Great service door to door. Easy access and driver was waiting for us when we got there
Great in both directions. Lovely sedan vehicle, speedy transfer out of airport and on our way to hotel in minutes. Highly recommend. This is a genuine review from someone who has travelled the world as part of my career so know only too well the joys of public and shared transfers vs. private ones. From now on I will never choose to use anything other than private and will definitely book with Viator again.
Fantastic service. We did not even have to call the number on the voucher as indicated, the guy was waiting for us in the arrivals hall with a name board. Lovely vehicle, friendly and helpful driver, great ride to hotel. Anyone considering this - then book it!! Honestly, this is a private review from an experienced traveller who is not backward in complaining when things don't go well. This service was nothing short of excellent and I would highly recommend it to anyone.
both drivers, during pick up and return were absolutely perfect! this is our second time using private RT transfer through viator. we will never again go back to shared shuttle service. someone met us as we got off the plane and helped us get to baggage claim. the guy picking us up got stuck in a little traffic coming to pick us up, but that wasn't too big of a deal, waters were waiting for us upon getting in the car, the car seat they provided for my 2 year old was clean. our return transfer was even better. the guy was already waiting for us in the lobby, cold waters awaited us in the car..... i absolutely loved loved loved the experience... next year when we come back, we're using this again! thank you viator!
ismail h Egypt
We were happy to see the viator people waiting us at the gate!!!! They helped us to get our baggages and the car driver was also helpful. The car seemed as if just came out of the production line, bran new, clean and in s very good shape,,,,far better than our expectations
Excellent service. Both drivers - arrival and departure - were very accomodating and pleasant. They are punctual and highly professional. Will use the service again.
When we arrived very hot young man held our name up at the arrivals hall then walked with us (very long way) to baggage reclaim and waited with us, then took us outside to meet the car and driver. Both very nice people and very helpful
willettef Virgin Islands-US
Great service from the driver. The only problem we had was that the baggage pick-up point at the airport was a long walk to the car.
David R USA
It was expensive but we had two great drivers who were on time and drove through heavy traffic with ease! So glad I did not rent a car! Thank you for a great experience!
Driver was personable, informative and had great customer service.
Driver was not friendly. Unfortunately, this was the only blemish during my visit to Hawaii.
Driver that picked us up from the airport must have had some thing better to do on the day hardly said two words the whole trip which we had to pry out of her, turned into about two hours long because of traffic not her fault but got no communication only quick response from questions asked she was only concerned with the radio station SHE wanted to listen to and when car radio reception was no good she plugged in her phone to continue listening,don't get me wrong she was capable of speaking she proved that when it came time for tipping her .
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