We loved this tour. We made the arrangements from California it was easy to navigate the Web site and book our tour. VIATOR kept us informed and they sent us a couple of reminders, which gave us a lot of comfort. Everything we arranged happened at the right place and at the right time. We won't hesitate to use Viator again.
So much information presented in a fairly easy to understand manner. Many dramatic and interesting shows and displays - too much for one day! It was a long day. I would like to have left the Space Center an hour earlier.
Very good. Price gives you entry and travel. Kennedy is awesome, a must do! Only small thing is pick up point was a 10 minute drive away but only a $10 taxi. Had to change to a mini bus when we arrived back in Orlando for the last drop offs but this worked well as the driver dropped us to our hotel.
An amazing tour. All most too much to take in. The Atlantis display is great. It is scary to think that the early rockets had less computing power than your smart phone but still got to space and the moon. Steve was a good driver
I have been to the KSC many times with different companies and the choice of using Gray's Tours is very unfortunate. The guide on the coach was rude and completely unprofessional, and I can only assume it was his first day working as a tour guide. I was made to pay 10 dollars extra to be picked up and dropped off at my hotel when confirming my tour. The company decided to drop everyone, including those who had not paid extra, off at their hotels. As my drop-off was last, and the guide and driver had no clue where most of the hotels were, it took over 3 hours for me to get home. I was hungry and very thirsty by this point. The guide was very rude to one family at a hotel who asked if the bus was going to a Disney park. He just shouted that this is NOT a Disney bus! When the lady asked if he knew where the Disney bus picks up he shouted again This is NOT a Disney bus... Go and ask Disney! The lady was clearly upset and I doubt she would even think of using Gray's for anything in the future. There were many Spanish speakers on the bus and the guide made no effort to make sure that they understood any instructions he gave, such as how the drop-offs were now going to be at the hotels and not at the same pick-up points. This again made us miss some drop-offs and making the coach double back to drop people off. I would change your KSC tour groups to another company as this one does not reflect well on your company. KSC was awesome as always!
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