No one stole money and I take offense to the implication. We have not been open since March 15, but we’re attempting to open this coming Friday November 6 for the first time. I am not sure where or how you were able to purchase a ticket and it appears you had the only reservation for the tour. Our office is currently closed by order of the Governor of California And at this point we are not sure when we can begin again. I apologize for not getting back to you. Our staff has been without work for months and we were not aware of any sales made or need to reach out. This review which came to me by email was the first notice I have had making me aware of what happened. We will reach out to determine what happened and to see you are properly refunded by the agency making your reservation. Thank you,
Tim