Viator VIP: Empire State Building, Statue of Liberty and 9/11 Memorial - Reviews

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Rick V

5 star rating: Highly Recommended
December 2017

This tour was one of the highlights of our trip! Jim was a terrific guide. he had a lot of knowledge about the city and buildings. He clearly was very proud of his New York heritage and had a contaigious joyful spirit. : our family of 5 3 kids ages 10, 15, 18 enjoyed him and all of the history, knowledge he shared! Our tour was only 11 people so he was able to share a lot more with us and show us things that we didn't know we would get to see! and the VIP aspect was a nice bonus...passing lines and not standing in the cold. WE HIGHLY RECOMMEND THIS TRIP!

Susan S

5 star rating: Highly Recommended
December 2017

Joe, being a true New Yorker, shared how awesome his home town is. He didnt disappoint. He put everyone at ease, and soon all became new found friends. Every question asked of him, was answered. He is very comical, and had us put on our thinking caps. I would repeat this tour for sure.
Joe, truly, let the wonders of the VIP Empire Tour come to life.
Already have recommended this trip and would repeat it.

barbara s

5 star rating: Highly Recommended
December 2017

We started off the morning with a stop at the Empire State Building. Definitely an amazing view and our tour guide Robin was phenomenal. She is full of information and very entertaining. We couldn't have asked for a better guide. I would highly recommend upgrading to the 9/11 museum tour and definitely plan for some time to thoroughly visit. Overall a great experience and I would highly recommend it. Just one thing though, the title of the tour is slightly misleading as it includes Statue of Liberty. By viewing only the title and not reading the details of the tour you might think a stop at the Statue of Liberty is included. But it's not. Part of the water taxi does travel by it and you can get some amazing photos of the Statue of Liberty as well as the NYC skyline!

Barbara C

5 star rating: Highly Recommended
December 2017

Our guide Debbie was amazing and she was considerate of everyone taking into account the cold temps and windy day. She passed along so much more information than a typical guide and it made the tour stops even better. I highly recommend this tour.

Daniel S

5 star rating: Highly Recommended
December 2017

Jim our tour guide was awesome! Not only was he funny but very knowledgeable! Thanks Jim for giving my family a tour they will share and talk about for life....from your upstate peeps :

SIMON M

5 star rating: Highly Recommended
November 2017

Jim was awesome. He knew so much about this city and made it really enjoyable. I would recommend this tour to anyone. Great value for money too!!!

Julie B

5 star rating: Highly Recommended
November 2017

Great

caoki808 United States of ... 

5 star rating: Highly Recommended
November 2017

Coming from Hawaii with only a sort time in New York we wanted a our that could cover the highlights of New York. We found that with Viator. We are planning another trip and plan to use Viator again for that city. I recommend Viator for their professionalism and organized tours.

Sam S

5 star rating: Highly Recommended
November 2017

This upgrade was absolutely worth the extra dollars. Didnt have to waste time waiting in line. Highly recommend it.

Kathy S

5 star rating: Highly Recommended
November 2017

Patrick was our local guide and his tour was amazing.

an2ony United Kingdom

5 star rating: Highly Recommended
November 2017

Great tour, guide was knowledgeable and friendly.

Wendy S

5 star rating: Highly Recommended
November 2017

Heidi was brillinat with this tour. Unfortunately on the morning there was 0 visability from the Empire State Building so she gave us a tour of Grand Central Terminal. Heidi also arranged for us to go back to the Empire State in our own time free of charge when the visability would be better. So kind of her. The rest of the day was brilliant we went to the Intriped Museum where Heidi was very knowledgeable and took photos for us. Then we had a boat trip to Battery Park where we went past the Statue of Liberty, then on our way to the 9/11 memorial we went past some memorial places. The Bull at Wall Street, Trinity Church where National Treasure was filmed, then saw where Hamilton and the guy who invented the steam train was buried and then onto the 9/11 memorial which was extremely sad. Heidi gave us lots of things to think about and see and I would recommend this trip to anyone.

Mrs Andrea N

5 star rating: Highly Recommended
November 2017

Well worth the money. Our guide was knowledgeable and gave you a great insight into the Manhattan skyline and history of New York. It is a long day and the 911 museum is well worth a visit. After watching the dreadful events on that day, to now being there was a moving and reflective experience. A mascara warning required when watching the families tribute to those who those lost their lives.

David E

5 star rating: Highly Recommended
October 2017

Brilliant day. The tour guide was exceptional - made whole day very interesting.

Dhiraj K

5 star rating: Highly Recommended
October 2017

The guide and the tour were simply amazing to say the least. Fantastic.

LINDA F

5 star rating: Highly Recommended
October 2017

Fabulous tour! Our tour guide Jim was awesome!

Lollymiddleton

5 star rating: Highly Recommended
October 2017

We met the guide, Heidi outside the Empire State Building and had really fast entrance - had the place to ourselves, no queues, no fuss. We were then taken by bus to see the Intrepid, Enterprise and Growler, once again given fast track entrance going in before everyone else, then onto the water taxi to 911 site and Wall Street. Heidi was brilliant, a true New Yorker with great knowledge of New York, was really interesting and a great sense of humour, clearly loves her job and is a complete natural. Heidi when asked gave us her account of what she went through on 911 and it was truly amazing, I won't relay it on this review as it is her story but she is a truly amazing character. The whole day was so well planned. Heidi left us at 911 museum but gave clear instructions that we could use the water taxis the next day if you had 911 museum access. The water taxis stop off at Wall Street, Brooklyn, Empire State then back to Mid town. Great views and you can jump on and off, they run all day as well as the buses to take you back to wherever you want to go. Highly recommend this tour, Heidi is great.

Sarah N

5 star rating: Highly Recommended
October 2017

This tour was amazing and the guide was excellent

veronnical

5 star rating: Highly Recommended
October 2017

Our tour guide, Heidi was phenomenal! I could have hung out with her all day! Wonderful experience. I wish I had booked this the first time I came to NYC

VV

5 star rating: Highly Recommended
October 2017

Excellent. Worth the money and waking up for the 7AM start! Our guide was also excellent. Recommended.

nycmariam

5 star rating: Highly Recommended
October 2017

Quite an experience. No need to book other agencies to see these beautiful and historical places.
We were extremely satisfied.

Ralphie United States of ... 

5 star rating: Highly Recommended
October 2017

Excellent tour! Our guide was excellent and I am so sorry I cannot think of her name. She went above and beyond what we expected!

Annette R

5 star rating: Highly Recommended
October 2017

We really enjoyed this tour and our guide, Jim, was great and full of information. There is a lot of walking but it is worth it. There was zero visibility at the top of the Empire State Building when we went and Jim gave us the choice to still go up or to go another time on our own as the tickets are open ended. We still went up and, although there wasn't any visibility, it was still a good experience. We enjoyed the Intrepid Museum and the visit to the 9/11 was a very moving experience. I would thoroughly recommend this tour.

Anwar Kamal S Saudi Arabia

5 star rating: Highly Recommended
October 2017

Grear

cdmreid .

5 star rating: Highly Recommended
September 2017

We just spent a wonderful week in New York and my parents and I felt the Viator Tour of the Empire State Building, 9-11 Memorial and the Intrepid Museum was the best tour of the week because of our excellent tour guide - Joey. He was a fountain of information and a lot of fun. My parents compared every tour after that to Joeys tour. We would recommend your company to anyone and should we make it back here, we will definitely book with you again.
Nelson, Bea and Cheryl

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