Read what other Viator.com travelers think about the Walking Tour of Ground Zero with Optional 9/11 Memorial Admission. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Despite the cold , we were very happy to take this tour. Our leader Rob was well informed and very nice.
Would recommend this tour of 911 memorial!
our guide Tony was GREAT and the tour so emotional that we are very glad we did it. Thank you for the three tours we booked through your company
We were met at Broad St by our guide, Tony. This happened to be directly across from the New York Stock Exchange which, as it turns out, is purely symbolic these days, as no one needs to physically be on Wall St to trade. We walked across the street to Federal Hall, which is a former sub-treasury for the US. It’s also the location where George Washington took the oath to become the 1st President of the United States, and the first terrorist attack on American soil, where a horse drawn wagon bomb exploded in 1920, killing 38 people. After walking to 222 Broadway, the building where Tony, our tour guide, worked when 9-11 occurred. He was in finance, and had a view of the World Trade Centre that morning. His second job was on the observatory deck of the South Tower. Tony described the shaking of the ground, trying to call the observation deck to speak with colleagues after the attack and tell them to evacuate (to no avail), running from the debris cloud, and his escape from the city. It was very moving, and we could see the new tower, One World Trade Centre, during his story. It was hard not to call to mind the visuals of that morning, the footage of those planes slamming into the buildings, as he was talking, and it was very moving. We crossed to St Paul’s Church, which escaped damage and became a makeshift recovery centre for emergency services crews during the year after the tragedy. We then headed towards the entry to the memorial. As we were in a group, we were able to go into the group entry and skipped the massive line, passed through airport style security, and entered the park. The north and south pools, created from the footprints of the original buildings, are larger than I thought they would be. The cascading water, and the lit names around the outside are a very pretty memorial, and the peace and calmness of the area now is in contrast with the events they memorialise. A really informative tour - having a guide who lived it was priceless.
Fantastic tour! The tour guide Rob was very informative about all the places we visited. We enjoyed the tour and have told several people visiting New York in the future this is a "must do tour".
A very heartfelt, touching tour. I recommend it to anyone visiting the city!
A very sobering experience. Tony our guide was great and himself a survivor of that day made it even more poignant. Well worthwhile tour, would like to see St Paul's when the scaffolding is off.
The walking tour was a great way to get a deeper insight into the events that surrounded the 9/11. Our guide, Tom was very knowledgable and friendly and really easy to listen to. Being apart of a tour group also meant we were able to get into the memorial much quicker than the general public who were waiting in line for over an hour. It was a great experience and very memorable. Would recommend it to anyone who is planning on visiting the memorial.
The tour was the best part of our visit to NYC. Our guide was fabulous!!! We learned many things and felt that it was worth every penny. We highly recommend this!
Very thought provoking.Excellent guide Rob made it personal with his experience of nine/eleven.I would and have highly recommended this trip to several people.Excellent value for money.
Guided tour was very informative ...only wish the memorial museum was completed and open. Thanks. Good job!
So let me start by saying that my wife and I were born and raised in Queens and now live in NJ. While we've traveled a lot and have hired guides before, we've never even thought of doing it in NYC! But we had a mini-vacation at the nearby Conrad NY and in looking around for things to do, we found this on Viator and booked it. And are we glad we did.
But let me also first say that no matter where you are traveling, how you feel about the tour is really how you feel about the guide. We were so fortunate to have Rob as our guide and he was simply perfect. A native New York (heck - we even found out we went to the same High School!), he still lives here and his level of emotional attachment to this city along with his personal sense of loss at what NY experienced 12 years ago we plain to see. He is extremely knowledgeable without being at all overbearing - every story mattered and was perfect in his desire to paint a vivid picture of what was here, what was lost and how this area and city are recovering.
We were certainly lucky that the weather was decent for December. But I strongly recommend this tour for anyone wanting to get a real sense of NY and its people. Not sure how you can reserve with Rob but if you can, do it!