Great trip! Our guide was excellent and so helpful! He knew just where to find sea turtles and helped me walk across the rocks to see one up close. The volcanoes are quite a sight! Be sure to take a jacket along as it gets cold.
Absolute must for the Hawaiian Tourist. Its very rare to see a live Volcano from such a short distance. I put this as the First Attraction and Pearl Harbour Tour as Second, Waikiki Beach at Honolulu at Third.
This tour was fantastic. We covered so much in a short space of time and our guide YB was so well informed and a treat to be with.
I would highly recommend this tour to anyone staying on Oahu. Well worth the money.
We had an excellent time on this tour. Our guide was informative, helpful and entertaining. We would highly recommend this trip and guide to anyone wanting to tour the volcano and area.
Phenomenal experience seeing Kilauea erupting in front of my eyes. Loved walking along the sea on recent lava and seeing the lava steaming into the sea just a couple of miles away. The trip was mostly extremely well organised and led by KY ?. The only snag was hanging round waiting for those who had been on the heli-trip, especially as the rest of us had thought we did not have time to do both and would have liked to bit of misleading info from viator. Otherwise great, especially as I had had to re-arrange the trip because of hurricane Lester.
This was a great tour. YB was a great guide. However, there were 5 of us at the beginning and we could have seen so much more if we had to wait around the airport for so long and not been dropped off at the Big Island Candies for over and hour waiting on him to go back to the airport to get another group who went on a helicopter tour while we were waiting doing nothing. But the rest of the tour was amazing. The waterfalls and volcanoes were incredible!
There was a lot to see in the day tour.
YB did a fantastic job; his geographic knowledge was impressive, customer service skills superb, friendly and was the ever-willing photographer!
We were not prepared for the cold and rain. Our guide was great despite the bad weather. Did not feel we got our money's worth. The food we awful. If it were not for our guide the trip would have been a bust but he did a great job.
This tour didn't seem to really be eco anything nor was it adventurous. It was a long day mostly spent on a cramped mini-bus with short stops every so often.
The tour began for us in Oahu at 4:45 am when we had to get on a shuttle to the airport. Once on Hawaii the tour started and stopped a few times to accommodate the staggered arrival of other people on our tour. So we went to see a garden for 20 minutes then back to the airport to pick people up. Next we were dropped at a candy factory while the driver went to the airport to pick people up. Why a candy factory, I'll never know. It would have made more sense to leave us in the gardens for an hour if we absolutely had to keep picking up staggered arrivals.
The bus was perhaps comfortable for someone 5'4 tall but I'm over 6' tall and spend the entire day with my legs, knees and ankles contorted and in pain from the inadequate seating in the bus.
The tour guide was a nice guy but needs to work on his narrative. He repeated himself a lot and said things out of context and out of sequence, often not relevant to the basis of the trip, so the information was not really that useful or memorable. More facts and hstory about where we were would have been better. And delivery should be done when the guests are at the place of discussion, not long before and reitereated over and over throughout the day. Maybe he didn't want to overwhelm us with intersting facts and trivia. After a day of seemingly useless banter sprinkled with some useful information, I had trouble paying attention.
The food choices were pretty bad and all at an extra cost. If I have to pay for it, I'd like decent choices. If the meals were going to be low quality, it would have been better had they just given us boxed snacks on the montainside as part of the cost of the tour. Breakfast, a full 3 hours into our day, was whatever we could pick from a convenience store. Mostly they had packaged junk food or plastic-wrapped sandwiches. Not very healthy options. Lunch was at a university cafeteria with choices of a cafeteria menu or a low quality, expensive buffet. Supper was at another cafeteria that had once been a military mess hall. It was kind of like a camp cafeteria with another low quality buffet. By then I couldn't deal with the food and skipped eating.
The stops were infrequent and mostly were limited to 20 minutes at a time. We spent a little more time at the food stops.
I was glad to see Kilauea - which was better after sunset, even though it was cold, windy and rainy at the top where the lava was active. I would have liked more time at the bottom of the lava flow where it was emptying into the sea. If the tour managed the time better, we could have had a nice hike from where the road is blocked to the steam plume. But we only had 20 minutes and the hike was long.
Overall I don't feel this was a very well-spent day. Some review of how they lay out the tour and what eco should mean might be in order. Plus train the tour guides better so they're at least informative. Every other tour we had on our trip had fun, interesting and friendly tour guides.
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