Very nice and clean van. Very nice driver. The driver was very helpful as well.
The shuttle company- dependable and flexible at the same time. We never have a problem when booking with them.
Christine D Australia
Great to be able to get from airport to hotel and back
i was completely satisfied with my experience. The van was very clean well kept. The driver was very helpful and polite. I was picked up on time and arrived at the airport in plenty of time for my flight. I am glad that I found your ad on the airport site so that I could arrange this transportation ahead of time. I definitely would use your services again.
I was picked up exactly on time and it was a smooth courteous trip to the airport.
Excellent value compared to paying for a cab.
Excellent service. Pickup from hotel was to the minute as promised. Great service and great price. I would recommend this shuttle service.
Picked up 10mins early. Very good service and polite staff at call centre.
Elaine G Australia
The Gentleman was on time, very professional,safety first helping with steps and gentle with our belongings
Paul H Australia
How well organised at getting you to your hotel. Their professionalism takes all the stress out of navigating a foreign airport. The staff are very obliging and punctual. Highly recommend.
Everything was great but I had to call Viator back because the taxi company didn't receive any record of my reservation. Viator called them and took care of everything.
Ana Cecilia D Guatemala
Excellent and on time! I wish on the internet you were able to put your hotel and pick up hour, instead of one having to call Viator and do it!
My driver was right on time and he was friendly, he made sure everyone made it to their destination on time. This service is very reliable. Only gave four because the ticket verification has a little bit of kinks that need working out the driver will ask for a number that starts with 4 if you book online it will not have this and he has to call in to verify.
Was good if only because the driver was on time and service was good driver was friendly.
Pick up was 1/2 hour late--no notice. Called and operator was very pleasant and checked with driver. Late due to prior pick-up. Plenty of time was allowed. Driver was very pleasant and apologetic. Would use again.
The van was very clean and new. The driver was punctual but not super friendly. It was all in all a good service to get to the airport at a good price.
Our transfer was organized for 10:10am so when it reached 10:45am and our transfer still hadn't arrived we decided to call the company to find out what was going on. They had thought we wanted "Continental Plaza Hotel" in Miami, rather than "Continental Plaza" in Orlando. I find it ridiculous that they didn't ask which city we were in if there's a Continental Plaza in 2 locations they service. Also seems weird since we called the local number in Orlando. Anyway, we were furious. I do commend the company though because they resolved the problem promptly. They very quickly sent us a taxi (it arrived about 5 minutes later) which we just had to fill out a form for the driver saying that the company was responsible for payment. In the end, we got to the airport on time and without paying any more money than we we had pre-paid... it was just a bit of a panic situation waiting for a transfer that never turned up. Well done to the company for resolving the problem the way they did, but I think it is strange that they didn't ask for more information when we called them if there is more than one hotel with the same name.
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