rating: Highly Recommended
October 2017

This pass is the best way to discover NYC!! We had the 3 Day pass, we visit the most icon attractions of the city and could use all the buses. Some of the attractions have the skip the line, so you save time as well!! I definitely would recommend this pass to everyone, it is worth it!

Gracilia H

5 star rating: Highly Recommended
October 2017

We enjoyed our trip to NYC so much. We purchased the 3 day pass and were very pleased. Saved more than double the price of the pass. I admit we also bought the 7 day metro pass to get to destinations quicker, which made the whole experience awesome because we saw more attractions and that is what it s all about. Just do some homework and plan your day, well worth it.

FreddyMac

5 star rating: Highly Recommended
August 2017

A great tour with great access to anything we wanted to experience. Excellent value. We would definitely purchase again.

Gavin R

5 star rating: Highly Recommended
August 2017

We used the New York Pass to get into the sights we wanted to see while in New York. Make sure you have your pass validated at the designated locations so to save time when fronting up to locations that need the validation prior to entry otherwise you may not get into locations and have to return to validation centres using up valuable time. Great pass with more entries than other passes available. Use on ferry trips around Manhattan Island as well as Statue of Liberty cruise. Highly recommend this pass.

LSchiuchu

5 star rating: Highly Recommended
August 2017

This pass is a great way to see New York City's iconic spots, without worrying about extra payment, and cost of transportation from one attraction to another. Pay once, and enjoy the trip. I started my day taking the Liberty Cruise, getting to see Statue of Liberty upclose. Then take the Hop on Hop off to One World Observatory. This is the New World Trade Center. This pass has exclusive pass to the access. Then spend the rest of the afternoon seeing NYC through the comfort of Hop on Hop off Double Deck bus. My only complaint is that there's no Chinese language available on the bus.

SChan

5 star rating: Highly Recommended
August 2017

I have the 1 Day Pass - Have to say, 1 day is not enough to visit all the wonderful places offered by the Sightseeing Pass. However, I was able to take Liberty Cruise to see the Statue of Liberty, One World Observatory, and ride on Citysighteseeing Hop on Hop off bus. The value of the three attractions already exceed the cost of the One Day pass. Have I have more stamina, I would have try to visit more places and they would all be FREE, hence the comment of 1 day Pass is not enough. Try buying 2 or 3 days pass instead, and enjoy more of NYC.

Shiri

5 star rating: Highly Recommended
August 2017

This tour is a great way to see some of the biggest attractions in New York City. One of the best things about the sightseeing day pass is you are your own tour. Everything is left in your hands as the traveler and you don’t have to be held back by people or other moving parts. You can go at your own pace which is very important to me because New York City moves fast. You can also curate your day to fit your own interests. There are many museums, walking tours, food tours, bike rentals, times square attractions and observation decks on some of the coolest buildings in the city. There are SO many things on this pass that you can get access to and if you easily using your phone. If you plan your day right, you can really fit a lot in. We didn’t plan our day too well and there were a couple of logistical bumps. We planned to stop at the gray line first thing in the morning so that we could ride around central park to the east side and visit the Guggenheim museum. The line at the bus station was painstakingly long and then three busses had to pass us by because they were full. By the time we got up top, ready to see the sights, we found out there was a parade so it wouldn’t be stopping at all on the east side. We had to get off and use the subway to get to the museum and we lost a lot of morning time! I would suggest picking up your tickets for the bus (if you want to ride the bus) at one of the other shops or attractions since it will be less busy then the actual bus office. Once we got finished with the Guggenheim we headed back down to midtown for some lunch in times square which was a great deal with the pass. We jumped back on the bus and headed down town to see spectacular city views from the top of both the empire state building and one world trade center. Riding the bus later in the day ended up being a blast. We had less stress about timing so we just sat back and enjoyed the ride. Every location we went to (minus the bus office) had no problems scanning our code and we were able to move quickly through the attractions. Overall, it was a great way to see the many highlights of New York City!

Lori W

5 star rating: Highly Recommended
August 2017

As a New Yorker, I thought it would be fun to do a day of sightseeing in my own city. I really enjoyed the flexibility of the pass. I took the hop on hop off bus on the downtown and uptown loops. Both were interesting and pointed out a few facts I hadn’t known before. Just be aware that you are on top of the bus, so you want to go on the bus in weather that is comfortable for you. There were opportunities to get off the bus frequently although I stayed on a while. To start the bus tour, I had to redeem the Viator pass at one of a list of locations. I chose the Ripley’s Museum, which was quiet early on a Sunday morning and I got the pass quickly. I hadn’t planned to see Ripley’s, but since I was already there, I showed my day pass and walked right in. I enjoyed it more than I expected. It was part side show and part museum of interesting facts and objects. There was a Cheetos museum in the middle, and the last room had baseball memorabilia that a fan would enjoy. I was alone, but could see families enjoying it. I also planned to use the pass for the One World Observatory. I was able to skip the longer line where people had to pay, and went right to a speedy line where I was given a free ticket. That ticket alone is worth about a third of the value of the pass, so it really made it a good value. Also, skipping the long ticket line was great. My daily ticket also included a choice of visiting the American Museum of Natural History, Ellis Island or the Met. I decided to go for the Natural History Museum, but living in NYC, I know all are good choices. Even with all I visited, there were many other items that looking interesting. Overall, the pass is a good value if you want to see multiple attractions in a day, especially some of the ones with higher ticket prices.

Gianna Z

5 star rating: Highly Recommended
August 2017

The SightSeeing pass made my experience touring through New York City a convenient and exciting one. As a New Yorker myself, I am used to the fast pace city. It was a pleasant and relaxing experience to have the SightSeeing pass guide me in an organized and efficient fashion, in which my family and I were able to relax and enjoy the journey through New York City! Visiting the Statue of Liberty and the Empire State Building were my personal favorites. I already recommended the pass to my neighbors!

Mitchell Z

5 star rating: Highly Recommended
August 2017

My family really enjoyed the Sightseeing Pass, purchasing the pass through Viator made the whole trip convenient. I printed the pass at the hotel and that was the ticket to all of the attractions. The Sightseeing Pass was an incredible value. We accomplished so many activities and attractions. We began with the downtown bus tour to the Statue of liberty which included a ferry ride and Ellis Island. Then we visited the One World Observatory. After, we made our way back to midtown for a delicious early dinner at Planet Hollywood, the pass gave us a 15 dollar credit each. What a deal for the eating in NY! After we went to Ripley's Believe it or Not and Madame Tussaud's Wax Museum. Finally, we took the night bus tour and finished the night off at the Empire State building. This whole trip would've cost a fortune if I purchased everything separately, the SightSeeing Pass provided my family with the best New York experience that will last a lifetime.

Eric A

5 star rating: Highly Recommended
August 2017

We had an amazing time in New York. This pass was incredible. It was so easy to buy, and we saved a ton of money. I highly recommend it.

Noemi

5 star rating: Highly Recommended
August 2017

We got the 1 day Sightseeing Pass, and after using it I agree that its a huge value for the money. Theres a ton of of attractions that you can get into with the pass, so many that we were overwhelmed initially and couldn’t decide what to do. I strongly suggest that you sit down with a map and make an itinerary before you start the day. We wasted some time deciding what to do next and traveling to and from each attraction - make sure that you organize your itinerary by whats close in distance, and what time activities start. In the morning, we waited for 1 hour at the Sightseeing office on 8th Avenue to get our tour bus passes. Our agent at the counter was very surly and was not helpful in answering our questions. I would recommend skipping the Sightseeing Hop-on, Hop-off bus tour all together. Each bus stop had long lines and we weren’t able to board some of the buses because they were full. We ended up taking the subway to the attractions. We managed to do 4 activities and attractions in our 1 day. The highlight of the day was the visit to the World Trade Center Observatory. Go at sunset and you’re guaranteed an amazing view. All in all it was so much fun and such a great way to see New York. I would definitely recommend the Sightseeing Pass to tourists - just avoid the bus tour and make a plan first!

Joanne H

4 star rating: Recommended
December 2017

Great value for money , no problems with validating the voucher even though there was an error with the barcode which didn’t print out just gave our name. Great that you get money off at restaurants as well, will definitely use when I go again.

Rosalie M United Kingdom

4 star rating: Recommended
August 2017

You can't beat this for value for money, we saved over 70 each by buying with Viator, however we did encounter a few problems. The pass is delivered via email which states you can use it straight away at the venues shown within the guide book, this is 62 pages long so unless you want to print it off and carry around with you I downloaded it to my Smartphone, not ideal but it did help, see later for a tip though. There are a couple of places you need to exchange for vouchers, Empire State Building being one, the staff in there were very helpful and explained which places we needed vouchers for, we exchanged our Gray Line bus vouchers here too. Tip number one ask for the sightseeing guide book here much easier than trying to read it on your Smartphone. We tried to enter the Intrepid museum, this was very difficult at first, it took four agents and a manager before we could enter, as they were unsure of whether they would get paid for letting us in. Eventually someone found a QR scanner and in we went. The same thing happened at the Ferry terminal for Circle Line cruise, eventually we got to see the Liberty Statue.
On our fourth day as we decided to spend the first two days using the bus tickets and walking around central park, we decided to obtain vouchers for the Natural history Museum and MOMA. We did this at the visitor centre within Planet Hollywood due to it being a wet day we decided to visit indoor centres. The girl here was very helpful she exchanged our paper voucher for a plastic card version, tip number three she explained that the first time we visited the visitor centre at the Empire State Building they should have done that for us there. All good until the next day. We only managed the history museum so lost going to the MOMA as the weather was bad and the ticket was due to expire the next day, you can only have one ticket per attraction. on our last day we opted to go to the Guggenheim. We encountered a problem due to the paper voucher being exchanged for the plastic card, in that the girl at Planet Hollywood had only given us a one day pass and although we still had one day left from a five day pass, it came up on the system as expired. To enter we would have to pay full price. Tip number four, when you do exchange your paper voucher for a plastic card, have another paper voucher spare in your pocket, and double check with the agent that they have given you a card for the value of what you have paid. Luckily the Guggenheim has free Wi-Fi, so we were able to view our original email from Viator which had our original purchased five day pass, and used this to enter the Guggenheim as they scanned the email with the QR scanner. From what we saw and used from the voucher we certainly saved money. I would certainly buy this again, shop around and you can see what prices the attractions are, work out what you can comfortably see in the time you are there. You can buy this pass at any of the Visitor Centres but much more expensive.

Joyce D

3 star rating: Worth doing
December 2017

Unfortunately we booked for only one day. It snowed the day we had the hop on hop off bus and there was too much snow to see the Statue of Liberty and to go to the Empire State Building. Very disappointed! We got to the 911 Museum and the line was awful plus the snow and ice in the waiting area. We missed the things we really wanted to see. We were under the impression all we had to do was show the pass you sent us to get on the bus. Not so, we had to go to their office to get a pass to get on the bus. With the weather like it was that was a chore. Thank goodness it was not far from the hotel or we would have been in trouble and would not have been able to get on the bus. Unhappy we did not get to see the things we wanted to and that is why we purchased the pass in advance. We will know better next time.

constermonster

3 star rating: Worth doing
November 2017

Sightseeing cruise was great, very informative and an opportunity for some great pictures
The hop on hop off bus tours are a great way to see and learn about the sights, but there's a lot of traffic which makes it take longer, so be aware if you're worried about time limits
Darryl on the night cruise was very entertaining and was a great guide/driver
The 'fast track' option is interpreted differently at different sights madam tussauds put the 'VIPs' in a longer, slower line, but One World Observatory took you past a very long line right up to the front
Can save you money if you plan well, but read carefully - not all of the 'deals' were honoured for us

emily_saturnino United States of ... 

3 star rating: Worth doing
October 2017

Well worth your money.

Pavan

3 star rating: Worth doing
September 2017

Not recognized at some attractions, Especially at Empire state building. Please note that you need to visit City Sightseeing Counter inside Empire state building to get valid fast lane ticket recognized by Entrance staff. We were sent back from Top floor to main entrance again as the ticket / Voucher is not recognized.
Statue of liberty tour also did not give fast lane access.
One world observatory recognized this pass.
Grayline bus tours are good.
Over all this pass is good if you have ample time and clear plan of what you want to see.

Joseph T S

3 star rating: Worth doing
August 2017

Did the big package of 5 days hop on hop off with the Pass. Check in the first day was very slow. our printed reservation was checked by staff people while on line 5 times, not sure why. Whe we got to the counter when thend out we did it by Trip advisor they had nothing good to say about the service. Instead of some sort of card we were gived a pile of paper reciepts which were very cumbersome especially due to the rain. The guides were from great to awful. One even insulted my wife with a very poor comment. Hard to hear at times. Pick up spot between uptown and downtown loops kept moving. I was thankful for the free rain protection gear. WE got on a bus for the night tour which one of the staff people told us to get on and we found out it was the brooklyn tour after it started. So we never got to do that one. The boat shuttle was very nice and the people were 100 better in customer service then the ground buses. Overall I feel customer service needs some improvement with the staff and some sort of upgrade to the ticket system so you dont get this wad of paper which is tickets. I think I would look a lot closed at the other 2 major tour compainies when I return to New York City.

John P

2 star rating: It was OK, but could have been better
December 2017

According to the free guide that we received when we picked up the tickets the tour ticket was supposed to cover for a central park horse and carriage ride, when we got to the office/shop that we had to visit to pick up the tickets they told us our ticket didn't cover this ride and as I had bought 4 of these passes I then had to pay a further 53.00 for a 20 minute ride. I also discovered to my cost there are two types of 9/11 memorial, the ticket doesn't cover for the actual museum at the 9/11 site but the smaller 9/11 tribute museum which was some distance away from the museum we thought we were going to Therefore I then had to pay in addition for entry fees to the 9/11 museum. The open top busses are great but when we got off one and later tried to get onto the night tour bus we saw 4 busses go past which were full before we managed to get onto the last one of the night, what happened to the people that didn't get on I have no idea. All in all not over impressed with this pass, you need to do your homework before you buy.

Philippus v

1 star rating: I do not recommend this
January 2018

Not worth the money. Even with this pass, you still need to wait in line to obtain tickets for most attractions....extremely confusing and frustrating, being turned around at numerous lines. Even with the hop-on, hop-off bus.

Ann H

1 star rating: I do not recommend this
November 2017

When i purchased the city passes i was excited to be able to download a scanner so that we didn't need to carry a paper source around. Unfortunately there was some error with the transaction and all five of my passes that I purchased had to be redeemed at the citypass office. It took the lady there a long time to transfer the tickets and i was only able to get 'cards'. My daughter ended up loosing her card and I was told at another city pass office that i need to return to the original one that we got the pass from. I found this quite inconvenient as we were on vacation wanting to see the sights and not wanting to run across the city to the office and waste our time waiting in yet another line. The first day we used the hop on hop off bus which was great. No issues there. When we went to our first tourist stop at the Empire State building, I didn't realize you had to redeem your passes to get the tickets for the viewing. We had waited in line, gone through security and we were not about to go back downstairs and wait to get the passes redeemed and then return to the line and security again. This was very frustrating. We ended up just paying for our tickets instead. When we went to the One World Observatory, I wanted to make sure that there citypass office was close by and i redeemed the tickets first. Well after a lot of running around being directed to their office in different locations by police officers and others at the OWO we ended up in the main lobby where the citypass office happened to be and they redeemed the cards for the tickets for us to go up. It was not as easy and convenient to us this pass at all. We ended up paying just so we didn't have the stress of more lines and more wait as when you are trying to see all the sights, you wait a lot! It gets stressful when you have a party of 5. Would not buy this again!

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